Sports club keeps using my address

[TeddySunflowers]

Help! There's a sport club near my house, they have a building in an field nearby and I guess my house is the closest to it.

They keep using my address for all their deliveries and pick ups to the point now where I'm getting delivery people knocking on my door every morning sometimes twice a day and it's becoming really invasive and stressful because it's constantly disturbing my day, quite often they come early and wake me up, or hammer on the door while I'm in a meeting, and when I explain that I'm not the sports club and they've used my address without my permission, they argue with me as if I'm wrong! Then insist on showing me the order with my address on it as if that'll somehow convince me I'm not standing in my own home. It never used to be this bad and I used to try and be helpful when I first moved in but after accepting a parcel for them they turned up and we're immensely rude and I decided screw that I've just done them a favour for no reason. So I don't accept parcels, I don't even redirect the drivers any more in hope that it would deter the club from using my address but they still do it.

I know it's not the fault of the delivery person but I am slowly losing my patience with it. We've told the club to stop I've also contacted the delivery company to tell them to stop but it makes no difference. I don't know what else to do 😫 hellpp!

But then OP would be out of pocket by ££££.

It's frustrating isn't it! When I went to parents evening I realised my daughters surname was wrong on all her schoolbooks for the same reason!

The other thing you need to check and you can change this, is have they registered your address on Google maps as being theirs? I only know this because the bastard builders working on the new estate behind us, hijacked the post code for our road and moved it to their building plot on Google to make their deliveries easier. First I knew about it was when someone tried to deliver my new sofa to their building plot, got confused and called me.

If they have, here’s how to correct it with Google https://support.google.com/maps/answer/3094088?hl=en-GB

I would lock them in my garage and charge for storage. Only allow collection at 9pm to 9.05pm on a Monday evening.

@Anyport 😀😀😀

@prh47bridge Just mapping addresses, no other data would be fine. No plan to make publicly available but inform management decisions.

For example TU claiming all employees live too far away to attend the office two days a week. A map of postcodes could show 80% of staff live within a 30 minute commute. No need to identify individuals.

An employer has 5 locations and wants to shut one. A map of postcodes could show which office has the highest % of staff who could reasonably commute to another office. Minimising redundancies.

Also 😅😅😅

I'd actually report them to trading standards, for using your address on their website and for deliveries.

That sounds fine to me.

@prh47bridge thanks

i think this could be identity theft and fraud. Contact police. Contact the sport governing body to make sure they are not using your address with them. Contact anyone else you think they could have used your address with (utilities? Local council, the companies these parcels are coming from). Tell them you are a victim of fraud and you need to check your address isn’t being used fraudulently with them. OR get a solicitor and tell them you’ll take Legal action in 14 days if your address isn’t removed from EVERY company they use and ALL their correspondence

I would get some legal advice here, and contact the club again to advise you will be taking legal action if this doesn't stop. Continue to not accept parcels. Can you see whether it's a delivery van from one of your windows? If you can I would just stop answering the door to them and avoid any arguing about it.
The problem is Amazon drivers who just leave the parcels and drive off. I would also put the sign up, perhaps that will put them off? It's absolutely mad that your address is on their website.

I wouldn't take in parcels and do anything to annoy them with them as legally I don't know where you would stand once you have accepted the parcel. Definitely legal advice.

I assume it's a gated club so that's why they're using your address?

If so, I'd accept the parcels then bung them over the gate/wall using a cricket bat for extra distance. Extra points if you can land them in the bushes or smack dab in the middle of the drive.

A trebuchet would also work nicely. 😉

I really feel your pain, a house in the road the we back onto built a house at the end of their garden during lockdown. They accessed the building site via a access way(owned by another neighbour but they had an easement over) near my house.

Almost every delivery came to my door, now they have an address it is the B to my house number. But all through the height of the pandemic and me trying to get my children to do their school work we had delivery after delivery.

And when the deliveries were off loaded the road was blocked, sometimes for hours.

I complained to every delivery driver, to the foreman of the site, said not my delivery, but it continued until the building was completed.

I hope you get it sorted.

Order a load of pizzas and taxis to their address 😂

But really what a nightmare, the entitlement of them is astounding, like you've nothing better to do than be their unpaid mail room lady.

That’s insane!

This is a sentence I really don't see often enough 😁

Have you tried opening all the boxes, ebaying the contents and binning all their mail? I’d start there and see if they get in contact with you… to see where all their stuff has gone.

Despite all the amusing suggestions, the practical solution has already been outlined.

Notice on the gate/door saying this is not Xx sports club, we will not accept deliveries for them. Add What3Words address of the actual clubhouse to the notice.

If any delivery driver knocks, tell them you refuse the delivery, they should return it to sender. If any deliveries are left without knocking, put them outside your gate.

Write to the club, telling them you are not accepting deliveries for them and will not accept any responsibility for anything of theirs left while you are out. Tell them that any deliveries left without knocking will be left outside your gate. Demand they remove your address from their website immediately.

They have one week to rectify before you contact the local paper.

That works if the OP doesn’t mind a criminal record. As many people have said already she can’t keep the packages. If she takes them in, she is legally required to pass them to the owners. She doesn’t have to make it convenient for them but she does have to hand them over.

I can completely understand your frustration OP. It’s not quite the same thing because we didn’t have the parcel deliveries to cope with, thank God, but many years ago in our first house, we started to get random calls with fax tones - that’s how long ago it was - that were clearly not for us.

It gradually became apparent that a big company that dealt with many, many other companies had printed our phone number instead of their fax number in a directory that went out to literally hundreds of firms. There wasn’t really any way of putting this right even though they corrected the brochure (eventually…they weren’t in any hurry even so) because so many of the old copies were out there. But the feeling of rage and helplessness when we first saw our number in that wretched directory was off the scale.

We were absolutely determined not to change our number because it wasn’t our fault. But in the end we just had to <still bitter>

Throw all the parcels over the fence onto their land. That way you have returned the parcel, even if it ends up a bit damaged/damp/lost/nicked.

I think I would send a more formal letter to them and tell them that they are breaching GDPR. They hold information relating to you (eg your address), and they are also giving your address out without your consent. Tell them that you have previously contacted them to make them aware that they did not have your consent to use/give out your address and that if the Practice does not cease immediately you will be forced to make a complaint ICO and will be asking them to investigate and fine them for holding and using your data (aka your address) without your consent and for importantly refusing to cease using it on request.

Whether it is enough to actual get it investigated or not but the threat of an investigation or fine may be enough to stop them