Well I didn't wait 2 years for my fence to be fixed - it blew down and I reported it, they ummed and ahhed over if it were my responsibility or theirs, so after a year I got it sorted myself because I was sick of it and the neighbourhood just wandering in and out of my garden.
A year on from that they finally came to sort it out - and I got a bollocking for fixing it myself (same fence, put back up, nothing different) and they threatened to rip it all down, put a new one up and charge me for the trouble. The only reason they didn't is that I could prove it was the original fencing - though they griped about the material used to fix it - it wasn't their 'standard' and apparently the original fencing was 'damaged' by the repairs (it's actually stronger and more solid than before!), so they now refuse to have anything to do with the fence at all.
That's why people don't do these types of repairs, nothing to do with laziness most of the time, once you've reported it you have to wait for them to fix it or risk what almost happened to me. If it's something I can fix myself now, I just keep my gob shut and do it.
But I see the stereotypes are alive and well from people who clearly don't really have a clue about social housing and what happens, except what they see on channel 5.
And I don't have to imagine working with depression, because I've done it most of my life, I'm lucky enough not to have PTSD. I pay everything myself, out of my earned wages, I private rented for years, moving every few years because LL's wanted more rent or to sell. The most important thing to me about this place is security, and that it's a non profit that owns it.
I worked in social care for a long time, for minimum wage and even before that was introduced, and I private rented and got some housing benefit - that went to a private LL, at least now my rent isn't being squirreled away by an LL, it's used to run the social housing organisation and they reinvest (well they're supposed to!) In their housing stock.
And I pay about £50 a month less than the market rate - and got an empty shell rather than carpets, white goods etc that you get in private rent. I'm also allowed pets.
This wasn't a choice though, well I suppose it was between this place and a cardboard box under a bridge 🤷🏼♀️ because of the situation at the time.
I accept all that as a social housing tenant, and if you make the choice to be a homeowner, then you accept the downsides as well as the up. I never had the choice to be a homeowner.
So much bitterness towards people having secure homes when their situation means they can't own a home. Sad really that people are envious of those who have less, because they perceive that they're getting something that person isn't.