Is my friend being unfair for wanting her Ukrainian guests to leave

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I hope I can give as much info as possible .
My friend had 2 sets of Ukrainian guests in her home , the first ones where 2 girls early 20s friends , they left after 4 months having found a 3 rd friend to rent an apartment, had jobs and studied and no issues at all .
She then decided to host a mum and daughter , but turns out it was a mother , daughter and son . Mum in her 30s , daughter 12, son 15 . She had told them from the start it was a short stay of 6 months as they are staying in a apartment attached to her home that she normally rents as a holiday home in the summer . The 6 months have come and gone and they refuse to go .
None of them is working or going to school , oldest has since turned 16 . They claim universal credit and she found out PIP they claim pip ( found out as the mum wanted to install a electric car charger as she is expecting a motability vehicle ) .
The mum and son smoke , she has asked them multiple times to not smoke inside . Twice she left the girl and son alone for days as she went back to Ukraine , first for dental implants , second for skin treatment ( she is unsure of what it was ) . They all went back to see the grandparents this week .
Unknown to her they adopted a kitten so when they went they asked her to feed the cat . She called me last night distressed , she went in the apartment and it’s a mess , the kitten peed everywhere , it stinks of cat pee , they clearly smoked in the house . They haven’t cleaned for ages and there are 3 kitchen cupboard doors broken , toilet seat broken , what looks like punches on the walls .
She is beyond stressed , this apartment was fully redone 20 months ago , new plaster , bathroom and kitchen .
She wants them out now , but last time she told them to leave the mum and son kept saying things as “ what will your neighbors think , throwing out refugees on the street “.
We are in a small Scottish village , everyone welcomed refugees with open arms so she is scared people will think she being unfair . I’ve told her nobody will think that .
My friend is a widow with 2 kids , that apartment renting in the summer in income to help her pay her bills , she probably lost all income for this summer as even if they leave it will need go be fixed .
Is she being unfair for wanting them out ?

Needs to tell them, not ask.

I sincerely hope that the arrangements for relocating these people are not the same as for a private landlord (as it takes approximately 6 months), I don't think they will be. However please ensure your friend gets advice on the right process to follow otherwise they might be able to get back in & then they might do even more damage

Having had experience of small Scottish villages people will gossip regardless. I very much doubt she'll get pilloried the way she thinks.

Someone else suggested taking pictures of the debris - definitely and if needs be use them!

I would change the locks and tell that she will let them in to collect their belongings when they return. I would have a couple of friends there for support. They need to leave now . They are abusing her

Fuck that. I would of boxed their shit up and changed the locks when they went away.
Fuck what they anyone thinks.

I would change the locks and give them a pick up point to collect their belongings. Preferably the house of a burly male friend. The mother is obviously a total chancer, bringing her children up to be the same as her. Their awful behaviour is also unfair on genuine Ukranian refugees.

Tell her to get a locksmith out this afternoon and change the locks. They then have a hour to get down to the council.

That's really helpful 🙄

Agree with all this

Take the word Ukrainian out of your title and what answer would you give?

And they’re no longer guests, but standard renters.

I actually think the opposite, that if it’s a small community who all know your friend then I would get them to rally around her for support. It’s not about the tenants being refugees but them being completely disrespectful of your friend’s kindness. Obviously the previous girls who stayed have kept in touch and it worked out well as they were decent people.
I can imagine she could find community support in getting the place back up to standard in time to rent it out for income this summer, which she may not be able to do alone.

She needs the contact the agency and tell them they need to go asap. They were told the dates she needed the accomodation back for and they are abusing this

There are Facebook groups for hosts that can support and advise. eg:

Those judgey locals won't be repairing her home will they? They can have the guests instead..

They aren’t tenants they are guests and when things break down it can be over right away. Make them homeless and the council will step in.

I would change the locks. Allow them to collect their stuff but have other people there for support. Piss takers.

Your friend should seek legal advice. It is not necessarily straightforward to boot out poor tenants, however badly they may have behaved.

The fact that they are Ukrainian is irrelevant. They are nightmare tenants who are breaking house rules by having pets and smoking.

Off they fuck.

So they got a home for free and trashed it? The mother goes back to Ukraine for cosmetic surgery? Bloody hell.

Is there some kind of rental contract? If not tell your friend to clear out their things, change the locks and notify whatever programme she signed up to that she is no longer housing them (with pictures and an explanation), their belongings need to be collected and they will not be able to access the property when they get back from their little jaunt back to the Ukraine.

Also make it clear to the Mum that the agreement to house them has ceased with immediate effect.

Call the police if there are any issues when they get back.

If they want to take the kitten with them, there’s not much your friend can do about that as it’s theirs but I’d be taking it to the RSPCA in the meantime telling them it’s been abandoned. The mum can collect it from there.

If your 'friend' is being manipulated by the 'what with your friends and neighbours think?' line maybe you should grow a backbone and say, 'I think you should do whatever you need to. These are adults who are trying to emotionally blackmail you into letting you stay for starters. Never mind any of the rest of the stuff. You have made it clear they were only to stay for six months. They are ultimately not your responsibility as they are responsible for their own actions.'

Then butt the fuck out.

Locksmith today to change the locks. Cut off electricity and gas. Lots of pictures. Send pictures to woman, stating how upset you are with the conditions. Send quite a few texts. This is so you can back up the abuse these people have done to a very kind hearted widow. Inform the police you are afraid of them, and afraid of them returning. Make sure the police write up a report. Box or bag their belongings. Email them that their belongings will be handed over at a mutually convenient time. Do not let them in. NO MATTER THE EXCUSE THEY GIVE. It can be done on the street, so in public. Have two male relations present for this. Video the exchange so you have proof you gave back their belongings. Another text about how disappointed you are about the kitten. Outlining the steps you took.

These people are feckless takers. Taking advantage of your kindness using the war as cover. They are a disgrace to the genuine Ukrainians who deserve kindness and compassion.

Best of luck. They are now no longer your problem. If they come back unannounced call the police immediately. And have a male neighbour on standby.