Is this neglect?

[Thanksforreading]

So DD has been attending this nursery for well over a year and we have never had a problem till last night. She is 2 years old.

I picked her up from nursery as usual (Thursday 5.45pm), and run her bath, take off her clothes and get her to sit on her potty. Before she sits on her potty she touches her thigh and says “ouchie” and “help me” so I have a look and I notice a red mark on her inner thigh! (Photo one) I was a bit shocked, but told her it was okay, and decided not to give her a bath but just a quick shower down instead. She then tells me “itchy” she’s got very limited words, so when she tells me itchy I was a bit confused as well, still not too sure what to make of it but I dress her and email nursery about my concerns. (6.30pm)
Husband gets back, and he looks, sends over a very strong email to nursery. By 7.30pm her mark is looking 100% like a burn mark from friction and it’s weeping hard, we just clean it a bit and pop aloe Vera on it, DD is super upset with lots tears and telling us “pain”
We have woken up to (photo 2) this morning to darken area of the weeping area. Nursery has replied this morning with an email saying they will investigate and give them day to get back to us.
No courtesy call nothing not even an apology or sorry to hear that this has happened, just they will investigate. Nursery closes at 6 pm.
I’ve managed to book our DD in with the doctors and they have confirmed with a written document, confirming it is a friction burn. I’ve given them till 530Pm and have tried calling them three times and no one has picked up and the voice message box is also full. I feel like my daughter has been at the hands of neglect now, and it is now a Friday evening, so this will be left till Monday morning at least. Am I being unreasonable or am I just asking for too much? This is a private nursery and we pay £94 a day for childcare.

I wouldn’t assume neglect.

Carpet or rope burns do look much worse (and hurt more) after several hours- the skin breaks and they start to weep

It may not have been particularly painful when she did it.

Thanks for your input! The straps on the Yoyo are padded infront of the groin area and the straps are pretty loose. I also live four mins away from nursery, she also wore tracksuit bottoms into nursery.
I did question whether is was a burn at the beginning because she made a comment saying “itchy” but that was just a confused comment by my DD or a miss use of word. Also, I didn’t add this in my original post, but two of our friends toddlers we know have hand foot and mouth at the moment in a different nursery so there was all sorts going through my mind. Also with any burn as time goes on, the more angrier it looks, and when it started to look angry it was when we decided it looked like a burn to us. (Photos are 13 hours apart as well, so second photo is more darker some scabbing)

I used to be a GP. If a GP has really given an opinion that this is a friction burn, then they are well out of order and would be ripped to shreds in a court if they gave testimony to that effect. That GP is either very inexperienced, very foolish or a bit of both.

How could anyone know that it was a friction burn without knowing that friction was applied? And as everyone has said, it's an extremely odd spot for friction. Not a pressure point at all.

Now obviously I can't say what it is or isn't (I'm neither inexperienced nor foolish as a GP!). But I see a PP has brought up staph infection and I would wonder the same. Impetigo (often caused by staph) can often look like a burn. That's worth considering

Thank you!

Ouch that looks sore. Do they ride trikes? I wonder if caused playing outside. Accidents do happen and if they spotted her crying (not unusual to happen multiple times a day with kids that age) they wouldn’t spot that injury if she’s got leggings etc on. You might not get an explanation, but I can’t see how it could be neglect as such, or a deliberate injury. Not great they didn’t spot it happen, but a room full of kids it’s not always possible to see everything happen and given she wasn’t wearing shorts etc I’d imagine or pointed to the area or told them, then reasonable they might not have noticed.

What on earth kind of comment is this?! Bore off, as a previous poster said. People have to work. 5.45pm is therefore what time a lot of children get picked up!

🙄 What is this pointless (and judgmental I may add) comment doing on this thread?

OP I hope your DD heals quickly and you get a proper response from the nursery.

I looks like she had a full nappy and it was dangling and rubbing on her. Is her bum sore?

I think it was most likely paused by a heavy nappy left on too long. So yes, it would appear to be neglect

If your DD got a burn from her nappy in your care would you say it was neglect and woukd you be happy with a referral the children’s social care- or, would you accept that it was a badly fitting or loose nappy/clothing?
You don’t know how it happened and yes of course it needs to be looked into but I wouldn’t be bandying the word neglect around at this stage

Impetigo?

She’s two, and I never said she had speech development problems. She’s 2 with limited vocabulary, like all 2 year olds learning to speak.
Nursery is normally open till 6-7.30pm so picking her up after work at 5.45pm is normal.

My goodness @Somethingweirdisgoingon that is horrific and does look like it could be what has happened here potentially

goady so and so. What an unpleasant little thing you are.

I went to the doctors about my DD (can’t remember what it was for) but he said that kids sometimes say things are itchy when they’re painful.

Although if I get a cut it something, sometimes it does feel a bit itchy too.

Kid was wearing tracksuit bottoms.....would a nappy 'dangle' that low in trousers?

Also....loose buggy straps can still run as she moved/slid around

I don't think that aloe Vera actually helped op!

Have to also wonder at a gp letter

Is this standard. Who is it addressed to? Did they charge for it?

Frankly, I’m stunned. I want to move to the place where you can get a GP appointment for something like this.

I remember your thread and was reminded of it when I read this.
I am so glad you are taking legal action. It was 💯 the right thing to do. what they allowed to happen to your DD was horrific, I remember the pics. I hope she is better now and that money goes towards something totally awesome for her when she is older.

OP - my yard stick is "could this have happened when I was looking after my child" this fails that test. There is no way that kind of thing would happen to my DD on my watch... or on yours I'm sure.

This is 100% unacceptable and neglect.
I'd be pursuing this HARD and to its fullest extent for two reasons

1. This should have never happened to your child.

1. Left unchecked who knows how bad the next incident like this will be for some other poor child...

Did your gp prescribe anything for the assumed friction burn or advise treatment?

Keep clean and dry and use an Antibiotic cream (Available OTC or in prescription) to prevent infection.

It could be a bacterial infection not a burn so I would go back to the doctor if it doesn’t improve in a couple of days.

I know she is only 2 but have you asked her what happened? Can you openly ask her without influencing her answer

I would say it's friction from having a wet and heavy nappy on for too long. Poor thing it looks really sore, hope it heals quickly. Definitely speak in more detail to nursery.

It was a NHS GP letter. We got sent a pdf copy by our GP, we did not pay or have to pay for it.
It’s to support and confirm what she’s got on her inner thigh by a professional, and so it’s not like we have guessed what she’s got.

The angles of the leg in both photos make it look like it's not the same area of leg at all?

This could be the case, when I took off her nursery nappy when we got home to get her ready for her bath, that nappy was completely fresh.