Imagine having a 1 star review you left online go viral

[Treesarenotgreene]

Has anyone else seen this ? 🤣 family leave bad review about a waitress because their child was crying so much she suggested they move onto the heated patio, instead they left and then emailed in the review and also left it on google it looks like.

The waitress has had it printed onto a t shirt and it's gone insanely viral.

She said she had an ocular migraine and it wasn't her best day at work, but other customers were looking at her to do something about the crying toddler so she suggested they move outside (in November ) and they left.

I'd be so embarrassed I left such a review and now the entire internet has seen it printed on a shirt.

Here is a Non daily mail link

www.hertfordshiremercury.co.uk/news/uk-world-news/waitress-turns-angry-customers-one-9260836

A) it's just not funny.

B) it hasn't gone 'insanely viral'.

That picture of the waitress scared me a bit.

I can't see anything wrong with the review. I would be pissed off, too. She seems like an attention seeker.

This agreed

I work in hospitality and the entitlement of some people is off the scale.
I had a lady whose two children were running around the bar being a total bloody nuisance. When you have staff coming back and forth with plates of hot food, or empty ones with cutlery, you do not need kids running here there and everyway. Not to mention people in there for a drink.
So I asked her, twice, to please ask her children to sit down. I pointed out we had colouring pads and games available. She pretty much ignored me.

Then, one of them near on had our large and heavily decorated Christmas tree land on them. They'd been pinching decorations off it, tugged and over it all went. Even then she sat there.

So I walked over and said to the older of the two "OK can we go and sit down now please, we need you to behave or we will have to ask mummy to take you home"

She goes mental! Apparently I had no right to speak to her children!

Luckily, one of our regulars at the time, an old fella, says "well love, someone needs to talk to them, cos you're clearly incapable of it. No wonder they're little bastards who think it's fine to run round a public place with a crap parent like you".

Whole place goes silent and she flounced so quick with them, leaving a right old mess.

It's the same with dog owners, people don't want to hear your dog barking non stop.

The waitress sounds very rude and I wouldn’t employ her going forward. I would give the restaurant a swerve because they sound utterly ghastly. Who puts a crying child outside in November?

I don't necessarily disagree with any of these statements but they are beside the point. The point is that this particular restaurant isn't good at dealing with families with young children (who do sometimes make noise and aren't always "perfect" customers) and so families with young children may be more comfortable elsewhere. If I was considering dining there with young children, I'd appreciate the heads-up so I could choose somewhere else.

It's a heated patio. And a child screaming is going to impact other patrons. Id rather one entitled parent didn't return than lots of others who want a place where the staff deal with stuff like this.

OPs summary makes the waitress' actions seem worse, if you read the article it says
"I was saying to my manager that we should tell them to go into our heated terrace and calm the child down."
Which reads more like '1 person take the child outside to a still warm area for 5 minutes to try and calm them down,' rather than 'tried to get the whole family to eat their meal outside in November.'
Which I think is a reasonable suggestion, and, tbh, something most decent parents should have tried themselves anyway if they had a child howling for an extended period of time? As another client at the time I'd probably be grateful for the waitress making the suggestion!

Although the article also says that being a waitress is how she makes her living "and has been for 12 years" despite being only 24 which sounds a bit implausible, so who knows what actually happened.

I don't get being embarrassed if I was the review poster though - the "entire internet" hasn't seen it, even if they had the name has been blanked out so they aren't identifiable (assuming they even put their full name which most online reviewers don't) and the very most people could read into it is they are a bit lackadaisical/selfish with their parenting and don't have perfect grammar, it's not particularly embarrassing.

I really don't get the issue here. The parents didn't find the restaurant to be family-friendly. They felt unwelcome. They posted a review about this.

Surely this is useful information for people who might want to go there? If theirs is the lone unhappy review amongst a sea of positive reviews about how helpful and welcoming the place is, then surely most people will ignore it.

A screaming baby can be annoying, but the review is fair enough, especially as the waitress admitted that's how it happened. On the whole, I think the waitress is more unreasonable than the parents, though they shouldn't inflict a crying baby on a group of strangers, if it's avoidable. It's not even a funny or extreme review; it's just negative!

I think the review is fine. People just like to be scandalised but they did ask the family to sit outside so a bit rude.

A crying baby is annoying, but her reaction to it sounds immature and unprofessional.

People just like to be scandalised but they did ask the family to sit outside so a bit rude

And yet ruder to expect the other patrons to put up with a crying child! I have had kids but if I was a patron there at the time I definitely would have been Team Waitress rather than Team family fiction g crying child on everyone else.

I wish someone would publish a list of non-child-friendly restaurants. I'd know exactly where to go.

Exactly. If a restaurant is child-unfriendly, own it and make it a feature of your business model 😂.

How embarrassing for the waitress. I agree with the review.

I was out for lunch without my children last week. I was there for about 45 minutes - at the next table were two women with two toddlers. My god - they were so so so slow, several courses and of course toddlers are intermittently kicking off/screaming/banging bottles on the table. I do just think, having been there, if your child is kicking off you need to hurry up and leave/get food to go. Sitting there for a prolonged period and dragging out a meal is asking for trouble. I didn’t particularly want to sit next to a load of banging and crying for nearly an hour!

so I think good on the waitress!

I think it's a perfectly reasonable review. It doesn't sound like a family friendly restaurant and I would like to know that before going with children.
I have no idea why the waitress would print it on a t shirt it doesn't actually picture her in a good light.

surely " saying to my manager that we should tell them to go into our heated terrace and calm the child down." as quoted in the review is not telling the family to sit outside to eat their meal, but to remove the child until it had calmed down.
Who wants to spend a meal sat next to someone else's screaming toddler?

Jeez, just take the kid out of the restaurant to calm down. It's really not that difficult.

No I'm not the waitress 🤣 I just saw it on TikTok and thought it was funny to get it printed on a t shirt and then wear it to work

The review is their opinion, it's what reviews are for.
However I do suspect the waitress wouldn't have done what she did if the reviewer hadn't named her - it looks like an attempt to humiliate, and even hospitality staff have a right to privacy. I don't think it should be allowed to publish names in reviews.
What happened wasn't dangerous or illegal, naming the waitress was punishment and she reacted by turning the tables a little.

Some people are too fond of trying to start an online witch hunt over stuff like this. It has real concequences for the people named past leaving somewhere you want to eat and being offended at being asked to consider others using the same space as you.

I once left a funny and scathing review that got shared all over Reddit and “front paged”.

Lots of people loved it but then also I got called a Karen about a thousand times.

They haven’t been named so I can’t see how it’s embarrassing.

It’s a bit of a non story. I can see both sides - you should really take a baby who is incessantly crying out of a confined space with others. Equally it’s a bit hard hearted to say this to people in November. If she had a migraine, she should have been allowed to go home.

Don't bring babies to restaurant then, it's not like they're getting anything from the experience. It's pretty obvious they're going to cry at some point and pretty selfish. Just wait until they're a little older and can enjoy the interaction.

Trouble is some people are so entitled they don't think having a baby should interfere with their lives at all. Carry on regardless and fuck everyone else.