DD is 15, shes had a few issues with people, got into a few arguments, nothing major and mainly over whatsapp etc, she does seem to get involved in the drama. But a lot of her friends are similar and there are often fallings out but then friends again the next week.
I just had a message from dd at school. she said two girls who she used to be friends with have waited outside her lesson for her and followed her. once she was on her own they put a coat over her head and started punching her in the head and pulling her hair and dragging her about.
she has told school and she said the girls are currently in isolation, I have called school who said they're investigating now and will call me back shortly.
I have never dealt with anything like this before. I just want to know what to expect and how seriously they should take it.