What does critical incident mean?
Have they cancelled all non emergency surgery and treatment in order to concentrate the efforts into a&e? Does this even work? Can non a&e staff work a&e.
As winter happens every year is this calendared in as a time to ensure the flow into a&e is managed?
Do they allow leave at this critical time?
What staff sickness level monitoring is done and what do they do to manage sickness?
Could they employ more staff (not via agencies) ? Would banning all agency staff mean for a while there were staffing issues but people would come back and work directly?
Could they review shift patterns to make the working week more pleasurable for staff? Reducing hours and altering shift patterns to ensure peak times are managed with more staff. This would benefit everyone from patients to staff.
More radical ideas could be paid for training with service ties for nurses and staff.
Did they used to train nurses entirely on wards using them.as HCA to start?
The NHS is 24/7/365. Staff are needed across all of this in varying numbers. But peak times will have been observed and measured for years with expectations of peak flu etc.