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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

AIBU to ask you to share your FFS online grocery shopping moments

122 replies

ThisHouseWillBeTheDeathOfMe · 18/12/2023 00:34

To date, my worst mishap was thinking I'd ordered a pack of mushrooms, and I'd ordered one solitary mushroom. This one little chap arrived with a 4p ticket stuck to his head. At least the delivery man found it funny.

So, today, I logged on to my account, to do the Christmas order that I had secured the slot for several weeks ago. I'd secured it in a hurry, and clicked the first thing I saw that was over £40, with the intention of removing said item when completing the order.

Usually I click a bottle of fizz, but this time, I happened to have clicked a Duchy side of salmon at £46. Which despite being entirely raw and no extra ingredients added, is helpfully classed as "entertaining food to go". And the last date for amending or cancelling this was two days ago.

So now, I am committed to a sodding £46 side of salmon I neither want, nor have time to cook (at least it's raw and can go in the freezer) and can't bloody cancel. Plus the whole Christmas order on top. DH was laughing at the "forced salmon" we're having whether we like it or not. Less of the laughing when I said it was fifty quid.

FFS. Merry Christmas. Xmas Grin

OP posts:
Riverlee · 18/12/2023 12:35

I use Ocado and the substitutions have been fine.
Usually I find instead off over- ordering, I end up with the smallest size packet, not a larger one.

Daleksatemyshed · 18/12/2023 12:38

Thank you for making me feel better @ThisHouseWillBeTheDeathOfMe , I did the one mushroom instead of a pack too. It arrived in it's own little paper bag, quite sweet 😂

ChocolateCinderToffee · 18/12/2023 12:42

The substitution of a bag of grass seed for a bag of compost!

Daftolive · 18/12/2023 12:44

Climbin · 18/12/2023 07:45

Surely you don't need to hold slot with items over $40? I just stick in milk or something, when other food is added later the charge for a small order disappears

Ocado and I’m guessing other supermarkets have a £40 minimum order.

GettingStuffed · 18/12/2023 12:46

Not substituted. Tesco went through a phase of not having any unsliced bread, DH won't eat bread unless it's from the bakery one week we put sliced bread on the order (same bread) and it arrived, still no unsliced. They have taken the unsliced bread and sliced it but don't keep any unsliced back ?

bilbodog · 18/12/2023 12:56

Every week i reserve my delivery slot with waitrose by just adding all ingredients from the previous week so i would always get a delivery of basic goods. I do the same when i book my christmas shop in october. Then i just go in as and when to add or delete as required up until the day before delivery.

as others have said if anything gets substituted that you dont want the driver will just take it back.

Vuurhoutjies · 18/12/2023 13:01

One whole chicken and a bottle of expensive champagne... I had started the order, realised I didn't have time so firmed up the order with a bottle of heavily overpriced champagne

I was mortified. Waitrose man arrived and handed me my bottle of champagne and a single, uncooked whole chicken. I think it was the essential range too - so not even fancy to go with my fancy champagne.

OhwhyOY · 18/12/2023 13:11

I once had a 'relaxing eye mask' substituted for a knife I'd ordered (either a packing error or someone's idea of a joke I'm assuming!).

My mum once tried to do an online shop without her glasses on and messed up the quantities of items as she couldn't see what it said. She had quite a few 10s instead of 1s etc. The worst was 111(!!!) tins of chopped tomatoes. I assumed she must have wanted 1 tin and typed 1 into the box too many times when in the basket screen, but she told me she wanted three tins...what on earth she did I don't know, writing 3 in roman numerals perhaps!

BlowingAway · 18/12/2023 13:15

My MIL was cooking for Easter lunch. Wasn't sure what she wanted so ordered a bunch of lamb, goose, beef, salmon and more. She wanted to make sure that when she decided what she wanted it wasn't sold out.
Then of course missed the last date to change the order so was stuck with ALL of it.

MerelyPlaying · 18/12/2023 13:22

Yep - I used to shop on behalf of an elderly friend. The carer would send me a shopping list each week, but I’d reserve the slot by ordering two packs of incontinence pads. You can guess what happened, and I had to spend my lunch out frantically shopping for her food!

buonnatale · 18/12/2023 13:28

ThisHouseWillBeTheDeathOfMe · 18/12/2023 00:34

To date, my worst mishap was thinking I'd ordered a pack of mushrooms, and I'd ordered one solitary mushroom. This one little chap arrived with a 4p ticket stuck to his head. At least the delivery man found it funny.

So, today, I logged on to my account, to do the Christmas order that I had secured the slot for several weeks ago. I'd secured it in a hurry, and clicked the first thing I saw that was over £40, with the intention of removing said item when completing the order.

Usually I click a bottle of fizz, but this time, I happened to have clicked a Duchy side of salmon at £46. Which despite being entirely raw and no extra ingredients added, is helpfully classed as "entertaining food to go". And the last date for amending or cancelling this was two days ago.

So now, I am committed to a sodding £46 side of salmon I neither want, nor have time to cook (at least it's raw and can go in the freezer) and can't bloody cancel. Plus the whole Christmas order on top. DH was laughing at the "forced salmon" we're having whether we like it or not. Less of the laughing when I said it was fifty quid.

FFS. Merry Christmas. Xmas Grin

OP, if you message Tesco's account on WhatsApp, you can get it removed (have also done the same with a duck we don't want... Blush)

Sauvblanctime · 18/12/2023 13:29

I’ve done this as well.. but it was a £60 bottle of champagne.

just that 🤣🤣🤣

cheeseandketchupsandwich · 18/12/2023 13:30

I ordered my shopping for click and collect this weekend.

Went to collect right on time.

Hadn't actually completed the shopping. Items were still sitting in my basket.

A few weeks ago I ordered click and collect. Arrived right on time. This time I had paid for it. But went to the wrong store. Thought I'd booked it for X location. Had actually booked Y, 15 mile away.

SoRainbowRhythms · 18/12/2023 13:32

Thedogscollar · 18/12/2023 01:29

I ordered 5 bananas but it was 5 bunches that turned up. I had about 25 of the buggers.

I've done that too!!

Also, worst sub I ever got was instead of my soya based "chicken" pieces, I got chicken.

sprigatito · 18/12/2023 13:35

I was hosting a Halloween party for a load of kids, ordered 16 pumpkins in assorted shapes and sizes for carving. Shopping arrived on the morning of the party, complete with 16...butternut squash.

DelurkingAJ · 18/12/2023 13:36

apintofwine · 18/12/2023 07:00

They refund the difference so you pay the price as the product you originally ordered.

If they make no sense send it back. Surely worth it to get the substitutions that do make sense…

Depends which supermarket you use…some charge you the additional cost…which when it’s artisanal wraps that DC won’t eat is fairly galling.

Changedasouting · 18/12/2023 13:36

I once ordered a shop for a family in need. And when I ordered my next shop I forgot to changed the address and resent it to them 🤦🏼‍♀️ luckily I noticed it and Sainsbury's sorted 🤣

Daffodil18 · 18/12/2023 14:03

Could you not just cancel the whole order and book another slot? This is what I did as I ordered a turkey but changed the plans and decided to go to family so I didn’t need the turkey.

JellyBabiesSaveLives · 18/12/2023 14:12

I once opened the door to a Tesco delivery I hadn't ordered. Double-checked with the delivery driver and yes, it was the right address. No chance dh has been doing the shopping without telling me. Had a closer look at the contents of the crates - pizza, vegetarian sausages, sanitary pads, gin. The penny dropped.
I apologised to the delivery driver, sent the whole order back, and phoned dd at university to tell her the sad news about the shopping she was waiting in for (and to tell her to get her own bloody Tesco account).

AllTheChaos · 18/12/2023 14:18

Oh, @JellyBabiesSaveLives , that’s hilarious!

Somethingsnappy · 18/12/2023 14:31

Daleksatemyshed · 18/12/2023 12:38

Thank you for making me feel better @ThisHouseWillBeTheDeathOfMe , I did the one mushroom instead of a pack too. It arrived in it's own little paper bag, quite sweet 😂

Oh please stop! I laughed out loud at OP's post, and I'm still snickering at the thought of the one little mushroom with a price tag on his head. And now yours in its little paper bag... 😂

Greenpolkadot · 18/12/2023 14:49

I ordered a box of staples and the sent a pencil and eraser. How the hell am I supposed to staple pages with that..
Also ordered 10 satsumas and they send 10 net bags..

ludocris · 18/12/2023 14:58

DH's family are Nigerian, and one of the foods he loves from home is yam. I thought they were like sweet potatoes, so ordered four. They were the size of newborn babies when they arrived. And I didn't even like them! With the best will in the world, even he couldn't get through four of them before they went bad.

FacingTheWall · 18/12/2023 15:10

I was out with my friend when her DH messaged to ask why she’d bought 36 tins of beans in the order that had just turned up at home. She has form, she’d also ordered 20 bunches of bananas in the past and had to give them to all her neighbours.

superstar84 · 18/12/2023 15:12

If you ring up I’m pretty sure they’ll take it off the order, my mum did similar last year