Thank you, @naisspray that is a very good point. My wheelchair is a battery powered one (but not a mobility scooter), which I have to use in order to be mobile. It isn't an all singing and dancing one, but it is quite close to that! It reclines quite a long way, and can also go up and down, it has built in lights, and a removable head rest. Because of all of that, and because I am fat a larger person, it is quite a bit bigger and chunkier than an average sized wheelchair.
Before we go into previously unknown to us hospitality venues, my carer will go inside and check that the place has enough room for my chair, and that the accessible toilet is adequate - people might be surprised at how many accessible toilets aren't adequate - even ones that are only "Radar Key" ones.
If my carer finds a venue that just isn't suitable for me and my chair, and as long as it doesn't advertise that it is suitable for wheelchair bound disabled people, then we just shrug our shoulders and keep on looking for somewhere that is more appropriate.
As you may imagine - maybe you are disabled yourself or a carer of someone who is disabled so don't need to use your imagination - I have certain cafés and restaurants at my usual haunts that I know very well and what they are like. I have my favourites amongst them. If like the OP, I had a favourite one, one that I had been to at very busy times before, and I had never caused any awkward problems when I was there, then I would be fuming if I went one busy day and they suddenly told me my chair was too big, and would cause a hazard if I came in and sat at a table, especially if my "usual" table was available. I would definitely be writing them a 1 star review, and if the manager or owner didn't like it, or think it was fair, then they have a right to reply to me, explaining to any other potential customers how and why I was being unreasonable.
@EmeraldA129 please do write that one star review, after all you have plenty of experience of that particular establishment. At the very least, if they no longer want the custom of families with prams and pushchairs, then you will be saving other families the time and disappointment of going there when they are not wanted.
NB: In case this is useful information for wheelchair users, last year whilst on holiday near the Lake District we went to Hawkeshead (village/small town) because there is a good shop there selling good walking/hiking, and to keep yourself protected from unfriendly weather when you are in a wheelchair, clothes etc. The last time we were there was before Covid, and they used to have a nice café within the shop, that not only accommodated wheelchair users, but also walkers with their dogs in tow. I happen to love dogs so I always liked that aspect of it too.
Well you can probably tell that after we had parked the car (extortionate parking fees, but it is the Lake District) and gone across the road into the shop, we couldn't find the café, so slightly (very, very, slightly) resembling Stan Laurel and the way he used to scratch the top of his head if he was confused about something, we asked someone if they had moved the café - well they had, in fact they had REmoved it completely. We were gutted, but decided to find another café, or even a pub where we could have some refreshments (we had been driving around Windermere etc beforehand, but didn't stop there because we were looking forward to going into the café at the shop in Hawkshead, and then possibly buying me a new wind and waterproof jacket.
So off we went in search of a place for refreshments, and yes, we found a few, but all but one of them had a massive stone step up into them, which there was no way even a step climbing wheelchair could have got into them - I think anyone who had difficulty walking and maybe used walking sticks, would have struggled to climb those steps. The only one we found that didn't have an enormous step, was on a corner plot, on a twisty hill, which also had a terribly steep and uneven camber - maybe I could have managed it without my wheelchair tumbling over sideways, but I was so fed-up by that time that I didn't want to even risk trying it! I can imagine that anyone with anything like a large and heavy buggy, or maybe a twin buggy, and or an extra small child with them, might have quite a struggle on their hands too.
Well what a waste of parking money that was (to be fair it might have been free parking for blue badge holders - I can't remember - but my blue badge had just run out, and the new one hadn't arrived by the time we went on holiday).
Oh and I am not blaming the village of Hawkeshead for being so inaccessible, it is what makes these towns and villages amongst the stunning mountain scenery of the Lake District, so amazing and beautiful to visit in the first place! But I am a bit disappointed with the large shop there, their café had been very popular before Covid, but then so many hospitality venues have had to close because of Covid 19 and Brexit, so in the end those establishments have my sympathy as well as my frustration.
Please don't moan to me about the length of this, you could see how long it was before you started - I think that most people who recognise my username just skip over my posts... 🙈