Well, you don't seem to contradict me. You say it's down to resources that you can't respond to everything, okay... same difference.
It's the deception that got me. Had my bike nicked from outside the station, someone saw it stolen and they took it on the train. I phoned it in on 101 to vent, expecting nothing. I was pleasantly surprised! The guy on the line wanted the make of the bike, the colour, a witness statement from the person who saw it nicked, and their details, the time the train left the station and the destination on the front - all like they were going to arrange a SWAT team to descend on it somewhere between Leatherhead and Dorking! Finally, he pointed out that the station was covered by CCTV so it would have been captured!
Being paranoid, I did slightly notice a change in tone when I gave my name but then I am the guy who phoned in that Surrey care homes kill off the elderly via dehydration and the police don't shop their mates at the Council....
Anyway, the result was nothing. They said they'd forward it to the Transport Police or something, got a letter saying I"d phoned it in too late for them to act on the CCTV footage - er, I'd called it in 5 mins after the theft - so that was that.
It was the same with the guy who owns the local bike shop, he knew who'd nicked the bikes and got them back, just local kids, but the police didn't bother to have a warning chat with them.
I expected nothing and was still disappointed. But this is the story across the UK your read this stuff all the time, where folk have to 'turn detective' to get a result on a case.