AIBU to ask you to share your FFS online grocery shopping moments

[ThisHouseWillBeTheDeathOfMe]

To date, my worst mishap was thinking I'd ordered a pack of mushrooms, and I'd ordered one solitary mushroom. This one little chap arrived with a 4p ticket stuck to his head. At least the delivery man found it funny.

So, today, I logged on to my account, to do the Christmas order that I had secured the slot for several weeks ago. I'd secured it in a hurry, and clicked the first thing I saw that was over £40, with the intention of removing said item when completing the order.

Usually I click a bottle of fizz, but this time, I happened to have clicked a Duchy side of salmon at £46. Which despite being entirely raw and no extra ingredients added, is helpfully classed as "entertaining food to go". And the last date for amending or cancelling this was two days ago.

So now, I am committed to a sodding £46 side of salmon I neither want, nor have time to cook (at least it's raw and can go in the freezer) and can't bloody cancel. Plus the whole Christmas order on top. DH was laughing at the "forced salmon" we're having whether we like it or not. Less of the laughing when I said it was fifty quid.

FFS. Merry Christmas.

Ooh I have one I can add from today's Asda delivery update! Due to arrive tonight is, instead of 1 bag of carrots... 1 single lonely carrot. Ffs. Couldn't the picker have substituted a few extra rather than just the 1?!

I've mentioned earlier my '3 cans of dogfood instead of 3 x 24 cans of dogfood'. This is just the vegetarian option.

I would ask the Waitrose driver. They are usually lovely, IME, and will help if they can.

I have left the expensive fizz or vodka or whatever it was in my order before. The driver (Ocado in this instance) said he had a van full of bottles that people had realised they’d forgotten to remove.

I don't really understand the 'you can send it back' thing, what am I missing? The delivery driver turns up, and he (or she) drops all the boxes of food in the hallway. You are so busy trying to unpack the boxes and get the frozen stuff into the freezer that there's no time to go through the actual order to see what's been substituted. Then the driver is off and away and it's only THEN that you realise that you ordered cauliflower to make cauliflower cheese and they've delivered you double amounts of lettuce instead.

Do some delivery drivers present you with the order first so you can check? I've never had this happen (mind you, I've not done an online shop for ages, it might be different these days).

@Vroomfondleswaistcoat i get an email confirmation (Ocado) prior to the delivery confirming the time and with ai receipt of the delivery. It also lists any substitutions. Also, the driver often will ask whether I’m happy with the substitution.

Anything I don’t want, I hand back to the driver, whether regular order or substitution. Somehow, I once managed to put two orders in and handed back some duplicated items (think I had two accounts and managed to put orders on both).

Same for me, with Morrisons.

This has made me proper laugh 😂

My best replacement of late was a large clinical-protection super-strength can of deodorant instead of curry paste. Might've needed the former if I'd had the latter I suppose.

WORST was my birthday last week- everything arrived EXCEPT my box of chocolates and my 1 litre bottle of Baileys. I shed tears.

My worst mistake was when I was doing an order late at night and I must have dozed off transiently with my finger on the screen. I did wake up and complete the order but in my stupor I failed to notice I had ordered 27 tins of Heinz tomato soup. At least it wasn't something perishable!
My most annoying substitution was many years ago when I had ordered a packet of the biggest size of Pampers nappies and the substitution was newborn size.🙄

No, as others said it doesn't work like that (except for special order party catering stuff). If it's a standard supermarket item they won't order it in - if they have it on the day, you get it; if somebody else had the picker before you and has bought the lot, you don't.

As for 'just get subs and send them back', that's fine if you order a cucumber and they send a salmon. But not if it's things with multiple ingredients and you have dietary requirements. No driver want to hang around while I find my reading glasses and check 17 labels for allergens (one of which is less common, and therefore not in bold).

Worst but hilarious, delivery man rang doorbell (dark winters night, lashing rain, atmospheric) he is huddled in doorway holding sharing bag of Asda s&v crisps in each hand.
Total order........ my, we laughed.
DH not over delivery charge yet :)

@Riverlee @MereDintofPandiculation Thank you both for the clarification. As I said, I've not done an online shop for ages (I actually work in a supermarket now and don't need to), but back in the day the only way you'd know what you'd got was when the driver shoved a print out in your hand that you were expected to read through and note changes that you would or wouldn't accept, at the same time as trying to unpack the green crates for the driver to hurry away with.

Usually, by the time I discovered that some of the substitutions were ridiculous, the driver would be three miles away.

Last Christmas I spotted that a supermarket other than our usual one had a good offer on a wine we like, so decided to do the Xmas order from there instead. Booked the slot with the wine and a couple of other bits to get over the minimum spend, intending to go back and do the rest of the shop when I had time, then promptly forgot all about it until 6 weeks later when the doorbell rang. Opened the door to an amused delivery driver bringing 6 bottles of wine and 2 pots of brandy cream.

Personally, I think 6 bottles of wine and two pots of brandy cream is a perfectly normal purchase.

I was doing a Christmas order while heavily pregnant. I initially decided I wanted one 4 pack of chickpeas, then changed my mind to 2 but actually just typed 12 so we had to get through 48 tins. Luckily the baby was born not long after so hummus became a great, easy snack with a breastfeeding baby and my older children are now excellent hummus makers.

Call them, they will probably be able to cancel the order.

They are usually really helpful (and very used to their useless customers!) I have cancelled an order of 2 bottles of champagne a few times.

Sainsburys must have recently changed their substitution policy, they now frequently substitute 2 packets of X instead of 1 small one (that costs as much as 2 big ones) or a smaller packet of the same brand instead of a big one of an own brand.

Our neighbours once had their Christmas turkey swapped for a pack of sausages. It arrived at 7pm on Christmas eve. They had 10 people staying for Christmas and 6 sausages to go round.

What is it about bananas? I have also done this - 4kg rather than 4 bananas.

I have also done both of these in the last month - so frustrating!

Bbq flavoured crisps instead of bbq sauce.
Someone was definitely having a laugh.

I think with Tesco special Xmas meat, it's reserved for that customer, because it arrives with their name on the packaging.

Ordered 8 kilos of onions when I needed just 8 single ones. DP did not question this when taking delivery. Lots of French onion soup followed.

Tesco & Sainsburys email on the day of delivery & highlight substitutions at the start of the email. I think Tesco highlight things which are short-dated, too, but that seemed a bit hit & miss & I haven't had that for a while.