Delivery driver let himself into house

[Moonshine160]

Firstly I know I should have locked the door but I was expecting family at any moment and had a sleeping baby on me. I was in the living room and heard the back door slam shut. I waited for a few moments thinking it was my sister arriving but nobody was here. I looked out the window and a van was just pulling away up the street. I went into the kitchen (where the back door is) and my Amazon parcels were in the middle of the floor. So the driver had let himself in and just put them on the floor and I feel a bit freaked out! They’re usually left by the back door or unfortunately sometimes on the front doorstep for all to see. When I go onto the app on my account it says they have been left in a rear porch so I can only assume he thought he was going into a porch. It doesn’t look like one though, it’s literally a back door straight into the kitchen, there’s a big pane of glass in the door and the blind was up. It looks like I need to phone up to make a complaint. AIBU to do this? I’ve asked my sister who’s now arrived who said that maybe he/she knew I’ve got a young baby so might have just been being helpful?!

I think it's one thing for a customer to have a special arrangement with the courier/ delivery person where consent is given, but it's another when someone just assumes it's ok. That's where it's a case of trespass. From what you've described, you're respectfully leaving parcels on a porch, not opening someone's front door and entering into their private home space. I don't see an issue with that.

Many of us women in particular find having a door suddenly opening with a man standing in our hallway confronting, and frankly it's unsafe or unwise on a few levels. Eg. not every delivery person is a trustworthy person (despite police checks!), some customers are medically vulnerable and are being put at risk by having someone in their home who may be carrying covid or flu, the home owner might be undressed in the house when you enter, the occupants may have a pet that dashes out or attacks the delivery person while the owner is outside taking out garbage, etc, there may be a person with dementia or a child inside the home, or an occupant could unjustly accuse a delivery person of a theft or sexual advance, etc. In some parts of the world, the delivery person could be mistaken for an intruder and assaulted.

As tempting as it might seem to blame the home owner, an unlocked door while the owner is at home is not an invitation to come in.