GP reception made a mistake and then gaslight me

[Pointedy]

I was expecting a gp appointment today over the phone. However, there was a mistake and apparently the gp called yesterday. I did see some missed calls but I don’t pick up unknown numbers as my number is clearly on a database used by fraudsters (get a lot of fraudulent calls from call centres. I rang up and informed the receptionist there must have been a mistake as when I booked i made a note that the appointment would be on my ex wedding anniversary. I immediately put the appointment in my phone as I am not good with dates.

I explained and the receptionist refused to believe me and said it’s easily done blah blah. Asked why I wouldn’t pick up a call. The next appointment is in 3 weeks.

I have terrible anxiety (the issue I was calling about). For the past 6 months I have had constant butterflies. And it feels like the night before sitting an exam all the time.

what can I do? I guess I could pay for a private gp but not sure they would give me the old medication I was on. I had a psychiatrist who I gradually stopped seeing due to agoraphobia/complete giving up on life. My gp would fill out the scripts this psychiatrist sent. Not sure a new gp would want to prescribe me pregablin which is highly controlled.

I get we all make mistakes but I really need help

OP
Hope you manage to get some sleep and maybe call 111 in the morning?

No, it is not gaslighting. It doesn't work that way

Sadly many here have such parents.

Reported this you absolute fucking bully

You're never alone with mn.

I have an audiobook called 'mindfulness - finding peace in a frantic world' , the guided exercises can be very helpful if you are able to do them.

Take care op.

You didn't answer the phone so missed their call. Things happen.

Well done for accessing support.

I've reported this. What a horrific way to speak to someone having a mental health crisis as that word is discriminatory and absolutely not acceptable.

Okay, an error has happened and that can't be changed. Ask your lovely big sister to call for you to make an emergency appointment. You did really well trying in the first place and I'm sorry that it went wrong. You can get the help, and it does sound like your sis will be happy to do this, as you're being proactive and asking for help. Well done, I absolute get how hard it is.

Absolutely disgusting some of the replies on here. The OP is having a mental health crisis. I have seen first hand what can happen if someone doesn't get support when they need it.

And to all of you who have been lucky enough to never suffer from MH or witness someone else suffering, it can feel like you are frozen - reaching out is not that easy to do. Some or your replies could be making the OP worse.

I despair at how unkind people can be. Fucking shameful.

I've reported this horrible comment.

Have you tried ringing Samaritans, @Pointedy? You might find that helpful. They offer a non-judgmental safe space to listen.

I hope you manage to get another GP appt soon.

i had a mental health crisis last year, our childhoods sound similar. I would never reach out for help as I didn’t want to burden people, and take the place of someone who needed it more than me.
I stopped talking to friends as I couldn’t burden them with it any more, I felt like they had their own problems and didn’t need mine piling on. It was also the same stuff all the time going on.
and actually they aren’t professionals who can unpick my complicated life.
my life is also very very small, I don’t push myself to do anything as just existing is tiring enough, and every social interaction gets unpicked in my head for fear of upsetting the other person.

so! What happened. I rang 111 as I wasn’t sure if I could keep myself safe anymore. I got through to my local crisis centre who gave me a chat, and a bit of triage. They were lovely, talked me down, and made an appointment for me the next day. I saw them twice a week for about 6 weeks, they were truly the kindest most lovely people I have ever met, I actually miss them. We would chat about the week, my interactions and how I’d managed them, they validated my feelings, and listened. I was diagnosed with CPTSD and put on a waiting list for therapy, it’s a long one as it’s a complicated ingrained situation. Importantly though, I know they are still there if I need them. We did try medication, I didn’t get on with it though - I know for the majority it helps though.

so that’s my story, I’m still waiting for my therapy and I’m still living my small life. Just hope one day I might have a little bit of a life and not live quite so torturously.

Stop it. That's really not the point. Can you help the OP? Because she's here asking for help.

OP, go to A&E if you think you are in imminent danger. If you could manage face to face, go in to the GP and ask for an earlier appointment in person. If you can manage over the phone there should be a crisis line attached to your GP surgery. You can also email the Samaritans, it doesn't have to be over the phone.

Did the OP get an appt today?

You don't need to go outside to answer your phone....

You don't need to go outside to make nasty comments either, as you've demonstrated.

Her excuse for not answering her phone was having agoraphobia.
So... to avoid that- stay inside and answer it?

I’m so sorry they did this to you. Regardless of whether people agree with the term you used, they treated you unkindly and potentially dishonestly - and they do make mistakes they won’t admit!

I hope you were able to reach out for some help today - I know it’s so hard. Make sure you take that GP appointment too if you can. You deserve help and support. And there are people here for you too <3

She actually said it was because it was a withheld number calling on the wrong day.

Also, is it not obvious that agoraphobia includes a fear of social interactions? I highly doubt OP only has issues with anxiety one side of the threshold.

If you have nothing constructive to say then just don't bother.

@Pointedy I really hope that you got to speak to a GP today and I am sorry that someone apparently left the gate open at the cunt farm and let so many of them out... xx

People here are being too harsh. I, too, don’t answer my phone to unknown numbers! Not only is that normal - it’s sensible! If anything it’s important - a message will be left.
Make a formal complaint via email and letter.
Did you ask for a telephone consultation OP? There is no reason for this anymore, GPs must examine their patients. Unless that was your preference.