Is my friend being unfair for wanting her Ukrainian guests to leave

[Cucucucu]

I hope I can give as much info as possible .
My friend had 2 sets of Ukrainian guests in her home , the first ones where 2 girls early 20s friends , they left after 4 months having found a 3 rd friend to rent an apartment, had jobs and studied and no issues at all .
She then decided to host a mum and daughter , but turns out it was a mother , daughter and son . Mum in her 30s , daughter 12, son 15 . She had told them from the start it was a short stay of 6 months as they are staying in a apartment attached to her home that she normally rents as a holiday home in the summer . The 6 months have come and gone and they refuse to go .
None of them is working or going to school , oldest has since turned 16 . They claim universal credit and she found out PIP they claim pip ( found out as the mum wanted to install a electric car charger as she is expecting a motability vehicle ) .
The mum and son smoke , she has asked them multiple times to not smoke inside . Twice she left the girl and son alone for days as she went back to Ukraine , first for dental implants , second for skin treatment ( she is unsure of what it was ) . They all went back to see the grandparents this week .
Unknown to her they adopted a kitten so when they went they asked her to feed the cat . She called me last night distressed , she went in the apartment and it’s a mess , the kitten peed everywhere , it stinks of cat pee , they clearly smoked in the house . They haven’t cleaned for ages and there are 3 kitchen cupboard doors broken , toilet seat broken , what looks like punches on the walls .
She is beyond stressed , this apartment was fully redone 20 months ago , new plaster , bathroom and kitchen .
She wants them out now , but last time she told them to leave the mum and son kept saying things as “ what will your neighbors think , throwing out refugees on the street “.
We are in a small Scottish village , everyone welcomed refugees with open arms so she is scared people will think she being unfair . I’ve told her nobody will think that .
My friend is a widow with 2 kids , that apartment renting in the summer in income to help her pay her bills , she probably lost all income for this summer as even if they leave it will need go be fixed .
Is she being unfair for wanting them out ?

Of course she’s not being unfair and if the neighbours don’t like it they can take them. If they aren’t respecting her rules and her property she needs to get them out.

Reverse and you're, in fact, the 'friend'?
Of course she's not being unreasonable to want them out!

My grandad was Ukrainian. I am so impressed by anyone opening their homes to refugees. These guests have not been good guests. It is entirely reasonable for your friend to be unhappy. Can she speak to the local Council- I think that's who has organised these arrangements.

Omg, she must get them out , how awful for your friend

The council will rehouse them and your friend should contact the H4U person at her council. Of course they must go and your friend must not feel guilty. I hope it won’t cost her too much to put the apartment right. I have read many of these horror stories unfortunately.

She needs to photograph the state of the apartment so she has come back if anyone tries to badmouth her locally. And of course she should kick them out. I’m not sure why you need to ask?!

Presumably there’s a contact at the council who manages the scheme who she can approach for advice on the process. It seems very black and white from where I’m sitting, not sure why there’s any question about it!

I am I want her to see that people will not think she is doing something wrong . That’s all . I’m also wondering if she can send her guests to the local council or if there is any specific help .

I would take some photos of the place then if anyone dared to criticise I’d show them - she should 100% evict , this behaviour paints immigrants in such a bad light

She had such a good experience with her first guests , the girls still keep in touch and she is so proud of them . I don’t think she realised how bad it could go .

Photos and kick them out immediately. None of this please leave. Call the council and say they are out because of the damage with evidence.

This. Get them out, they sound like a bunch of wasters

Document the damage and get advise asap on rehousing them. I wouldnt let them back in apart from supervised to get their stuff and Id also get a quote to put right any damage done, including repainting if needed to get out the smell and make sure they know how much theyve cost her, on top of missed rental income. They probably wont care, but still

Your poor friend, that's so disrespectful of them and then they throw in emotional blackmail
Agree with taking photos
I'd probably give them notice now and book a locksmith for a months time

Why should she care what other people think? She must evict them, repair the damage and resume her holiday let business. She should also remember that no good deed goes unpunished.

Why on Earth are you on this forum? People often use it to ask for help and support. What a strange, unhelpful and unfriendly reply.

We are in a small Scottish village , everyone welcomed refugees with open arms so she is scared people will think she being unfair

Wonderful. Then all those generous villagers can draw straws as to who wants to house them next.

Yes take photographs, get the kitten rehomed and seek legal advice to see if she can change the locks to stop them returning.

Of course they need to leave, who wouldn't understand that. Asap

Yep, chuck em out. Seems to me, they know exactly how to get what they want. They've treated their host and her property abysmally. I wouldn't worry at all about turfing them out; just the kitten.

This. But definitely have a list of places they can go ready.

The grandparents 😉

Obviously they need to go.

A good way of getting rid of the smell of cigarette smells is to leave open bowls of white vinegar about - I discovered that trick online after my dad died, worked brilliantly.
Not sure about the cat pee - poor little thing, must have been scared on his own.

Thank you all , she is unsure if she can just change the locks , she doesn’t want to touch their belongings much , the kitten was taken to my friends home , she thinks it’s about 6 months old , male so probably spraying . She has messaged the mum to say she is taking the kitten to be neutered and she is cleaning the house as there is cat pee all over and asking them to find somewhere else to stay . The mum read the message but hasn’t replied . This was just 10 minutes ago so I will post an update if they reply. In the 15 years I’ve known her this is the first time I’ve seen her this upset , she lost her husband 2 years ago , the reason why she took in a family was because the mum was in the same situation .

I would say she needs to urgently contact the social work team and relay all of this to them.