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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to ask you to share your FFS online grocery shopping moments

122 replies

ThisHouseWillBeTheDeathOfMe · 18/12/2023 00:34

To date, my worst mishap was thinking I'd ordered a pack of mushrooms, and I'd ordered one solitary mushroom. This one little chap arrived with a 4p ticket stuck to his head. At least the delivery man found it funny.

So, today, I logged on to my account, to do the Christmas order that I had secured the slot for several weeks ago. I'd secured it in a hurry, and clicked the first thing I saw that was over £40, with the intention of removing said item when completing the order.

Usually I click a bottle of fizz, but this time, I happened to have clicked a Duchy side of salmon at £46. Which despite being entirely raw and no extra ingredients added, is helpfully classed as "entertaining food to go". And the last date for amending or cancelling this was two days ago.

So now, I am committed to a sodding £46 side of salmon I neither want, nor have time to cook (at least it's raw and can go in the freezer) and can't bloody cancel. Plus the whole Christmas order on top. DH was laughing at the "forced salmon" we're having whether we like it or not. Less of the laughing when I said it was fifty quid.

FFS. Merry Christmas. Xmas Grin

OP posts:
SomeoneYouLoved · 18/12/2023 19:37

Most deliveries are made to supermarkets in the night and the pickers start really early no matter what time online order is for, so should be a good chance item is in stock.

EarringsandLipstick · 18/12/2023 19:42

OhwhyOY · 18/12/2023 13:11

I once had a 'relaxing eye mask' substituted for a knife I'd ordered (either a packing error or someone's idea of a joke I'm assuming!).

My mum once tried to do an online shop without her glasses on and messed up the quantities of items as she couldn't see what it said. She had quite a few 10s instead of 1s etc. The worst was 111(!!!) tins of chopped tomatoes. I assumed she must have wanted 1 tin and typed 1 into the box too many times when in the basket screen, but she told me she wanted three tins...what on earth she did I don't know, writing 3 in roman numerals perhaps!

This is absolutely hilarious
111 tins of tomatoes 😂 and intending to order 3!

mumda · 18/12/2023 19:58

A mini toothpaste tube arrived. Because I foolishly remembered how cheap toothpaste used to be. It cost a quid.

ThisHouseWillBeTheDeathOfMe · 18/12/2023 20:35

buonnatale · 18/12/2023 13:28

OP, if you message Tesco's account on WhatsApp, you can get it removed (have also done the same with a duck we don't want... Blush)

It's Waitrose...can I still do that?

OP posts:
ThisHouseWillBeTheDeathOfMe · 18/12/2023 20:41

SatanClaws · 18/12/2023 15:53

Reject it at the door as unwanted. They should refund you then.

But it's not a standard item.

It's from the pre order and pre made Christmas party food. Like when they do a seafood platter.

You can't reject those can you? You've specifically ordered them.

OP posts:
Borris · 18/12/2023 20:56

OP your husband laughing until he heard the price had me laughing 😆

ThisHouseWillBeTheDeathOfMe · 18/12/2023 21:15

moleeye · 18/12/2023 05:50

Heavily pregnant and had a toddler, while working full time in a demanding job - just to show you where my head was.

Put 2 bottles of gin and 2 vodka to hold the slot. Forgot to go in and amend, that was the full weekly shop.....

This has also tickled me Grin

I can envisage the delivery man, with his four bottles of hard spirits:

"Er, these are for you?"

OP posts:
unsync · 18/12/2023 21:20

I have 20 eggs this week. I remember thinking 'mustn't do that again' when I ordered 20 the first time around. 🙄

NumberSixtyTwo · 18/12/2023 21:27

ThisHouseWillBeTheDeathOfMe · 18/12/2023 20:41

But it's not a standard item.

It's from the pre order and pre made Christmas party food. Like when they do a seafood platter.

You can't reject those can you? You've specifically ordered them.

If you phone them they can cancel the whole order for you, but otherwise you have to have it.

NumberSixtyTwo · 18/12/2023 21:28

(spot the person who did this last year)

Laiste · 18/12/2023 21:40

Oh we had the single mushroom in a bag in our holiday order once.

Along a big net bag full of whole garlic cloves 😳

we were only staying there 5 days ... the delivery guy must have thought we were fending off vampires or something!

thebear1 · 18/12/2023 22:19

Not substitutes but with Morrisons there have been a couple of times they haven't provided the item or a substitute. It's been for toilet roll or sliced white bread. They must have some in the warehouse or store.

UnimaginableWindBird · 18/12/2023 22:30

My worst substitution was logical, but also really stupid. I'd ordered a mixed box of Brewdog alcohol free beer, and it was out of stock and replaced with the mixed box of the same beers, only the alcoholic versions. Luckily, I noticed the substitution, and can drink alcohol with no ill effects, but I think it was a potentially dangerous substition.

WoollyRosebud · 18/12/2023 22:31

I ordered a 4 pack of baked beans only instead of 1 ordered 4, yep 16 tins of beans. I was very pleased a couple of years ago with the random large bar of plain chocolate that arrived unordered. Driver sighed and told me to keep it. Felt sorry for the person who couldn't complete their chocolate log that year

Blanketpolicy · 18/12/2023 22:38

Thedogscollar · 18/12/2023 01:29

I ordered 5 bananas but it was 5 bunches that turned up. I had about 25 of the buggers.

🤣 snap! But 8 bunches!

Dh took delivery while I was out and I came in from work to a worktop full of bananas. Dh didnt even have the sense to reject 40 bananas!

I found out banana icecream made with just bananas is surprisingly nice, but it destroyed my ninja bullet! 🤣

buonnatale · 18/12/2023 22:50

@ThisHouseWillBeTheDeathOfMe ummm, I'd give them a message and see. In my sleep deprived state, had just decided everyone (including you) must obviously shop where I do, doh.

Hopefully they'll just remove it for you. Smile

Mercury2702 · 18/12/2023 22:57

You can send it back can’t you for refund? My Asda delivery guy told me people regularly change their mind on things they’ve actually ordered when they get delivered to the door and they just refund them like unwanted substitutions

Thejackrussellsrule · 18/12/2023 23:13

I put 2 bottles of gin in my Morrisons online basket so I could checkout, then add groceries at my leisure.
You guessed it, forgot about the order and the delivery chap turned up with a tray with just 2 bottles of gin. I didn't actually want them, but couldn't bring myself to send them back!

Greengagesnfennel · 18/12/2023 23:19

Thedogscollar · 18/12/2023 01:29

I ordered 5 bananas but it was 5 bunches that turned up. I had about 25 of the buggers.

I did this! My husband took the shop in and didn't think anything of it.

I was the mad lady at work trying to give away bunches of bananas or they'd go to waste...

drivinghomeforchristmass · 19/12/2023 00:04

Ordered lemongrass for a curry and got lemongrass shower gel 🤦‍♀️🤦‍♀️🤦‍♀️

drivinghomeforchristmass · 19/12/2023 00:06

Bil bought a fuck ton of bread rolls and he apologised for not getting more but that was all they had.

He read Loo rolls as 100 rolls 🤣🤣🤣

Keepingittogetherstepbystep · 19/12/2023 00:18

I gave up on online shopping when Asda kept putting 5kg spuds directly on top of sausages.

I had substitutions allowed and was sent something replacements I'm allergic to.

So I then changed the settings to no substitutions and got shouted at by the click and collect guy as they wouldn't be able to substitution milk if if was out of stock. I have a milkman so never order milk anyway.

Goatymum · 19/12/2023 07:40

I’ve done the ordered 6 boxes of pears instead of 6 pears routine! I sent most back tbh!
I still do crap like this, so if I click on the item and see it cheaper (Ocado brand vs M&S for example) I’ll forget to delete the more expensive item and end up with both (then dh brings in the shop and too late to send back).
I generally use Ocado as they are reliable and don’t sub much, but never buy their own brand eggs as they always crack in the box!

Originalusername89 · 19/12/2023 08:49

I book my slot and amend as I go through the week.

With Tesco, each time you amend it takes into account current stock. So it told me the 12 eggs I ordered were out of stock and I added some different ones.

Later on in the week I thought, 'oh I better add those eggs on!' and added 12 eggs to my order.

When the time came for them to pick my order the original eggs must have come back Into stock......so 36 eggs in my shopping.

They've changed it now so if somethings out of stock when you amend the order it's removed from the list completely.

(I've also don't the 'one lonely banana' mistake more than I'd care to admit)

DidIMakeaMistake · 19/12/2023 09:00

I’ve done the banana one, however at a holiday cottage. The owners kindly unpacked our food shop, only to announce when we arrived that we must really love bananas. I thought it was a strange comment but as I walked upstairs (it was like a flipped holiday house bedrooms downstairs) and into the kitchen I saw 21 bunches of bananas on the kitchen counter!

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