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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Tesco fricking Club Card / two tier pricing

812 replies

Fahbeep · 31/10/2023 09:18

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

OP posts:
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21
Behindyouiam · 30/11/2023 16:55

mantyzer · 30/11/2023 16:52

@MissBuffyAnneSummers £10 is the normal price in some places - ASDA and Ocado.
£22 is taking the piss.

In what places? Can't see it for £10 anywhere other than Tesco Clubcard.

mantyzer · 30/11/2023 16:58

I literally said. ASDA and Ocado.

Depdawg · 30/11/2023 16:58

What data is being used? Your name and contact details.
So you'd rather miss out on great deals, pay more than members and then complain about it.

BIossomtoes · 30/11/2023 16:59

What data is being used? Your name and contact details.

Which you could make up. Nobody checks.

Behindyouiam · 30/11/2023 17:00

mantyzer · 30/11/2023 16:58

I literally said. ASDA and Ocado.

I literally looked at Asda and it's £13

Tesco fricking Club Card / two tier pricing
Behindyouiam · 30/11/2023 17:01

mantyzer · 30/11/2023 16:59

Link to Ocado Baileys £10 a bottle. And no need to give you their data that Tesco sell.
https://www.ocado.com/products/baileys-original-irish-cream-liqueur-16665011

Good luck with getting anything reasonably priced in Ocado!

mantyzer · 30/11/2023 17:01

ASDA Baileys £10 a bottle. Baileys is traditionally something supermarkets discount at Christmas.
https://groceries.asda.com/product/liqueurs/baileys-irish-cream-liqueur/18882

https://groceries.asda.com/product/liqueurs/baileys-irish-cream-liqueur/18882

BIossomtoes · 30/11/2023 17:01

mantyzer · 30/11/2023 16:59

Link to Ocado Baileys £10 a bottle. And no need to give you their data that Tesco sell.
https://www.ocado.com/products/baileys-original-irish-cream-liqueur-16665011

But you’re giving Ocado your data - they can’t deliver otherwise! And it’s only that price because they’re price matching Tesco.

mantyzer · 30/11/2023 17:04

I give Ocado my address, not details of everything I buy ever in the shop.
And you are forgetting that TESCO normal price is £22.

Your example backs up what I said. The clubcard price is the normal price and the without clubcard price is taking the piss to try and get people to sign up for the card and give their data.

MassageForLife · 30/11/2023 17:05

mantyzer · 30/11/2023 17:01

ASDA Baileys £10 a bottle. Baileys is traditionally something supermarkets discount at Christmas.
https://groceries.asda.com/product/liqueurs/baileys-irish-cream-liqueur/18882

That's the 70cl bottle.

The tesco offer is 1litre. Which is definitely not £10 as standard. And the Asda link says the 70cl is usually £13...

MassageForLife · 30/11/2023 17:07

mantyzer · 30/11/2023 17:04

I give Ocado my address, not details of everything I buy ever in the shop.
And you are forgetting that TESCO normal price is £22.

Your example backs up what I said. The clubcard price is the normal price and the without clubcard price is taking the piss to try and get people to sign up for the card and give their data.

Don't ocado only do online ordering? How's on earth do you avoid giving them the details of everything you buy from them .. ??

MassageForLife · 30/11/2023 17:09

mantyzer · 30/11/2023 17:04

I give Ocado my address, not details of everything I buy ever in the shop.
And you are forgetting that TESCO normal price is £22.

Your example backs up what I said. The clubcard price is the normal price and the without clubcard price is taking the piss to try and get people to sign up for the card and give their data.

Tesco normal price for 1litre is £22. Ocado normal price for 70cl is £17.50...

BIossomtoes · 30/11/2023 17:11

MassageForLife · 30/11/2023 17:07

Don't ocado only do online ordering? How's on earth do you avoid giving them the details of everything you buy from them .. ??

Precisely. How the fuck do they put the order together if they don’t know what you’re buying?

Rincol · 30/11/2023 17:17

Depdawg · 30/11/2023 16:55

That's really how you're looking at it?
Strange.
So you miss out then. That's on you.

Yes, that's how I and various consumer monitoring groups are looking at it. It's a concern.

Brand prices jump around, they always have. Certain things sell cheaper at certain times of year. Bailey's for eg always gets cheaper in the six weeks before Xmas because they make most of their sales during that time. In addition certain things are at their cheapest in one shop for a time, then another for a time and so on. It tends to balance out - eg you'll get your cheap Bailey's but your Surf powder (for eg) will be more expensive, then a few months later in the same shop Surf will be cheaper than anywhere else, while say Lindt (in the run-up to Valentine's) will be more expensive than anywhere else. So you're not saving money by sticking to the one shop, over time but also you're not losing money either - you save a bit, you lose a bit, it's all ok.

Add in even basic loyalty cards and it becomes much more targeted. Because they know that you buy Bailey's but they also know you buy Surf. They know you buy Surf regardless up to a certain price point. So at the point baileys goes down in price Surf increases to the very limit of your pinch point and stays there throughout. Same across your shop - they'll increase as they reduce knowing which items are specifically co-occuring with the greatest frequency. They'll do it in tandem with other big retailers who will have similar ebb and flow. One of them will be the cheapest for a number of key goods at any one time, one of them will be the most expensive, and your data lets them know which to choose.

Again, you're probably fine with that, it's a bit manipulative but hey you'll get your pizza express voucher in return so it's all good.

Now add card pricing into the mix. Eg this Lindt 'deal' - other items will increase in price to compensate for it, other retailers will sell it at a higher point, then they'll all swap around in six months and (eg) it'll be cheaper in Sainsbury's after that, with something else more expensive in Sainsbury's to compensate for it. And that's just the swings and roundabouts of supermarket shopping. But now, unless you're signed up to the loyalty scheme, you'll never get those swing prices. And as more and more shops require you to give your data in order to get the swing prices, you will be buying everything at the other end of the scale, without ever getting the dips to compensate for it. You will be perpetually overcharged, forever.

2Rebecca · 30/11/2023 17:17

I have a small clubcard in my purse which is usually with me at the shops and I do the scan as you go thing anyway. I'm happy for tesco to sell my shopping habits, I don't put the minuitae of my life on facebook/ tiktok / instagram etc though.

MushMonster · 30/11/2023 17:22

I fully agree with you

Floralnomad · 30/11/2023 17:22

BIossomtoes · 30/11/2023 17:11

Precisely. How the fuck do they put the order together if they don’t know what you’re buying?

Exactly . I’m pretty sure Ocado could tell somebody way more about my sister who has a delivery pass than Tesco could divulge about me with my basic clubcard .

mantyzer · 30/11/2023 17:34

But you can't get food delivered without giving your home address. It is essential part of the process.
If I am buying in store the store do not need to know anything about me,
And if you get a TESCO clubcard you have to give your address and contact details when they do not need this for any other reason than data collection.

bruffin · 30/11/2023 17:41

Fahbeep · 31/10/2023 09:48

Went to Lidl instead. Next door. So.
Much. Easier. Every day low pricing so not as hard to work out. Bag of gala apples 6p cheaper than in Tesco on Clubcard. Tesco wanted 95p from the faithful, almost twice that from everyone else. Lidl wanted 85p from everyone! I just think Tesco is stuck in the 90s taking customers for granted with its oversized stores and fake promotions.

Rant over! I know I am YABU. Tesco just gives me the supermarket ick!

The apple in Lidl are vile and will be mouldy within a week and you get a lot less choice.
YOu are being the one is being a dinosaur stuck in the 90s, Tesco is not the only one that does it
To get discounts at Lidl you need the app, so not sure why you are targeting Tesco.

Behindyouiam · 30/11/2023 17:43

mantyzer · 30/11/2023 17:34

But you can't get food delivered without giving your home address. It is essential part of the process.
If I am buying in store the store do not need to know anything about me,
And if you get a TESCO clubcard you have to give your address and contact details when they do not need this for any other reason than data collection.

Correct..... what's the issue?

MassageForLife · 30/11/2023 17:45

Tesco also need your address if you want a physical card, or would like your vouchers posted to you. As has been said on here, the elderly may be less likely to have a smartphone for the app.... So it's more inclusive that way...

NoWordForFluffy · 30/11/2023 17:48

mantyzer · 30/11/2023 16:52

@MissBuffyAnneSummers £10 is the normal price in some places - ASDA and Ocado.
£22 is taking the piss.

No it's not. I've checked.

NoWordForFluffy · 30/11/2023 17:49

mantyzer · 30/11/2023 16:59

Link to Ocado Baileys £10 a bottle. And no need to give you their data that Tesco sell.
https://www.ocado.com/products/baileys-original-irish-cream-liqueur-16665011

That's clearly NOT the normal price. The listing says it isn't.

Tesco fricking Club Card / two tier pricing
BIossomtoes · 30/11/2023 17:50

NoWordForFluffy · 30/11/2023 17:49

That's clearly NOT the normal price. The listing says it isn't.

And even if it was, how could Ocado deliver it without your data?