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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To hate the trend of shops giving lower prices for ‘members’

247 replies

SaturdayGiraffe · 06/06/2023 13:42

Just give us lower prices without forcing everyone to carry cards or download apps (that glitch/not scan/no wifi in store).

Just wasted 30min of lunchtime in Boots only to realise my physical card is at home, so I would be charged more. Logged into Boots site and the number isn’t even on there - “we keep the last 3 digits hidden”.

Amazon Prime wins again.

Go on tell me how much you all love carrying cards/downloading apps for £1 off some foot peel socks.

OP posts:
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DedicatedFolllowerofFashion · 08/06/2023 09:46

NeverDropYourMooncup · 08/06/2023 09:05

The trouble with that is not everybody has all of the supermarkets near them or is able to order online, so the Mum on UC (for example), who might not have English as her first language is stuck with paying top whack at the Tesco Extra/Sainsbury's Local that's the only shop for miles - and has no Wifi signal in store so the app doesn't work even if she's got a cheap phone.

It's extremely exclusionary and specifically takes more money from those least able to afford it.

Moreover, it's actively discriminatory, as those labels are difficult/impossible for anybody with sight or learning disabilities to read and understand. I've only got mild age related changes and the text is really difficult to read without juggling reading glasses and peering at the shelves - something like cataracts or macular degeneration wouldn't be able to squint at them (or with normal age/physical disability, get close enough to labels to have a go in the first place).

I could say the same about Blue Light cards and NHS discounts if we want to get pedantic.

Allywill · 08/06/2023 09:55

i’m actually surprised there hasnt been a legal challenge as you have to be 18 or over to get a cc. so it means anyone under that age has no access to the lower price. age is a legally protected characteristic. it’s direct age discrimination.

DedicatedFolllowerofFashion · 08/06/2023 09:59

Allywill · 08/06/2023 09:55

i’m actually surprised there hasnt been a legal challenge as you have to be 18 or over to get a cc. so it means anyone under that age has no access to the lower price. age is a legally protected characteristic. it’s direct age discrimination.

Boots have similar with their Over 60 and their discounts related to contact lenses with them. What about shops that only allow student discount? Are they not all the same? It must be excluded in some way?

Mydpisgrumpierthanyours · 08/06/2023 10:02

I don't really mind scanning a card to get some money off. What annoys me is when it's app only (looking at you lidl)
All these apps are clogging up my phone, taking valuable storage space.

Allywill · 08/06/2023 10:09

DedicatedFolllowerofFashion · 08/06/2023 09:59

Boots have similar with their Over 60 and their discounts related to contact lenses with them. What about shops that only allow student discount? Are they not all the same? It must be excluded in some way?

well student discount is fine as anyone can be a student so it’s not covered by the equality act. business are allowed to offer lower prices to a subset of customers eg over 60s but this is different- they are offering lower prices to the majority and excluding a subset based on age (a protected characteristic)

coffeedrinkers · 08/06/2023 10:16

Super annoying. A few weeks ago I forgot my clubcard at Tesco so asked my DH to send a screenshot of the qr code. The manager accused me of club card fraud!
I couldn't stop laughing 😂

redskylight · 08/06/2023 10:26

SunnySaturdayMorning · 08/06/2023 09:08

Nope. Having them on your phone is easier.

I don’t want lots of different cards for different stores and have to carry them around. Especially since I don’t carry a purse around and just use my phone to pay.

Far easier to keep them in your Apple wallet and scan them at the same time as you scan your card with Apple Pay too.

People are all different. Having them on your phone might be easier for you, but you shouldn't assume this is the case for everyone. Lots of examples on this thread from people where having them on a phone is not appropriate.

SaturdayGiraffe · 08/06/2023 10:33

It’s just another faff in my life that I don’t need. Who needs faff? Who WANTS faff??

OP posts:
SaturdayGiraffe · 08/06/2023 10:38

Sainsburys near work has 7 self check out tills.
4 of them don’t read Nectar cards, not the card, not the app.
You have to ring for assistance, then the staff member leaves their till, flashes their staff id thing, and you MANUALLY type in your card number.
Who actually enjoys this process?
Just give us all the same discount.

OP posts:
RoxyMuzak · 08/06/2023 10:41

Loyalty cards can be handy for saving money if you use them to buy things that you actually want. I have Tesco, M&S Sparks, Waitrose, and Nectar. You do get a bunch of annoying emails - I don't need multipacks of frozen pizzas or bunches of flowers, or 'barbecue essentials' but I do need red and green peppers, red chicory, Jersey Royal potatoes, and baby tomatoes this week, and I have saved about £10 this week so far. I am retired and have the time (and a bus pass!) to make this possible.

SunnySaturdayMorning · 08/06/2023 10:42

redskylight · 08/06/2023 10:26

People are all different. Having them on your phone might be easier for you, but you shouldn't assume this is the case for everyone. Lots of examples on this thread from people where having them on a phone is not appropriate.

That was my point Confused

The poster I was responding to was saying “what is easier, really?”, having the attitude that having them on your phone was a faff.

I was saying it wasn’t. Because it isn’t… for me.

girlfriend44 · 08/06/2023 10:49

horseymum · 06/06/2023 15:40

It's also discrimination against those who can't afford a smartphone/ don't have email/ homeless/learning disability/ dementia and find it too complex. Just have fair prices for everyone

I mentioned this before about the Lidl App.
Discrimination.

Rummikub · 08/06/2023 11:13

So legally a sixth former couldn’t benefit from the club card meal deal price.

NeverDropYourMooncup · 08/06/2023 11:26

DedicatedFolllowerofFashion · 08/06/2023 09:46

I could say the same about Blue Light cards and NHS discounts if we want to get pedantic.

Be as pedantic as you like. They're something specifically for people employed in particular organisations and entirely irrelevant to the issue of things available to general purchase being specifically a higher price if somebody is poor, blind, disabled or elderly.

Rummikub · 08/06/2023 11:28

Or can’t read English or is under 18

Or has issues with organisation.

Allywill · 08/06/2023 11:37

Rummikub · 08/06/2023 11:13

So legally a sixth former couldn’t benefit from the club card meal deal price.

yes. you could even be living independently at 16 or 17 and be unable to access the cc price. as i said i believe this would constitute direct discrimination against a protected characteristic (age).

DedicatedFolllowerofFashion · 08/06/2023 12:00

NeverDropYourMooncup · 08/06/2023 11:26

Be as pedantic as you like. They're something specifically for people employed in particular organisations and entirely irrelevant to the issue of things available to general purchase being specifically a higher price if somebody is poor, blind, disabled or elderly.

No it isn't. You can't pick and choose the categories you like.

redskylight · 08/06/2023 12:06

Allywill · 08/06/2023 09:55

i’m actually surprised there hasnt been a legal challenge as you have to be 18 or over to get a cc. so it means anyone under that age has no access to the lower price. age is a legally protected characteristic. it’s direct age discrimination.

Interestingly though, Tesco give clubcards to their 16 and 17 year old employees.

Allywill · 08/06/2023 12:11

legislation allows company’s to provide discounted prices to a subset of customers like over 65’s. it doesn’t allow them to offer lower prices to the majority and exclude a subset. this is very different.

Allywill · 08/06/2023 12:12

(sorry about the incorrect apostrophe!)

sunglassesonthetable · 08/06/2023 12:29

I used to give my older kids a key ring tag from my account to buy their meal deals. More points incoming.

JudgeJ · 08/06/2023 12:46

Paperlate · 06/06/2023 16:57

If you can afford to shop at Waitrose I don't suppose 50p off a tin of beans in Tesco means that much to you.

I've found some branded items cheaper at Waitrose than Morrisons recently s, M, were taken over.

Rummikub · 08/06/2023 12:49

yes. you could even be living independently at 16 or 17 and be unable to access the cc price. as i said i believe this would constitute direct discrimination against a protected characteristic (age).

Good point.

FatOaf · 08/06/2023 12:51

It's a fact of life, really. Just like we get to use Mumsnet for free on the basis that mort people won't bother to block the spying software that advertisers pay Mumsnet to host, we get stuff from supermarkets cheaper if we agree to have our shopping habits tracked because the supermarkets get paid by the trackers for the data.

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