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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

This global Microsoft Outage

496 replies

SSpratt · 19/07/2024 09:10

https://www.bbc.co.uk/news/live/cnk4jdwp49et

Any worries? It is chaos out there by the look of the news.

My experience is that I’m not able to work today and had trouble using my debit card this morning. The transaction eventually went through but it’s not showing on my account.

Planes grounded as mass worldwide IT outage hits airlines, media and banks

The cause of the outage is unclear - but Microsoft says it's taking "mitigation issues".

https://www.bbc.co.uk/news/live/cnk4jdwp49et

OP posts:
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DamnNutella · 19/07/2024 10:34

GoldieLocks09 · 19/07/2024 09:31

Anyone know if the CHAPS payment issue will affect house purchases? I’ve not yet had a response from my solicitor but we are doing a simultaneous exchange / completion today… moving van ready to go 🙃😫

I work for one of the major banks in the UK and no issues with chaps at moment and no issues with mortgage completions. Good luck with your move today

cherrygarden · 19/07/2024 10:35

OrwellianTimes · 19/07/2024 10:30

That might be normal for remote areas like the highlands & islands, but it’s not normal for the vast majority or people. People living in poverty can’t afford to have a weeks worth of food in their house.

And water is basically free from the tap to fill water bottles and keep. Enough for a day or two anyway. It’s worth thinking about.

PurpleMat · 19/07/2024 10:36

I work in a school and all our systems are down. Registers written on a piece of paper and the canteen might have to give all the lunches away free as the lunch credit system obviously not working!

ll09sm · 19/07/2024 10:37

cherrygarden · 19/07/2024 10:35

And water is basically free from the tap to fill water bottles and keep. Enough for a day or two anyway. It’s worth thinking about.

This post shows how panic buying starts

RocketPanda · 19/07/2024 10:37

Dh works for a transport company and they can't dispatch anyone because the fuel cards won't work. There's medication on board which is time sensitive that may need to be destroyed and the intended recipient won't get it. Absolute nightmare.

Kinshipug · 19/07/2024 10:37

OrwellianTimes · 19/07/2024 10:23

So what are you meant to do to feed your family of 5 for the next 24 hours?

It’s my shopping day today, I have no bread milk, dog food or anything for dinner, unless pasta on its own with one carrot counts. I’ve also got enough petrol to get me to the supermarket but not back.

If all card systems were down and I didn’t have cash I’d be stuffed.

But I keep cash at home, so I’m not stuffed, because supermarkets accept cash still.

This is why we need to refuse a cashless society. Who cares if Starbucks refuse cash, you don’t need Starbucks. But if supermarkets start refusing cash we are heading in a bad direction.

You could have just spent some of that cash on shelf stable food. Then you wouldn't be panicking at all.

InfoSecInTheCity · 19/07/2024 10:38

Not a Microsoft outage, it was a Crowdstrike issue caused by an update they've done. Crowdstrike is a very popular piece of security software.

They've rolled back the changes they made now and communicated steps to get computers working again.

OrwellianTimes · 19/07/2024 10:41

cherrygarden · 19/07/2024 10:33

You don’t have to buy it all at once. I am just saying that our government have told us to do this, it’s expected of us to be able to contribute to society, whereas you seem to laugh about it or find excuses.

I’m not laughing about it. What’s to laugh about people living in poverty, relying on Friday paycheque to feed their family? Having nothing in their cupboards.

I’ve never heard the U.K. government say we should all have a weeks worth of food and water - where is that advice?

Scarletrunner · 19/07/2024 10:41

I think it's nuts that we rely so much on so few.
These companies google, microsoft etc should have been forced to split up and spread the load. Instead of having a monopoly.
I'm sure a well placed drone strike from China or Russia could have us all stuffed for weeks.

Adviceneeeeded · 19/07/2024 10:41

Cash is king. Our local shop has said cash only. This is why I withdraw and keep a little at home. I think it's awful we rely so heavily on cards and contactless.

Imagine cash was removed completely!

OrwellianTimes · 19/07/2024 10:42

Kinshipug · 19/07/2024 10:37

You could have just spent some of that cash on shelf stable food. Then you wouldn't be panicking at all.

I’m not panicking - I’m trying to prove a point that a cashless society is dangerous.

cherrygarden · 19/07/2024 10:43

ll09sm · 19/07/2024 10:37

This post shows how panic buying starts

That is the point. No need for panic buying if you have some at hone already. Surely people are smart enough to think for themselves.

Differentstarts · 19/07/2024 10:43

Have we learnt nothing from covid everyone should have at least a couple of days of food water in their house. And before everyone comes at me I'm a single mum on benefits and a tin of soup is 55p and a loaf of bread 45p that's a meal if needed for a quid. I can just imagine the queues of people with trolleys full of loo roll already 🙄

EBearhug · 19/07/2024 10:43

Sweetswede · 19/07/2024 10:30

That's really bad. I don't think internal NHS systems should be connected to the internet.

They can still have issues on internal networks - and how do you think people could make appointments online (certainly works better than phone only for my practice) or access their own records through the NHS app without the Internet?

It's always an issue between utility and security. Networking things makes it much easier to legitimately share information (which is not always done well within the NHS IME,) and access services, but also increases the risk of data being stolen. There's an awful lot of money and brain power spent on balancing all this, increasing protection without reducing access. Many of us would be out of work without it.

DramaLlamaBangBang · 19/07/2024 10:43

I've got about 5 text messages and 2 phone calls from my doctors surgery about various things. I don't know whether that is something to do with this. I don't want to call them back in case it causes more problems though.

theemmadilemma · 19/07/2024 10:43

Heidi1976 · 19/07/2024 09:33

It wasn't a cyber attack, it was a dodgy code update at Crowdstrike. Someone is losing their job after this!

More likely Crowdstrike go under.

Major global software company and vast majority of us are down.

InfoSecInTheCity · 19/07/2024 10:44

MrHarleyQuin · 19/07/2024 10:02

Ridiculous that one security company can affect so much.

I don't believe it - I think these and other recent issues are major orchestrated cyber attacks from China and Russia.

It was an errant line of code and demonstrates the importance of Change Management and Secure Software Development practices.
Crowdstrike are in a for a few months of enhanced audit of their security practice by a huge percentage of their clients and a number of breach of contract claims.

Not everything needs a conspiracy theory.

Dr13Hadley · 19/07/2024 10:44

I'm in a hospital and our patient database is unusable. It's chaos.

MattDamon · 19/07/2024 10:45

In London. Just been to two supermarkets and walked past a couple of cafes. All working normally.

Differentstarts · 19/07/2024 10:45

DramaLlamaBangBang · 19/07/2024 10:43

I've got about 5 text messages and 2 phone calls from my doctors surgery about various things. I don't know whether that is something to do with this. I don't want to call them back in case it causes more problems though.

Well what do the messages say are they asking you to contact them. It's only gp surgery's who are using certain systems many are fine

cherrygarden · 19/07/2024 10:45

OrwellianTimes · 19/07/2024 10:41

I’m not laughing about it. What’s to laugh about people living in poverty, relying on Friday paycheque to feed their family? Having nothing in their cupboards.

I’ve never heard the U.K. government say we should all have a weeks worth of food and water - where is that advice?

I didn’t say weeks. But it’s up to each and everyone, as long as you don’t expect someone else to sort water for you when you easily could have done it yourself.

OrwellianTimes · 19/07/2024 10:47

cherrygarden · 19/07/2024 10:45

I didn’t say weeks. But it’s up to each and everyone, as long as you don’t expect someone else to sort water for you when you easily could have done it yourself.

“A weeks worth”

Enough food for a week. Autocorrect took out the ‘ . Where has the Government said that?

cherrygarden · 19/07/2024 10:47

OrwellianTimes · 19/07/2024 10:47

“A weeks worth”

Enough food for a week. Autocorrect took out the ‘ . Where has the Government said that?

Like I said, I am not in the UK.

https://rib.msb.se/filer/pdf/30307.pdf

https://rib.msb.se/filer/pdf/30307.pdf

RisingSunn · 19/07/2024 10:48

Just thinking of people who can’t access their medicine, as I heard pharmacies are unable to dispense. (Not sure how widespread this issue is though).

LadyPoison · 19/07/2024 10:49

SnipSnipMrBurgess · 19/07/2024 09:53

Me too!

Amazon down for me too. I have some supplies I urgently need for tomorrow and I was counting on them delivering today.

Now off to try and formulate plan B…