Sports club keeps using my address

[TeddySunflowers]

Help! There's a sport club near my house, they have a building in an field nearby and I guess my house is the closest to it.

They keep using my address for all their deliveries and pick ups to the point now where I'm getting delivery people knocking on my door every morning sometimes twice a day and it's becoming really invasive and stressful because it's constantly disturbing my day, quite often they come early and wake me up, or hammer on the door while I'm in a meeting, and when I explain that I'm not the sports club and they've used my address without my permission, they argue with me as if I'm wrong! Then insist on showing me the order with my address on it as if that'll somehow convince me I'm not standing in my own home. It never used to be this bad and I used to try and be helpful when I first moved in but after accepting a parcel for them they turned up and we're immensely rude and I decided screw that I've just done them a favour for no reason. So I don't accept parcels, I don't even redirect the drivers any more in hope that it would deter the club from using my address but they still do it.

I know it's not the fault of the delivery person but I am slowly losing my patience with it. We've told the club to stop I've also contacted the delivery company to tell them to stop but it makes no difference. I don't know what else to do 😫 hellpp!

Do they use your address because there's more likely to be someone in to sign for/accept a parcel (not that it makes it right??)

Does the "why" matter? OP doesn't want it. "No" is a complete sentence.

Not rtft so sorry if this is a repeat but re the use of your address...

https://www.gov.uk/guidance/report-a-company-using-your-personal-details-without-your-permission

If the OP agrees to take in a package for someone that is probably the case.

If a delivery firm just leaves it on her doorstep, not so much. I can't see why you should be inconvenienced and you should just be able to throw them in the bin. Selling them for personal gain is probably a step too far.

There are rules about unsolicited deliveries in consumer protection legislation, but they are aimed at stopping traders just sending you stuff you don't want, so it won't help here. It is well explained here: Unsolicited goods your rights - The Complaining Cow - Consumer Complaints, Consumer and Money Expert

Although an address is personal data, this doesn't feel like a breach of the GDPR to me. However, I am not sure what it is a breach of. It might be a form of trespass. Maybe the current consumer bill needs an amendment to cover this situation, although it's not really consumer law, it's more to do with property rights.

Take all the parcels in. Say you'll happily give them their stuff when they change the details on their website to the correct address. It's probably not particularly legal but it would be cheaper and more convenient for them to change their website than to instruct a lawyer.

I know that this is a bit of a stretch but could you write to the club and tell them that you consider them sending you parcels that you do not want and did not order on a regular basis along with delivery people entering stepping on to your property without your consent as form of harassment given that you previously asked them to stop and they have not and report to the Police.

Or if you have a local radio station that does a phone- in for people and concerns you could threated to go on that.

If it's anything like the last one I had from DPD then that won't be a problem!

FFS @haXXor, I just can't understand why someone would this, I'm just curious

😂😂

How about having some fun and accepting all parcels for a few days. When Mr Entitled rocks up to collect, whisper that you can't say much, but Action Fraud thinks an organised crime syndicate has infiltrated the Club, in order to use its good name, and your address, as a money-laundering front. All deliveries are now being intercepted as potential evidence.

Wave him off with fervent wishes that Club members don't get wind of this on social media and start leaving in droves, then watch how quickly they disassociate themselves from your address and buy themselves a parcel safe...

Isn't that the truth!

We look for every opportunity to get ours out of mothballs but there just isn't much call for them these days, more's the pity😆

🤣

Take them in. Put them in a back room. When they turn up, say that you're in the middle of cooking/a shower/a meeting/a phone call, it's not convenient and they need to come back later. And keep doing that. You're not keeping them, you're just giving them back when convenient to you.

Or take the parcel, then email the club to say that you are leaving it outside on the pavement for collection now and they should come and get it at the earliest opportunity.

Or take the parcel, then email the club to say that you are leaving it outside on the pavement for collection now and they should come and get it at the earliest opportunity.

Send the email at 2am on a rainy night

A local big taxi firm did that many years ago - they printed everything up with the phone number that belonged to some young lad. They solved the problem by buying the phone number.

This is a slightly bigger issue than just the delivery companies having the wrong address. They are just using the address given to them by the sellers of the goods.

Where are the invoices going? What happens if the club decides not to pay the invoices? The suppliers will chase for payment, and statements and final demands will go to the OP's address. This is entirely possible if the seller insists that the goods were delivered and the club insists they haven't received them.

@TeddySunflowers Do any of these boxes have any other identifying information on them, such as the name of the sender?

A local takeaway once had all their new menus misprinted with our phone number on them (the last two digits swapped) by mistake. That was fun for a while.

Our old number was one digit different from the local hospital outpatients. We used to get all sorts of messages on our answerphone, some quite pitiful. I sometimes would phone back if a number was left to alert people they'd not actually cancelled their appointment etc, but it was a real pain till we moved house. It's really astonishing how many people didn't twig they'd phoned a private number, but then I suppose if you're unwell you don't focus.

I see some posters have raised the Land Registry to claim that using OP's address is somehow a breach of GDPR. One could use the same logic to argue that using the name of a company is a breach of GDPR, particularly if the company only has one director. After all, one can go to the Companies House website and find out the names of the directors. This is, of course, ridiculous.

The fact someone is registered at the Land Registry as the owner of a property does not mean they live there. Even if they do, it does not mean they are the only person living there. So no, an address on its own with no context is not personal data about an identifiable living individual.

All the sports club is doing by having this address on its website is showing that the address exists, something which can easily be established from many sources. Yes, someone might choose to take a look at the Land Registry, but they could do that when they find the address on Zoopla, or in a website's address lookup. Zoopla are not breaching GDPR by having your address with brief details of your house and a valuation. Websites that will look up an address from a postcode are not breaching GDPR.

Simply don't accept them!

I'd be half tempted to set up a highly dodgy-looking business that comes up online when people search for the club, and invest in some half-decent SEO. Anybody Googling 'Anytown Polo Club' will see 'Anytown Bawdy-House Den of Iniquity & Kink Parlour c/o Anytown Cricket Club House, Acacia Avenue, Anytown'.

If they complain about you using their address without asking for something that has no connection to them at all, well...!

A local big taxi firm did that many years ago - they printed everything up with the phone number that belonged to some young lad. They solved the problem by buying the phone number.

I hope that lad rinsed them for a large wedge for his trouble!

Does anybody else remember a thread from some time ago about the house with the massive permanently locked gates, who never answered the bell when a delivery arrived, and they just expected one of the 'lowly' neighbours to take in all their parcels for them - but then they never collected them or provided any way for the neighbours to get them to them? I can't remember if that was ever resolved.

https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/personal-information-what-is-it/what-is-personal-data/what-are-identifiers-and-related-factors/#pd2

A street address is location data.

The club is storing that data, which id personal data about the OP, on its website and giving it to other organisations without a valid business reason. That's what constitutes the breach.

Zoopla and Companies House all have valid business reasons for storing that personal data.

A solicitors letter. Outlining that your address is not a storage facility for said parcels.

Revisiting thread.

How will she explain away the delivery confirmation photographs?

Theft. Some scrote keeps stealing parcels left on your doorstep, isn't it awful, if only there was a way to prevent that...

I particularly like the idea of invoicing them for the service. £150 paid up front per parcel after 7 days notice (nice letter to the club telling them of your new service) should suffice.

How long have you been telling them to return parcels to sender for now?