Sports club keeps using my address

[TeddySunflowers]

Help! There's a sport club near my house, they have a building in an field nearby and I guess my house is the closest to it.

They keep using my address for all their deliveries and pick ups to the point now where I'm getting delivery people knocking on my door every morning sometimes twice a day and it's becoming really invasive and stressful because it's constantly disturbing my day, quite often they come early and wake me up, or hammer on the door while I'm in a meeting, and when I explain that I'm not the sports club and they've used my address without my permission, they argue with me as if I'm wrong! Then insist on showing me the order with my address on it as if that'll somehow convince me I'm not standing in my own home. It never used to be this bad and I used to try and be helpful when I first moved in but after accepting a parcel for them they turned up and we're immensely rude and I decided screw that I've just done them a favour for no reason. So I don't accept parcels, I don't even redirect the drivers any more in hope that it would deter the club from using my address but they still do it.

I know it's not the fault of the delivery person but I am slowly losing my patience with it. We've told the club to stop I've also contacted the delivery company to tell them to stop but it makes no difference. I don't know what else to do 😫 hellpp!

Ah just seen that they have your address on their website!
You can report them to the police for doing this - the best way is the Action Fraud website:

www.actionfraud.police.uk

Keep the stuff, say you haven’t got it, say you will check with your husband, make it as difficult as possible for them to collect their stuff. After all your address is given out as the delivery address , and on the website, so it’s not as if it’s stealing is it!

Can you post on their Facebook page? I'd be tempted with something along the lines of ' if a club I was a member of was so incompetent that they can't be accurate with their own address, I'd be extremely concerned that they're equally as incompetent with issues such as the finances. I certainly wouldn't be giving them my money '

That's bonkers!!

Seeing as you are doing doing all of this work for them and they seem to have no intention of stopping, compose a comprehensive Fee Schedule and send it to them eg Accept delivery of parcel £45; Storage of parcel for up to 1 week £60, up to 2 weeks £100; administration of correspondence per item £35 etc etc, add as many variations as you like. Add that if parcels are not collected after 2 weeks you will consider them to be unwanted and you will dispose of them (sell on ebay). Continued use of your address on their website £250 per month. This should focus their attention and has worked for me on several occasions. Find out who's in charge of the club and send this to them by recorded delivery. Then start logging your charges and be prepared to send them invoices and if they don't pay, threaten Small Claims Court. Play them at their own game and win! Good luck OP x

You can also report the incorrect pin to Google. Someone did this on my address and I reported it and got it removed.

WRONG. Credit reports are attached to people, not addresses.

Don't tell them it's not for you, just 'refuse the delivery' then they send it back. Keep doing it until they get the message.

Would your local MP get involved in this sort of thing, since it's a community issue potentially? Could be an avenue.

What if the sports place decides to stop paying bills? The suppliers or bailiffs have your address! I would be fkin livid.

Look on companies house to see where they have their business registered.

Personally I'd keep all the parcels and sale them as a job lot online....😡

This is one of the few scenarios in life where I would consider contacting the local press and doing one of those disgruntled local resident pieces. Delivery drivers being rude to me about other people’s deliveries is one of my pet peeves.

What body is the club registered with - is it a charity or registered with a sports governing body? I would imagine they are registered with someone - I would complain to them. They should sort it out.

Really glad you have reported this to Action Fraud, @TeddySunflowers Please let us know what happens

This would drive me mad. I'd consider engaging a solicitor to write a "cease and desist" letter as well as tackling it through Action Fraud.

On the basis of your last update I'd post a message on your local FB group:

"Does anyone have any contact details for Sports Club please? I've been wondering why so many parcels have been turning up at my door, but I realise they're using the wrong address and my own address is even listed on their website.

I've tried to get in touch with them, but I'm having no luck getting anything changed, and I really need to stop the deliveries to my house - it's really disruptive."

I’d accept each and every delivery, sit back and wait. When they contact you to collect it’d be a fortnight hence at an inconvenient window of time, and the stuff would’ve been stored outside in the elements in the meantime. You’re not giving them much incentive to change at the mo, in my opinion.

Or start accepting parcels, lock them away and tell them that there will a £50 fee per parcel, per day for any that arrive from now on!

As per a PP - refuse the deliveries. They’ll get sent back to the originating companies then rather than being out for redelivery.

When the delivery driver turns up, look at the address and tell them you are refusing it (you don’t have to give a reason). I bet the sports club will soon get bored.

This is absolutely mental. The nerve of them! Hope you get it sorted OP!

Find out what their ‘What3Words’ is and stick a note in your door telling delivery drivers to take the parcels there. If they still knock then refuse delivery. If they still leave the parcels at your address just completely ignore unless they are blocking your access.

I think what they are doing is wrong but is it possible that they don't have an address that is registered on the database that delivery companies use, and are using yours as the nearest alternative? I've previously been in exactly the same position with a pizza company that wouldn't deliver to a church as we didn't appear on their system (the fact it was a massive church in a street of bungalows and fairly hard to miss didn't seem to make any difference).

Not sure if it’s been mentioned..
How are the parcels then given to the sports club?
Does someone come and collect them from you?