Beyond disgusting

[takeittakeit]

We are luckily enough to be in Paris watching some of the Olympics - it has been fantastic - bit hot and steamy, poor air con but waiters actually trying to understand my poor french rather than the usual dismissive look!

Staying in an average 4star hotel, air con average but it has been vv hot and humid. Old converted office type building, narrow corridors and 4 small rooms on our floor.

We came back last night to a stench - only way to describe it. Then realised what it was, the American family in the room opposite had left their childs diaper folded up on the floor outside their room - not bagged. Their door is opposite ours about 1.5 metres away.

Went into our room, aircon had not been on all day and it honked. Opened windows sprayed deodorant no luck.

At 2330 - had had enough, knocked gently on their door, baby crying so not asleep. Mum opens it with a second diaper in her hand, bent down and put it on the floor by the other one and then said can I help you?

Now fairly obvious at this point one of her DCs has the trots - but who in their right mind thinks it is ok, to wrap up your childs diaper and leave it on the corridor for other guests to smell.

I politely asked her to put them in the bin
REsponse : I can't they smell so bad.
ME: Why do you think it is OK to share your childs stinking shits with other guests by leaving them in the corridor - my room stinks
REsponse: this is normal in the USA
ME: Well normal in Europe is to bag them and put them in the garbage, can I suggest you do that and take them outside to a bin on the street.
REsponse: No way, it is too late and started to close the door
ME: You really are disgusting - and promptly kicked the diapers into their room before she shut the door
REsponse : you can't do that
Me: watch me, either you bin them or I will bang on your door every 5 minutes, wake up your kids until you do

Two other doors opened to see what was going on - both American families who defended their friends actions.

So I offered to bang on all their doors until someone put them in a bin.
Stand off - I raised my hand to bang on the door and one of the men picked them up and legged it down the stairs.

I have not smelt anything quite that bad for a long long time.

They called me all sorts of names but seriously this can not be normal American behaviour?

OP you are fantastic! Well done for calling them out on 'shitty' (sorry) behaviour

Why should poorly paid hotel staff sort out your child's gross shitty nappies fgs. Talk about entitled...calling down to reception to ask one of the serfs to clear them up. I should co co.

Because staff are there to assist? 🤷‍♀️

ME: You really are disgusting - and promptly kicked the diapers into their room before she shut the door
REsponse : you can't do that
Me: watch me, either you bin them or I will bang on your door every 5 minutes, wake up your kids until you do
^^
Two other doors opened to see what was going on - both American families who defended their friends actions.
^^
So I offered to bang on all their doors until someone put them in a bin.
Stand off - I raised my hand to bang on the door and one of the men picked them up and legged it down the stairs.

On second read, OP is beyond rude. Totally unacceptable behaviour. She should have called the desk. Unless this is a bullshit post....🤔

I thought there was nothing that could ever surprise me on Mumsnet but this thread has managed to do it. An OP being told she is unreasonable for not picking up a strangers child's shitty nappy. Someone even suggested she should have helped out with the sick child 😂😂😂

Did you honestly message your friend to say 'hey, I just read a bullshit story about an American leaving open shitty nappies in hotel corridors, and wanted to know if you're all like that?'

Are you now curled up in the foetal position cringing from embarrassment? You should be.

Assist, not clean shit off the floor that someone could not be bothered putting in the bin.

This is what a hotel does when it has unruly customers….The staff are contracted to maintain the place and that means that they clean up when a guest refuses to follow the customer contractual agreement. If a guest puts dirty nappies in a public space then this is cleaned to health and safety standards by trained staff. It would be bagged up, carpet cleaned etc to keep people safe and the guest is charged the cost. If it happens again the guest would be told to leave and escorted off the premises with room costs applied and extra cleaning etc. It’s not for the other guests to clean up mess in public areas. Some guests are disgusting but this is why you give your credit card details when you check in. Extra costs can be applied to your card. Staff are paid the industry salary amounts with extra. There’s no way that a guest would be expected to confront another guest and/or clean up anything in public areas. It’s important to let trained staff know so that the problem can be managed correctly. Anything can be reported to the reception at all times so that trained staff can deal correctly with the situation. The customer at fault isn’t always known - vomit in a public space for example. This is cleaned up professionally. When you stay at a hotel it’s like staying at your home in that you treat the place correctly. If you don’t you pay for the damage.

I’ve been told to change a nappy at a restaurant table- apparently that was what was normally done because there wasn’t a changing table in the bathroom.

Yes- I once stopped to help a young waitress clean up a dropped bottle of wine in a hotel (she had dropped it when one of my younger cousins banged into her while dicking about in the corridor so I felt bed)… her manager happened to come along and was Not Pleased. Made me stop helping and said guests aren’t allowed to clean and tidy, health and safety, insurance, company policy etc.

You keep on saying "trained staff".

Have you worked in a hotel? Because most of the time the 'training' goes like this 'this is a broom, this is a hoover'. What is this mythical training that you think housekeeping are given to get rid of shitty nappies from the floor?

Even if some extra cost is applied to the guest, the person cleaning the shit does not see any increase in their salary.

Just because someone is a cleaner it does not mean they should be cleaning shit from the floor and carry out dirty nappies because the child's parents are pigs.

It's not like this was an accident- and let's say parents were trying to dispose of nappies and a bag ripped and the content fell. They decided to avoid responsibility to clean up after their child and didnt even do a bare minimum. No hotel staff should be doing parenting instead of the parent.

😂 I agree but people leave their nappy on the beach for the ocean nothing surprises me

No one is saying that staff should be doing the parenting. If the customer doesn’t follow contractual agreed behaviour who do you think cleans up the mess? You trash the training of cleaning staff. They are trained to protect themselves and the guests. Body fluids such as shit, after sex, blood, vomit are what cleaners clean and for this there is health and safety. You expect a clean room and a clean place at a hotel so you should respect the work that goes into this.

And if the bathroom bin was full, it was on the mother to ring down to reception and ask for another bin to be provided. Not inflict the shitty nappies on other hotel guests.

Maybe Americans have a Shit Fairy? You know, like our Tooth Fairy?

They don't 'assist' with every need though....where do you draw the line?

You're right in what you're saying, but it also doesn't quite work like that in reality because it removes the responsibility from the individual creating the problem and places it on someone else - which is why this type of behaviour is more common than People probably think it is, because there's usually someone in the background, clearing up the mess (and taking the blame) for someone else refusing to behave properly in spaces that are shared.

Many people don't just expect the staff to clean it up, they expect apologies, they expect some compensation for their 'trouble' they're annoyed at someone else impacting on them and take that out on the wrong people - thus the person actually behaving poorly doesn't face any concequences for how they've behaved.

Someone dropped a drink where I work after being knocked by someone else who had their head in their phone not bothering to look where they're going, smashed glass and fluid on a wooden floor - potentially dangerous. As I'm cleaning it up (and not serving because I haven't mastered the art of splitting myself in two - there were other people serving) I'm getting moaned at because people have to wait the couple of minutes it takes for me to make the area safe again and because I'm asking them to step around the area.

The person who caused the issue just walked off, totally safe in the knowledge that I was dealing not only with the clean up, but the annoyance from other people their actions had affected, which was directed at me because it's 'safe' to take that frustration out on me and I end up apologising for someone else's behaviour. We also replaced the drink that was lost.

Everyone but the person causing the problem is affected.

OP did not bring up the ‘cultural thing’ herself, it was the diaper-leaver who claimed this was normal in America.

Why is it aggressive to give them back their shitty sticking nappy sack ??
What's more aggressive is leaving it out there for everyone else to suffer.

I have worked in a few hotels and seen the training.
Also, do you think the staff has some 'safe' way to dispose of shitty nappies? What would you say that 'safe' way is? Why would a member of staff have to do it and not the person who dropped rubbis?
It literally is- put gloves on, put nappy in the bag, put it in the bin. Not rocket science, not disarming a bomb, you dont need 'trained' housekeepers to put nappies in the bin 'safely' whatever that means. Parents can do it just as well themselves.
The fact cleaners have to clean body fluids does not mean they should have to, and they should not have to degrade themselves because of lazy assholes who think they can do whatever just because they are on holiday in a foreign country.

Good on you OP
serioilsy the entitled mom deserve this and sick of the entitlement t these people have making it bad for us who actually have respect for others and not do this.

What review would you give a hotel that didn’t clean up after customers because it was degrading for the staff? Seriously there are customers who don’t keep their rooms and/shared spaces in a clean way. Obviously this is wrong. Think of it as being like littering at a concert venue or on a plane. This mess has to be cleaned up for the next people otherwise the business would fold. The people who make the problems are not always foreigners as you suggest. There are learnt procedures for dealing with the nasty parts of cleaning. This is to protect staff and guests.

Hope you didn’t , though!

The manager was right!

That is beyond disgusting!
In all my years of dining out, or staying in hotels, I have, thankfully, never come across anything like this. I have seen people get very drunk in pubs, but not to that extent.
In my opinion, I can say that this isn’t normal behaviour in the UK. Even in pubs where people can get very drunk, they are usually just a loud-mouthed pain in the a*se. Please don’t think we are all like it.