I’ll start by saying I’m in total agreement with the neglectful care and bad attitude of some NHS staff. In my experience London maternity wards are rushed off their feet with quite a range of mothers or pregnancies with complications. The government have left us high and dry from a safe staffing perspective. I’ve been told that the levels are safe… eight mums and eight babies to one Midwife postnatally. If one midwife is off sick or is taken to another ward… that number increases.
Add in breaks (if you’re lucky) you might also be documenting or eating your food by the computer. We’ve got computers on wheels now too so we have to bring them into the staff room on our break, if we are behind. Patients, partners, in laws constantly asking us for updates on everything from discharge, medication, pain, breastfeeding, food, parking, visiting times, why their family can’t have food drinks and their own beds… as you can imagine from the minute you step onto the ward you blink and 12 hours has gone by.
The hospital management want to strip us of everything, no funding, no staff, no cover, no supplies, broken medical equipment, not enough food for patients, it’s taken a toll on every department. The more we complain the more gaslighting that takes place. We’re all drowning and the money is wasted on things we don’t need and not enough for things we do. We can’t just buy it off Amazon it all needs to be approved from higher up. A lot of stuff is being removed as they don’t want to provide it anymore so we are just left struggling and being blamed for lack of resources to care for patients. Staff are hired and are lazy and they know they can get away with it, so the more conscientious staff are lumbered with the hard graft.
If you are a good midwife with a good caring heart, you will struggle mentally because you cannot physically give every patient good care, this weighs on our conscience. I’ve known staff band 2 and band 9 who stay behind after their shift, a lot of it is documentation needs updating. You have to prioritise who needs what more. If you are a midwife with a bad attitude, you will not do your best. All of your patients will have a negative experience. For those who’ve had bad experiences I’m betting either your midwife was rushed off their feet OR you were unlucky enough to get stuck with a midwife who’s got a bad attitude or is lazy. Most of the time the midwife just has to juggle the care he or she gives.
It doesn’t matter how much we complain our head of midwifery or CEO can’t do anything about it. To a certain extent if they admit they are struggling they could be shut down, so all senior managers cover it up as it would end their career potentially if their department was closed or rated unsafe by CQC. The government need us all to write in to our MPs and be totally honest about our experience as staff and patients. Can I ask how many of you have actually made a written complaint about the care you received? If not, how do you expect anything to change? The staff try and no one listens to us. It’s all on you guys to keep complaining so that someone will help us. You can go directly to your MP, CQC and PALS, hospital CEO and even news. It will not last much longer like this until people die.
Midwives are struggling and no one cares, like a poster said previously managers they’re all hiding in their office. They tell us to escalate if we are struggling then they gaslight us and make us feel incompetent when we can’t cope. Horrible poisonous place to work thankfully I will be leaving soon. Bullying is rife too, if you try and speak up you will be gaslighted. The bully always wins and most of them have been employed for 25 years in the NHS. It’s very difficult to sack someone so they move them to a different department if you’re lucky, otherwise you’ll be stuck trying to work with them.
I’m going to be writing to my MP when I get a chance too, I hope some of you will too. As an NHS worker I’m so angry and upset reading your experiences today. I always try my best to help mums before, during and after their birth, I wish I had more time to spend. All I can say at the end of my shift is I tried my best with the resources I had. Although it doesn’t stop it from hurting or stop us from feeling guilty 🥲 xx