To think we are stuck with hideous neighbour.

[Neighboursfromhell]

We love in a purpose built flat, one neighbour above and then a substantial shared garden. Upstairs property is owned by a very wealthy Dutch man, turns out he bought the property to put his grown daughter in.

His daughter has significant mental health issues, we have 2-3 nights a week where she howls like a labouring cow all night, or she repeatedly slams the bedroom door over and over and over again. She will scream duck you you ducking cunts at us and she has a partner of about 18 months with whom there are domestics at least 2-3 times a week. Violent domestics. Police are here at least once a month. She grabs what sounds like hammers and whacks the floor screaming at us she can't do what she wants you fucking c.

Police won't do anything because the violence is tit for tat and if they want to attack each other they can.

Council won't do anything due to the violence and therefore it is a police matter. The domestic violence is only one element of the god awful behaviour.

We can't afford the tens of thousands to lodge our own court action.

We can't sell as it's an expensive (inherited) flat and no one is going to spend that much on a crazy, dangerous neighbour.

The property isn't rented, it's owned outright. The owner is technically breaching the lease by not acting on her behaviour but again, we can't afford to legally pursue it.

Aibu to think there's fuck all we can do?

Aibu to ask how long reasonably her mental health can give her allowances? She can 100% control herself when she wants to.

Keep reporting her to adult social services and the council. Keep a lot of the abuse and record her making noise.

What is this vile and disgusting language you believe OP has used to describe this woman?

There are some very odd responses on this thread.

I've had a neighbour upstairs that was very similar and it was utterly awful,distressing and no way way to live.In the end we moved as there wasn't any escape from it
I understand how much it consumes your life
And people saying it's no way to talk about someone unwell we'll all I can say is unless you've had to endure it then you have no idea

You could rent to council who might be looking to house an equally noisy neighbor.
I’ve seen this in our town, completely antisocial man. Council rent Nextdoor property , & the unsellable house is now rent to another tricky customer. The rent is very attractive. At least double market w long term commitment.

At very least tell the Dutch dad, you are talking to social housing, they are interested because they have “difficult to house” people and paying u huge rent or buy & leave it at that.

@Qanat53 with respect it's not double market value, it's below market value. I have also considered this due to my own neighbours.

Both flats are leasehold but we share the freehold, no management company. Its just a 5050 share of the freehold

I'm not being deliberately goady saying be nice to her. If someone is mentally ill, lonely and going through a lot of stuff, you would be surprised that a little kindness can go a long way. If only because, as others have said, there is not much police or courts can do. If you can swallow your pride and start seeing her as a person then you might make progress.

I have experienced noisy neighbours above and do empathise. In my case they were just assholes who had loud parties and didn't care that it kept us awake. We moved, lost a lot of money, still stings after many years.

In the case of the neighbour here it's clear that she is angry her neighbours call the police on her. Does that make her 'extremely paranoid'? I personally don't think so. If she senses that you see her as some kind of lunatic she is probably reacting to that.

So is it you and her dad who own the freehold. What does your lease say about noise, maintenance, selling, safety.

Some posters don’t seem to realise that, with some mental health conditions, this neighbour sometimes may not understand who the OP is - she may think OP is some bad person of her own imagining or someone from her past for instance. Similarly, she may not realise she is in her own flat. She may also be hearing voices telling her to do things. This may not be the case as we don’t know the young woman’s diagnosis if she has one but it could be.
I suggest the best course of action for the OP is to get the police and council involved as much as possible.

Unfortunately the op isn't the crisis team or the tenants social worker, op acknowledged there may be mental health issues, has called the emergency services and the father but it continues and is affecting op own mental health. The police can call for an ambulance, they can check if there's any history of mh and can arrange hospitalisation if the tenant is at risk of self harm or harm to others. Op shouldn't have to take all the responsibility.

https://www.insight-law.co.uk/blog/are-landlords-responsible-for-tenant-behaviour/

In particular

As a landlord, you’re not technically liable for nuisance tenants or occupiers of your property. However, you may be liable if you’ve allowed the tenants to cause the nuisance or if, when renting out your property, you were aware that nuisance was inevitable or almost certainly going to occur.

"Your language about an unwell person is shocking."

What utter pious nonsense!
The neighbour sounds like a fucking nightmare. I wouldn't have much bloody sympathy for her!

I'd sell. Leave. Sod that.

The Police are completely out of order here - it's not ok for people to 'attack eachother if they want to', especially when one of them (at least) is classified as vulnerable. The Police should certainly be taking action against one or both of them. and so I would begin by making a complaint about their lack of intervention in a situation where there is clear domestic violence. they are basically saying 'it's just a domestic' and that became unacceptable at least 20 years ago.

If you have a mental health crisis team in the area (or similar) you could also contact them to make a disclosure that she is living in a violent situation.

No, wrong.

Ex disabilty outreach worker here. I can very much assure you these are not OP’s only options. There are clearly no agencies involved with this girl and from what OP has described there are threats, anti social behaviour and evidence of violent behaviour towards her partner. You and another poster seem to think that because this lady has mental health problems the OP just has to put up with it. Not the case. If she reports often enough to the police and there is evidence of violence or threat the police will pass this on to safeguarding. Mental health problems are not a free pass to make someone else’s’ life hell. And if OP has evidence that the father has abandoned his daughter in the flat and is aware of her behaviour she has a case against him. He is responsible as the landlord - his daughter is effectively his tenant. And if OP can prove he’s ignoring the situation because he wants to buy the flat at a knockdown price, then there’s a case for deliberate harassment.

In the OP’s case she would have to disclose because it would have a direct effect on any buyer and they could sue her if she doesn’t disclose. Our own dispute is over loud music being played which disrupts our time in the garden, as it only happens in the summer months - I’m talking really loud. Below is the relevant section of the leaflet we received from the council when we asked for advice.

*When you sell, you’ll have to fill out a TA6 property information form. This form features a section on disputes. This gives you the chance to come clean about neighbour disputes – or risk legal action in the future.
The form also asks if you’re aware of anything that might lead to a dispute about the property. So even if your issues haven’t reached boiling point and you haven’t yet had it out with a neighbour, you’re still required to list anything that could cause problems for a new owner.
What counts as a dispute?
There are certain things that you are legally required to tell buyers about. There are also certain disagreements or issues that could be more subjective, which you don’t necessarily have to inform anyone of.
Generally, you won’t risk legal action if you don’t declare the problems you have with your neighbours playing music too loudly in the afternoon or their children playing in the street. These kinds of issues rarely end up with official action being taken. And all buyers are different – just because you find these things problematic, that doesn’t mean all buyers will.
It’s those that do end up in any sort of official activity that you have to declare. This could be written communication between you and your neighbour – or your legal representatives. For example, legal action may be required for issues like boundary disputes. And if your local council had to get involved to sort out a dispute between you and a neighbour, you’ll need to disclose this.
You’ll also be legally required to inform buyers of any issues that needed police involvement – including whether your neighbour received a notice for antisocial behaviour. According to the government, antisocial behaviour includes:

• Drunken or threatening behaviour
• Playing music loudly at night
• Vandalism or graffiti

This means that if your neighbours are guilty of any of these things, you will likely have to list them as potential issues that could lead to a dispute.*

OP,
Cameras and recordings are very important.

As is a papertrail.
You need to contact police services and report what is going on, including a log of all the call outs and quote what you have been told ....that they can belt hell out of each other. Ask is this now official policy and can you have it confirmed.

Things are always taken far more seriously when a detailed papertrail recording inaction is instigated.

You need to emphasise that she is seriously unwell, abandoned by family and that you are terrified of her anger and irrational rages.

Gather as much recorded evidence as possible as proof.

Read your lease. Her behaviour is likely in breach of the terms of the lease. If so you will need to contact the property tribunal to get this sorted. Ultimately they have the power to revoke their lease (even if you share the freehold). I believe you can get a free 30 minute consultation with lease-advice.org as a starting point.

Dont forget that you have the right to request an Anti Social Behaviour Review as well

https://www.avonandsomerset.police.uk/report/asb-case-review/

Excellent advice.

I would add hit it with everything at the same time, ASB case review, Property Tribunal, etc