Kazzyhoward · Today 07:23
I've been through this with my own small business when we last did a GDPR review of our data. We could think of no reason at all why we needed to know whether a client was a Ms, Mrs, or Mr, so in accordance with the GDPR regulations, we deleted such data from our databases and removed the field from all our forms.
The only "effect" was that some clients (mostly more elderly ones) didn't like their letters being addressed to "Mandy Smith" and "Dear Mandy" and preferred it to be the old fashioned "Mrs Smith". That seems to be the only reason to justify keeping a "salutation" field in databases, i.e. for the benefit of the recipient rather than the organisation themselves, for communication purposes.
That is interesting, though the "only effect" that you refer to doesn't surprise me in the slightest. All the elderly married/ widowed women I know are still very attached to Mrs, and the one elderly spinster I know is equally attached to Miss, getting very angry when she is addressed by any other title.
Don't the lists sometimes include a 'none' option? I am married, and for most of those 40-odd years I have always ticked Mrs, but in recent years it increasingly annoys me and I have started to choose Ms. Given the option, I would prefer to select 'none'