DS #1 works in a large city at a mid size PR firm. Last week he was reviewing a project with an intern. Someone else needed his for something and he responded “Ok, I’ll be right there when I finish with her.” Later that day he got a call from the highest level manager and was written up because he had misgendered the intern. They were transgender and my son did not know that. The person who was transgender was not the one who complained to management, they understood it was an innocent mistake. It was a coworker that complained. Does this response seem severe for a first time offense? Son is gutted. Both by the reprimand (1st one) and the fact he made the mistake.