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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should Shopkeepers Be Permitted To Detain Shoplifters

172 replies

CallumDansTransitVan · 13/09/2023 20:13

https://www.bbc.co.uk/news/uk-england-london-66790189

With regard to the attached video. Is it acceptable for a shopkeeper to either detain potential shoplifters, or stop them leaving with goods they haven't paid for?

The protest on Rye Lane on Tuesday

Peckham: Man interviewed by Met Police after shop restraint

Hundreds gathered at the Peckham store after a video shared online showed a woman being restrained.

https://www.bbc.co.uk/news/uk-england-london-66790189

OP posts:
Sausagenbacon · 15/09/2023 15:43

The shoplifter was hitting him as hard as she could with the shopping basket. Really swinging it. What a horrible woman. I have every sympathy for shopkeepers in this situation instead of theives like her

Hont1986 · 15/09/2023 15:44

Brefugee · 15/09/2023 15:39

that is psycopathic. Don't be daft.
You are supposed to use the minimum required force. That isn't stabbing a shoplifter in the eye. Get some proportion.

Did you read the thread? That is what I am saying, my proposal is that a shopkeeper/homeowner/wallet-carrier should not have to be held to the standard of 'minimum required force'.

The law should allow a victim to fiercely defend themselves and their property however they see fit. They should not have to be subject to PC Plod turning up hours later and deciding what was and wasn't proportionate with the benefit of hindsight.

Fightyouforthatpie · 15/09/2023 15:46

lap90 · 15/09/2023 15:00

It's never been acceptable to detain anyone by the neck/strangulation, hence why police don't do it.

Just as it has been said the lady should have contacted trading standards about the shopkeepers refund policy (i'm sure he'll have them sniffing around soon after seeing a different video of him denying a refund of a defective product to a regular customer)... another member of staff could have called the police.

Although i doubt he'll need to change any refund policy if he's lost favour of the community he relies on to pay his bills.

My guess is the shop will have to close for good now due to the mass intimidation.

BluebellsForest · 15/09/2023 15:48

Dartmoorcheffy · 13/09/2023 20:49

He wasn't in the wrong. If you watch all of the footage she began the physical violence and kept it going too.

Grabbing someone by the throat is extremely dangerous, and absolutely indefensible in this situation

Hont1986 · 15/09/2023 15:51

BluebellsForest · 15/09/2023 15:48

Grabbing someone by the throat is extremely dangerous, and absolutely indefensible in this situation

Beating someone over the head with a basket is a-OK, though?

OneTC · 15/09/2023 15:52

Hont1986 · 15/09/2023 15:44

Did you read the thread? That is what I am saying, my proposal is that a shopkeeper/homeowner/wallet-carrier should not have to be held to the standard of 'minimum required force'.

The law should allow a victim to fiercely defend themselves and their property however they see fit. They should not have to be subject to PC Plod turning up hours later and deciding what was and wasn't proportionate with the benefit of hindsight.

Nah people will take that too far. The law is about right on this I think

debbrianna · 15/09/2023 16:15

Fieldofbrokenpromises · 15/09/2023 14:08

I’d love to hear more about this.

No, you don't! Unless you are a black woman who frequents those shops, it will be a waste of my time on the internet trying to explain or make you understand how those shop owners behave.

Fightyouforthatpie · 15/09/2023 16:21

debbrianna · 15/09/2023 16:15

No, you don't! Unless you are a black woman who frequents those shops, it will be a waste of my time on the internet trying to explain or make you understand how those shop owners behave.

I am trying to get another view is all, but of course you are perfectly entitled not to want to enlighten me and I respect that. You've correctly figured out that I am neither Black nor live anywhere near Peckham so I don't know what "these shops" have done wrong.

Awwlookatmybabyspider · 15/09/2023 16:43

Of course they should. If the Police don't do anything about it what are they supposed to do, let them just take things. Its their livelihood.

CallumDansTransitVan · 15/09/2023 16:44

debbrianna · 15/09/2023 16:15

No, you don't! Unless you are a black woman who frequents those shops, it will be a waste of my time on the internet trying to explain or make you understand how those shop owners behave.

I'd like to hear your take on it too. In my experience, shops that continually give bad service don't last very long. Why would you continue to use them if they are as bad as that?

OP posts:
Sausagenbacon · 15/09/2023 16:45

I would still like to know why shops shouldn't have a no-refund policy. If that's what they want.

Allthegoodnamesarechosen · 15/09/2023 17:11

I believe the customer wanted to exchange items she had bought in error. Very, very few shops will exchange cosmetics or hair products, because there is is the danger they have been tampered with and so cannot be resold. As true in Weybridge as Peckham.

As @debbrianna doesn’t wish to engage about ‘these shops’, I have read that the ‘problem’ is that they are owned and largely staffed by people whose racial origins are of the Indian subcontinent, but sell products specifically tailored to people of African or Afro Caribbean racial origins. This is resented by by the customers, who presumably believe that the shop keepers are making unreasonable profits.

CallumDansTransitVan · 15/09/2023 17:47

Allthegoodnamesarechosen · 15/09/2023 17:11

I believe the customer wanted to exchange items she had bought in error. Very, very few shops will exchange cosmetics or hair products, because there is is the danger they have been tampered with and so cannot be resold. As true in Weybridge as Peckham.

As @debbrianna doesn’t wish to engage about ‘these shops’, I have read that the ‘problem’ is that they are owned and largely staffed by people whose racial origins are of the Indian subcontinent, but sell products specifically tailored to people of African or Afro Caribbean racial origins. This is resented by by the customers, who presumably believe that the shop keepers are making unreasonable profits.

As @debbrianna doesn’t wish to engage about ‘these shops’, I have read that the ‘problem’ is that they are owned and largely staffed by people whose racial origins are of the Indian subcontinent, but sell products specifically tailored to people of African or Afro Caribbean racial origins. This is resented by by the customers, who presumably believe that the shop keepers are making unreasonable profits.

Isn't that racism? 🤔

OP posts:
Sausagenbacon · 15/09/2023 18:06

Yes, that's why we're all circling round it

Puzzledandpissedoff · 15/09/2023 18:07

I don't want to assume what anyone "meant" unless it's something they've said themselves, but admit I'm somewhat uncomfortable about the use of "those shops"

I'll gladly take that back if the PP's visited every one of them, but as it stands it's a bit too close to "those people" for me, and I find generalisations like this better avoided - especially since this incident has kicked off far too much online racist filth about asian shopkeepers,

Brefugee · 16/09/2023 10:04

Hont1986 · 15/09/2023 15:44

Did you read the thread? That is what I am saying, my proposal is that a shopkeeper/homeowner/wallet-carrier should not have to be held to the standard of 'minimum required force'.

The law should allow a victim to fiercely defend themselves and their property however they see fit. They should not have to be subject to PC Plod turning up hours later and deciding what was and wasn't proportionate with the benefit of hindsight.

did you read what i read: that is psycopathic

Thank goodness that isn't allowed.

Brefugee · 16/09/2023 10:07

Hont1986 · 15/09/2023 15:51

Beating someone over the head with a basket is a-OK, though?

literally nobody has said that is ok

Reasonable and proportionate. He is twice the size she is - you're telling me he couldn't have "disarmed" her?

He went for the throat.

If i understand some of the subtext about these shops, there is a certain element of racism involved (towards customers) but I'm not of either community.

standupfordecency · 16/09/2023 10:45

Yes, EVERYBODY ( shopkeepers and the general public ) should begin to detain / eject shoplifters EVERY time a crime is committed.

Stock which is stolen is a retail loss which WE all pay for in the selling prices set by retailers.

Agree that a few staff members can do very little if there are no trained shop security guards - but generally; the number of decent law abiding shoppers outnumber the thieves. It is now all of our problem, not somebody else's problem.

Wherever possible, everyone in a store should draw attention to shoplifters - loudly - and shame them out of the store or physically apprehend them/ prevent them from leaving with the stolen items if possible.

We do not steal in this country. It is against the law AND socially unacceptable. If that's not the case, then let's change the law to make stealing OK!

It can't be left up to the police to set the standards of decency in society - it is up to ALL OF US. Are we only decent people because the police make sure we are? Are people really so scummy and disgusting that the only reason they don't steal is the worry of being caught?

Cannot believe that we as a country are normalising shoplifting and theft. Stealing is a crime. It is against the law we all vote for.

Criminals will always steal but we can't dilute the law or excuse poor standards of behaviour in society in the hopes that lowering the bar means they will steal less or behave better. It is not how we want to live or raise our children.

You would think all this goes without saying - but to weaponise/ excuse a criminal for socio-political reasons in the Peckham example is just another example of what the majority of good, decent people will not stay silent about for very much longer. Sad to think, but I genuinely believe that more people are going to stand up for themselves and defend their properties and businesses.

Brefugee · 16/09/2023 11:02

It is very simple: grabbing people around the throat for suspected shoplifting is disproportionate and not to be waved away with 'but stealing'

Iwasafool · 16/09/2023 11:04

Brefugee · 16/09/2023 11:02

It is very simple: grabbing people around the throat for suspected shoplifting is disproportionate and not to be waved away with 'but stealing'

He didn't grab her round the throat for shoplifting, he grabbed her round the throat as she was beating him round the head.

Throwncrumbs · 16/09/2023 11:11

Anewnamea · 13/09/2023 20:22

“I don't know when my hand goes around her neck. I was keeping her neutralised. I did not hit her.”

What a pity, his hand magically wrapped around her neck. Because of things like this, no shopkeepers shouldn’t be allowed to detain because there will always be people who go too far.

And certain demographics will be treated worse than others. I had a mate who worked in primark in a predominantly White populated city. she said she’d never seen the security guard use force on any white female shoplifter, so it made her gasp when she saw him slam a young Black girl against the ground.

Also add to the fact that false claims are rife, against POC due to racial profiling. I was randomly accused of shoplifting in accessorise on my way to work once . I made a formal complaint and was offered a daft gift voucher and apology but I’d have been even more furious if I’d had been detained until police came.

And trust me, re. The Peckham incident those black hair shops are making significant money most of the time and this Neanderthal choked a woman over £24 worth of products. But he doesn’t know how his hand appeared on her neck. Weird isn’t it! This is not the Wild West we can’t have shop staff turning into self appointed police.

Edited

£24 of products only once a day is a lot, I imagine it’s much more. Times that by day and weeks and a year works out a lot. Why should someone work hard and jyst
let people steal from them. Surely don’t steal then this wouldn’t have happened. He’s not white either, so the profiling isn’t applicable in this instant!

CallumDansTransitVan · 16/09/2023 12:56

Brefugee · 16/09/2023 10:07

literally nobody has said that is ok

Reasonable and proportionate. He is twice the size she is - you're telling me he couldn't have "disarmed" her?

He went for the throat.

If i understand some of the subtext about these shops, there is a certain element of racism involved (towards customers) but I'm not of either community.

In the bits & pieces I've seen on the news etc, The racism seems to be aimed at the shopkeepers from some in the Black community.

One of the news interviews I watched had a black woman condemning and claiming racism as she felt watched for potential shoplifting. You then read that the vast majority of the shop customers were from the Black community, it stands to reason that the likeliest shoplifters will come from that demographic.

Standupfordecency
I'm with you. I suspect the lack of policing or court punishment for what they seem to consider minor crimes, is going to end with an increase of vigilante type punishments. That is a terrifying thought.

OP posts:
LindorDoubleChoc · 16/09/2023 16:44

I've seen an update on the shop on IG. There were crowds of protestors outside sellotaping signs onto the shutters.

The comments underneath were 90% along the lines of "we need these Asian-owned shops to go, start shopping at Black-owned shops". I never knew it was such an issue! But very ugly.

Fieldofbrokenpromises · 16/09/2023 17:03

it like Uganda never happened.

Sausagenbacon · 16/09/2023 17:47

Puts a fresh light on Black Lives Matter doesn't it?

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