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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Rudeness of people increasing

173 replies

Honest1980 · 18/09/2024 11:57

Just that really - not sure whether it's just me or whether other people are experiencing this. Few examples.

Daughter getting braces. One of the admin there messed something up but since being really off with me. I had to send a email and she replied quite curtly. I will complain if happens again but why be so rude?

Ordered full length mirror off amazon, arrived smashed. Had to return it at evri parcelshop. As soon as I walked in with it shop keeper was rude to me firing loads of questions saying wouldn't be accepted because of size etc. Clearly didn't want to accept it. I had trouble scanning qr code, shop keeper shouting at me that I'm not holding phone properly. Really rude. He kept telling me how to hold phone to get qr on screen and I kept telling him qr code on screen between lines cannot understand why not scanning. I knew it was because he didn't want to accept parcel so that made me more stubborn to not take it elsewhere. I was really calm and polite. I asked him to please help me and he actually said "No I'm not going to help you". A few minutes later I said please help otherwise I'll be here all day. He was so rude "OK I'll do it but I'm not touching your phone if I drop and break it you'll sue me you're all the same". He took a picture and scanned it. Then went on about packaging that it better not fall apart etc. It was packaged well.

When I went out of shop I realised that I should have adjusted brightness on phone. I have returned lots of parcels fine. I go to that shop a lot but won't anymore. It's owners son I think, I've never seen him before.

Couple of people at work so rude. Work in large office. Some are in their 50s but act like school kids whispering, purposely blocking corridors when they know you want to get past, one was aghast that I took her lunch put of microwave when she had left it so I could use microwave.

People in shopping centres not moving put of way. Had instance of standing outside shop with my daughter while I looked for something in my bag, plenty of room behind me. Mum and dad with you son all holding hands walked right up to me and just stood there expecting me and my daughter to jump put of way despite being lots of room to.walk.round us. Then says really loudly "excuse you!". I just looked at him and said "walk around". He said something sarcastic when they did walk around.

Eating out. We generally have a good experience but some are so rude and unhelpful.

I know all the above sounds petty and everyone experiences same - and I can deal with it, might be annoyed for a bit but I move on. But it seems to happen a lot and I just wonder if people are becoming more rude and entitled.

Also, do you think that sometimes your appearance affects how you are treated? I've put on some weight (although am losing it now) and before I used to make effort with hair and make up. I've found when I've been my heaviest and not making effort with appearance people have been ruder to me than when I was slimmer and made effort.

Essay over!

OP posts:
Butterfly43 · 18/09/2024 13:04

People are a nightmare in general. People taking up the entire pavement is a pet peeve. I'm not walking in the road so that you don't have to go single file for 3 seconds. Went to Nando's last night and two fully grown men at the next table had made the most horrific mess, food and sauce all over the table, dirty napkins and food all over the floor. They left and left their chairs far out from the table, didn't bother to tuck them in, and swaggered off. Rage inducing.

alpacachino · 18/09/2024 13:07

Is your list an exhaustive list of all the people you've met over the last year? Because to truly judge if people are getting ruder you also have to remember all the non rude people.

alpacachino · 18/09/2024 13:09

If they were both holding their sons hands maybe he doesn't find it easy to walk?

Missflowerpots · 18/09/2024 13:14

I agree op.
Everyone seems to find offence in everything nowdays.

Honest1980 · 18/09/2024 13:14

MeowCatPleaseMeowBack · 18/09/2024 13:01

I'm fat and don't get treated rudely. I do think people who stand around blocking the pavement and shop entrances are very rude, however.

My friend says the same - it doesn't affect how she is treated, that they are probably the same to everyone.

OP posts:
cookiebee · 18/09/2024 13:17

I genuinely think people have always been rude, we just tune out the bad memories of the past, watch old footage of people boarding boats or trains, you can see people pushing in or behaving just as we do now.

As for people not moving out each others way on pavements or high streets, I think that like most issues we have with other human’s behaviour, it just comes down to confirmation bias. That person who didn’t move for you may have swerved 10 people before and just thought sod this and then not moved for you. Or you think it’s only men who stride through and not move, or only women who stand in a doorway chatting, you look for it therefore only see those examples. I expect to be told I’m wrong about that because of YOUR experiences though.

Honest1980 · 18/09/2024 13:17

alpacachino · 18/09/2024 13:09

If they were both holding their sons hands maybe he doesn't find it easy to walk?

Had no issue with them holding hands but there was a lot of room to walk around. We were stood right next to window, they only had to walk slightly to their left to walk around us. No excuse to shout at us.

OP posts:
TheCountessofFitzdotterel · 18/09/2024 13:19

Honest1980 · 18/09/2024 13:17

Had no issue with them holding hands but there was a lot of room to walk around. We were stood right next to window, they only had to walk slightly to their left to walk around us. No excuse to shout at us.

I think if you were stood right next to the window you were definitely NBU. You were clearly doing all you could to stay out of the way.

Honest1980 · 18/09/2024 13:21

alpacachino · 18/09/2024 13:07

Is your list an exhaustive list of all the people you've met over the last year? Because to truly judge if people are getting ruder you also have to remember all the non rude people.

Not exhaustive, no. This is it and my question in my post - there seems to be more rude than non-rude people.

OP posts:
Honest1980 · 18/09/2024 13:24

TheCountessofFitzdotterel · 18/09/2024 13:19

I think if you were stood right next to the window you were definitely NBU. You were clearly doing all you could to stay out of the way.

Thank you! Thought I was not explaining myself clearly! We were definitely not in the way of anyone.

I don't shout at anyone in shopping centres when people suddenly stop dead in front of you, cut across you, barge into you, knock you etc. I have politely said excuse me to get past people. People are allowed to stop, look in windows etc.

OP posts:
RoseLavenderBlue · 18/09/2024 13:25

I have a holiday let and needed to rush to the local Dunelm for a replacement oilcloth tablecloth during the changeover time, so time was of the essence. I chose the roll and asked for 2 metres to be cut off. The assistant took it to the table and noticed the edge was jagged/wavy or something, so she said she would cut more than 2 metres so I didn’t have to have the jagged edge within my order - fair enough. But then I realised I would have to find my scissors at home and get on the floor to cut it off neatly which I really didn’t have time for. So I said to her, politely- ‘Could you please just trim it for me so I don’t have to do it again’. After all she had the table and the scissors. She didn’t answer me but scrunched up the whole piece she’d just cut, threw it to one side in a huff and then cut me a brand new piece. I really couldn’t fathom it. I had asked very nicely and only wanted a piece cut to my size not with an extra 10cm of jagged edge. I’ve encountered the same assistant there at other times when I’ve asked where to find something and she has always been miserable.

CoffeeCantata · 18/09/2024 13:30

I think you're probably right, OP. I tend to live in a bit of a suburban bubble, I'm afraid, but occasionally I've been in some tougher areas and had a bit of a reality check!

Once had to get off my tube train due to line closure and asked a passer-by on the street if a bus stop was for a particular destination. Got spat at and told to F off!!! I do speak quite poshly, which I suppose didn't go down well, but that's no excuse, is it? It was a woman in, probably, her late 30s, so not some daft teenager showing off. She looked quite normal...

I'm sure perfectly civilised people do live in that area, but this experience didn't make a great impression.

Honest1980 · 18/09/2024 13:33

cookiebee · 18/09/2024 13:17

I genuinely think people have always been rude, we just tune out the bad memories of the past, watch old footage of people boarding boats or trains, you can see people pushing in or behaving just as we do now.

As for people not moving out each others way on pavements or high streets, I think that like most issues we have with other human’s behaviour, it just comes down to confirmation bias. That person who didn’t move for you may have swerved 10 people before and just thought sod this and then not moved for you. Or you think it’s only men who stride through and not move, or only women who stand in a doorway chatting, you look for it therefore only see those examples. I expect to be told I’m wrong about that because of YOUR experiences though.

Nope I'm not saying you are wrong at all. What you say is probably true of a lot of people. This is why I posted to get other people's perspectives... and a bit of a moan.

It's not so much people not moving out of people's way - it happens and it doesn't bother me too much. But it was more, in the example I gave, that the dad shouted at me. It's just that aggression I don't think it's right and its not a good example to his son either.

OP posts:
Nickynicks · 18/09/2024 13:34

Rudeness or is really bad.

Why do people need to stand in shop entrances/exit (many shops it’s the same thing) right in the middle to get car keys, bus pass etc out?

Impatience is bad as well. My friend who works in a shop got abuse from a customer who ‘claimed’ to be queuing for 20 mins. Bullshit! My friend came back from her break 5 minutes before and the customer wasn’t there. A manager checked her on CCTV. Twenty three seconds it took from standing to throwing her arms in the air!

cookiebee · 18/09/2024 13:35

Honest1980 · 18/09/2024 13:33

Nope I'm not saying you are wrong at all. What you say is probably true of a lot of people. This is why I posted to get other people's perspectives... and a bit of a moan.

It's not so much people not moving out of people's way - it happens and it doesn't bother me too much. But it was more, in the example I gave, that the dad shouted at me. It's just that aggression I don't think it's right and its not a good example to his son either.

Oh absolutely, he sounds like a twat, I should have been clearer I was answering more generally.

TheDrunkenClam · 18/09/2024 13:35

@Honest1980 If your mirror was over 120cm then Evri won’t collect it from the parcel shop so you may be waiting a while for your refund

Honest1980 · 18/09/2024 13:37

CoffeeCantata · 18/09/2024 13:30

I think you're probably right, OP. I tend to live in a bit of a suburban bubble, I'm afraid, but occasionally I've been in some tougher areas and had a bit of a reality check!

Once had to get off my tube train due to line closure and asked a passer-by on the street if a bus stop was for a particular destination. Got spat at and told to F off!!! I do speak quite poshly, which I suppose didn't go down well, but that's no excuse, is it? It was a woman in, probably, her late 30s, so not some daft teenager showing off. She looked quite normal...

I'm sure perfectly civilised people do live in that area, but this experience didn't make a great impression.

Oh no that's terrible! I'm from up North but did live in London for a couple of years in my early 20's and my word that was a shock to the system! Definitely opened my eyes!

OP posts:
Calliopespa · 18/09/2024 13:40

Honest1980 · 18/09/2024 12:05

I understand what you are saying but that's not an excuse to be so rude (and shout at someone). He wouldn't lose a sale its going to amazon via evri. He just needed to put it somewhere while evri collect it.

The admin at the dentist- surely rather than being rude to me an apology or acknowledgement of what she had done would be better and more professional.

Everyone gets stressed I don't think that's an excuse for rudeness.

Yes I agree. I think stress triggers it, but the real issue is a sense these days of it being a sign of strength to act in a rude or aggressive manner.

There was a thread recently where someone put a dirty nappy folded up outside their hotel door as it was smelly. I can understand other guests might have wanted it removed. Fair enough.
However the op proudly related that she had knocked on the door and demanded it’s removal and, when the woman explained it was overpoweringly smelly inside the room, the op, after some altercation, actually kicked the filthy nappy through the door into the room. This was received by posters with much congratulatory admiration: Good for you op! Well done you for sorting it yourself ( aka sticking it to her).

I was just thinking what are people coming to that they think arguing in hotel corridors and booting fecal-filled nappies round the place is somehow admirable behaviour? What is wrong with a quiet, polite word with housekeeping to help the family out?

GettingStuffed · 18/09/2024 13:42

I think people are more self centered than they used to be.

eggplant16 · 18/09/2024 13:42

Post Covid, people ruder. Its nothing to do with your weight or hairstyle.
A sense of entitlement, stress, the media, money worries contribute to rudeness.
That and SM
God help you if you are a bit older.

Honest1980 · 18/09/2024 13:42

TheDrunkenClam · 18/09/2024 13:35

@Honest1980 If your mirror was over 120cm then Evri won’t collect it from the parcel shop so you may be waiting a while for your refund

I did the return via amazon and they sent me the evri qr code so we'll see... when the shop keeper was questioning me when I first went in about the size he confirmed evri would take it but some other couriers wouldn't. I'll find out soon enough, not end of world if I have to take elsewhere.

OP posts:
Somanypiessolittletime · 18/09/2024 13:44

eggplant16 · 18/09/2024 13:42

Post Covid, people ruder. Its nothing to do with your weight or hairstyle.
A sense of entitlement, stress, the media, money worries contribute to rudeness.
That and SM
God help you if you are a bit older.

Well maybe. I find a lot of the time it's "older" people who are the rudest.

eggplant16 · 18/09/2024 13:45

RoseLavenderBlue · 18/09/2024 13:25

I have a holiday let and needed to rush to the local Dunelm for a replacement oilcloth tablecloth during the changeover time, so time was of the essence. I chose the roll and asked for 2 metres to be cut off. The assistant took it to the table and noticed the edge was jagged/wavy or something, so she said she would cut more than 2 metres so I didn’t have to have the jagged edge within my order - fair enough. But then I realised I would have to find my scissors at home and get on the floor to cut it off neatly which I really didn’t have time for. So I said to her, politely- ‘Could you please just trim it for me so I don’t have to do it again’. After all she had the table and the scissors. She didn’t answer me but scrunched up the whole piece she’d just cut, threw it to one side in a huff and then cut me a brand new piece. I really couldn’t fathom it. I had asked very nicely and only wanted a piece cut to my size not with an extra 10cm of jagged edge. I’ve encountered the same assistant there at other times when I’ve asked where to find something and she has always been miserable.

Must be an awful place to work,appalling staff.

eggplant16 · 18/09/2024 13:47

Somanypiessolittletime · 18/09/2024 13:44

Well maybe. I find a lot of the time it's "older" people who are the rudest.

I am " older" I am unfailingly polite. Please/Thanks you/ Excuse me.

I do recall relatives appearing rude as they couldn't see or hear properly and used to weave about a bit. People accepted it mostly.

LlynTegid · 18/09/2024 13:47

Six to nine months in 2020 without normal social contact (and about three months longer that it need have been), social media, and also companies using Covid as a cover to reduce service (banks a prime example) I think have all led to more foul moods and intolerance of others. In the case of retail staff, lack of support from managers has led to a worsening attitude.