Tesco fricking Club Card / two tier pricing

[Fahbeep]

AIBU to hate Tesco Clubcard App and the two tier pricing in store. It rely annoys me on principle that Tesco actively sets out to overcharge customers in store if they haven't got the app handy or the card, in which case, massive palaver at the tills. They do this so they can scrape your personal data. It just puts me off shopping there TBH.

Moan over. I'm in Tesco's car park as a I write as I've flounced out in outrage!

I agree with this and I despair at people who can’t understand the difference.

I don’t have a club card because I live nowhere near a Tesco and do not do my shopping there. But if I travel to another city and it’s the closest supermarket when I need to buy something, why should I pay over the odds because I don’t have one - and this is what’s happening in some cases, despite what their signs and advertising might say.

I’m fine with not being rewarded, and not earning points/ vouchers. I’m not fine with paying extra for items because I have not signed up to a ‘loyalty’ card for a shop I rarely go to. If they were genuine price reductions it wouldn’t be so much of a problem, but I’ve seen items where all other shops (prices available online) are selling them for the lower ‘loyalty card holder’ price as standard.

I'm not quite sure what your point is, Morrisons is nearly always more expensive than Tesco and the price of soft drinks like Coke and Pepsi bounces up and down every week, theres never any consistency ime

You are very unreasonable. Given the choice and other items you are likely much happier to over pay for (coffee, high end brands, shared ownership housing, car leases, tobbacco e.t.c), it's a complete non issue.

I'm struggling to think of any product that someone would need, where there wouldn't be an alternative non-clubcard offer item available. Even in the case of allergies and coeliac disease, there are usually a few options as far as 'needs' go.

Things that there are only one option for in my local store are usually fairly unusual things - like rose harissa paste. I think the one thing that I've only seen one version of that could be closed as a need is lactose-free cheese (there are plenty of vegan 'cheeses' though) - but I don't think I've ever seen that on a clubcard offer.

The fruit and veg offers seem to be genuine, other than the permanent 3 for 2 on overpriced prepacked pre-prepared items. If people choose to buy a tiny 80g pack of green beans for £1.25 instead of 220g for 85p, well that's on them. A 3 for 2 still doesn't make it worth it.

Tesco is the only supermarket within walking distance for my Mum. She's given up driving due to her age, and one of the reasons she bought the apartment she lives in was due to being close to M&S and Tescos. M&S has closed down, leaving her just Tescos. She doesn't have a choice of a dozen supermarkets. It's also really important to her to keep this part of her independence. Not everyone has access to many different supermarkets. I doubt it will be long before someone will need to shop with her, but at the moment she can manage. She also just sucks up the fact she is paying, sometimes substantially, more for items. But when you're elderly and confused, it can be yet one more thing to add to the burden.

I've accepted I will never get my online clubcard working, and refuse to carry an extra card which I would use once a month or so. Even if Tesco could work out how to send me a card. I keep getting a "computer says no" response from customer service!

It's a pain - tomorrow for example I need to pop into tescos for something I can't get elsewhere, but will then go the opposite direction to get the rest of the shopping I need.

@Pipistrellus the Tesco by me has WiFi. Worth a look if there's no reception.

I often use my Clubcard in two separate transactions one after the other.

Agree same price for everyone.

It's not just Tescos though. Co-op and Sainsbury's do the same. Not sure about others.

@VisionsOfSplendour my point is that Tescos are giving a discount to club card customers.

I shop primarily at Morrison and find them cheaper than Tesco and Sainsbury's on the whole. However, Clubcard and nectar pricing may negate that.

I hope you mean the collective 'you' (as in me.) Because I don't shop at Tesco, OR Sainsburys. Both over-priced - and Tesco is the worst for the clubcard shite. I only pop into Tesco occasionally (maybe once a month,) for a bottle of milk, or a loaf of bread, or some chewing gum. Literally don't even need a basket. I have not spent more than £50 in there in 5 years ... Tesco has rude staff (IME.) They are cold and hostile at the checkout, and the dot.com workers knock you flying when they're getting stuff for online shoppers.

It's disgusting isn't it? And as you say, I can't believe people fall for it.

Clubcards use your data, it's been proven by independent bodies that clubcard type schemes are not that beneficial.

Where is the research on this? I'd be interested to view it.

@FreshWinterMorning of course all Tesco staff are rude as well 🙄! It's part of the interview process I'm sure!

What a ridiculous statement, particularly for someone who barely enters the shop.

So what? The data’s about my groceries, it’s hardly intimate and personal. Every shop that has your email address also has your data. Seriously, who cares?

@Behindyouiam There was a discussion on the radio (yesterday or the day before in the morning), it was either LBC or BBC 5live. Essentially the expert said the financial gain was secondary but it was lucrative to these companies to research consumer shopping habits which were worth their weight in gold. I will switch my brain on and try to remember which radio station.

@BIossomtoes
Some people do mind the invasion of privacy. Tesco's and all supermarkets sell much more than groceries.

Dot. Shop there then!

Well I thought that but they felt that the only way to sort it was to rescan everything.

@Moonshine5 was it a phone in discussion?

Of course it's not a ridiculous statement. IME Tesco staff ARE rude and aloof. And yeah I don't go there much anymore - as I said, and this is one of the reasons why! (As well as their manipulative 2-tier clubcard shite!)

It's not that hard to understand ... really! I don't go there much, but I can still say the staff are rude, because IMO they are, and I DID used to go more often!!! (And they were rude then!) I am entitled to post about my own experience, even if you know people who work at Tesco, and what I am saying has hit a raw nerve.

But how easy is it to ensure it is handy. Put the plastic card in your purse. Or put an e version in your phone wallet.

I just can’t see how it’s bullying.

You have a choice to sell your data and get the lower prices, or not.

It’s like saying you don’t want to pay the annual fee for a cash back credit card but are being bullied because you don’t get the cash back. You’re just paying Tesco by giving them additional data. It’s a choice.

Of course it's not a ridiculous statement. IME Tesco staff ARE rude and aloof. And yeah I don't go there much anymore - as I said, and this is one of the reasons why! (As well as their foul manipulative clubcard con!) It's not that hard to understand ... really!

One of the funniest things I've read on MN, Tesco staff are different to other retail staff 🤣🤣🤣🤣🤣

This beats the all cyclists are idiots and all dog owners are unhygienic!