Crying and walking out of hairdresser

[Calmondeck]

I don’t usually place much importance on haircuts but today’s was a big one. My first haircut post brain surgery. I was partially shaved for the operation so have rocked a very misshapen head for the past 8 months. Now I have multiple bolts holding my skull together, and I guess the psychological significance of getting to cut off all of this old hair that remains and starting afresh 8 months on felt big. I researched top hairdressers in my city and booked aiming to make it a special afternoon. I explained to them in advance the scaring and bolts issue. I arranged childcare.

After 4 hours, an hour of which was spent waiting for the hairdresser, and an hour waiting with wet hair while they forgot about me at the sinks… i just got quietly teary, realised I had to leave in order to cross the city and make it home to breastfeed my baby before bed…

now walking through the city with wet hair so disappointed. First world problems I know.

was I ABU for leaving?

I was going to suggest this. They deserve to be shamed to do this to op.

I’m actually glad you had to leave.
it’s such an important hair cut you don’t want them doing it if they don’t care.
Youd honestly think if a client had explained that level of significance they’d pull their fingers out.
Hope you find somewhere better.

I hate it when hairdressers obviously book too many people, if you've got a timed slot, there's no reason why you should wait at all... then when they're spreading themselves between too many people, I've seen it time and time again. You are not being unreasonable at all Op, so sorry this happened to you, it should have been a lovely treat for you.

You need to contact them and speak to the owner/whoever's in charge
I hope you didn't pay. You need a full refund if so and a fulsome apology.

They should do your hair free of charge now but it's perfectly understandable if you don't trust them now

That is beyond appalling

That's really appalling OP.

You are perfectly entitled to feel whatever you feel after that poor experience.

What disgusting behaviour!!

I think you should complain OP.I am so sorry you had to go through that.Xx

That's not a first-world problem, that is awful and unacceptable. I hope you get a full apology and compensation. What a dreadful way to treat anyone, let someone who has had the health issues that you have been through.

Sounds horrendous, OP, I'm really sorry.

Just a thought but would it be worth phoning around a mobile hairdresser to see if any of them have experience enough to work with your specific situation? It might be more comfortable for you in your own surroundings, even if it's for a first appointment.

Definitely complain loudly about that salon, they deserve every bit of criticism for their poor treatment of you.

Oh OP what rubbish people they are to have treated you like that. I fully sympathise I had experience like this once which was awful. It was my first haircut in years at a proper salon and my first one post childbirth and basically booked the works to treat myself. Came out also crying but angry. Next day complained and got a apology plus offer of some free treatment next time there to remedy things.

Don't let this slide please complain because the next person like you that walks in through their door will be thanking you and also you get to set things right well a little bit! Don't settle for anything other than a full apology and refund. Or complimentary treatment.

Good god this is appalling. Even if you hadn’t spelled out to them the significance and importance of your haircut, the service you received was appalling! It is so sad that a time that should’ve been cathartic and made you feel good about yourself has had the opposite effect. Absolutely complain about this! I hope your next hair experience is better. Sending best wishes your way.

Hairdressers?

Aw OP I hope you're ok and find a hairdresser that's more in tune with your needs.

My old hairdresser from about 10 years ago left me waiting 45 mins after my app time and left me at the sinks for another hour and I had to leave for childcare with wet hair too. They just totally took for granted I wasn't normally a complainer, I was livid and never went back.
If added to that, the trauma of what you have been going through and how nervous you must have felt, I can't imagine how upsetting it must have been.

There are some fabulous ones out there though, my hairdresser now even has a private room for people who would prefer to have their hair done away from the main room. A lot of women who have anxiety, have had cancer and for religious reasons use it, and my aunt goes there now as she's always been conscious about her psoriasis. Might be worth looking at that even until you get your confidence back :) xxx

Whatever you do, please believe this is a terrible reflection on them, and not you.

May they hang their heads in shame

This is appalling behaviour on their part, they deserve to be named and shamed for their insensitivity and neglect.

I hope you can find a good stylist who will come to your home if you're comfortable with that or who can be kind and discreet with a more private option for you where they can pay proper attention to what you need. I am so sorry you have experienced this, after your courage with such difficult health issues too.

Op they are problems of a huge magnitude. Hope you have an ok weekend. Definitely write an email/ call xxxxx

So. You had brain surgery.
And the salon punished you for it.
People are punished for things all the time - their disabilities, their lack of money, their appearance… and the people who punish them are shallow and abhorrent.
I DO see how some “professionals” should be sent back to grammar school and be enrolled in empathy & warmth and charmth classes.
I’m so very sorry, @Calmondeck— I hope you don’t let this one terrible experience jade you into staying home forever.
There are good and decent people in the world and you stumbled onto the worst.
I hope you try again and give someone else a chance to be the decent person you deserve.
Sending love.

You absolutely did the right thing in leaving, that’s awful for anyone let alone when you are being brave and facing something. I hope snuggles with your baby helped make things better

I’ve always been picky about my hair as, as a woman, I think your hair really can make or break your confidence.

I had recently turned 16 and decided to use my Christmas and Birthday money to go to an expensive local salon and go from my natural, rather mousey light brunette, to a dark, natural golden blonde. At least that is what I asked for - I even showed them some pictures out of magazines and a picture of me when younger when I had that hair colour.

I remember it was a Saturday afternoon and I walked out of the salon after spending hours and £130 (a huge amount in 1998, especially for a 16 year old about to start her mock GCSEs) and sobbed the whole way home.

I had brassy, gingery, yellow hair. It was terrible. At that age I didn’t have the confidence to say I hated it when they asked - I just wanted to leave as I could feel the tears pricking my eyes.

I was dreading going in to school on the Monday and wanted to get some box dye immediately but my Mum wouldn’t let me given what I’d spent. Instead she insisted I try purple shampoo to try and tone down some of the yellowness. I had to get my Dad to make an emergency run to the local Boots in the hopes that me washing my hair dozens of times with copious amounts of A Touch of Silver would make it look in some way presentable before the weekend was over.

It didn’t.

As my darker roots began to grow back through, I was nicknamed the Ginger Skunk and Pepe Le Ginge 😂

I had to wait a month before I stayed overnight at a friend’s and was able to buy some dye it get it back to brown. Although even that didn’t go quite to plan as I didn’t use one with enough red in it so my hair had a somewhat greenish tinge to it for a while.

I’m so sorry you had such a horrible experience OP. You should follow this up with a complaint, it’s just not good enough.

I’d suggest you ask around your friends (particularly any whose hair you especially admire) for recommendations on who they use. I think finding the right hairdresser is such a personal thing, but once you get the one where it clicks, you’ll have a fabulous bit of me time whilst getting pampered and at the end will walk away with a fab hair do, feeling amazing!

It’s despicable. Was it a chain OP?

@gillefc82 so you were a 16 year old girl, who'd spent the equivalent of about £400 in today's money, had your hair ruined, but your mother didn't think to go back to the salon with you and complain?

Oh sweetheart, just want to give you loads of hugs.

Life can be such a bitch..

As a mum with a DS (26) about to embark on his second craniotomy on Monday, I am so angry for you. How dare they treat you like that.

Hopefully you will find another hairdresser that will treat you with the kindness you deserve.

DS has a wonderful hairdresser, there will be someone out there for you too xx

That's shocking. That establishment has no class!

You would be far better asking on here for someone with talent and dedication to create something really original for you.... with some nice prosecco and expensive Belgian chocolates for company.

NAME AND SHAME!!! But more importantly I’m so sorry you had such a horrible experience my lovely, I would definitely complain. I hope you find a lovely hairdresser that you feel comfortable with and treats you with the kindness and respect that you deserve. Sending love xxx

I'm so sorry to hear this. They should have been looking after you especially given your ordeal. I hope you find a much lovelier hairdresser soon.