Delivery driver let himself into house

[Moonshine160]

Firstly I know I should have locked the door but I was expecting family at any moment and had a sleeping baby on me. I was in the living room and heard the back door slam shut. I waited for a few moments thinking it was my sister arriving but nobody was here. I looked out the window and a van was just pulling away up the street. I went into the kitchen (where the back door is) and my Amazon parcels were in the middle of the floor. So the driver had let himself in and just put them on the floor and I feel a bit freaked out! They’re usually left by the back door or unfortunately sometimes on the front doorstep for all to see. When I go onto the app on my account it says they have been left in a rear porch so I can only assume he thought he was going into a porch. It doesn’t look like one though, it’s literally a back door straight into the kitchen, there’s a big pane of glass in the door and the blind was up. It looks like I need to phone up to make a complaint. AIBU to do this? I’ve asked my sister who’s now arrived who said that maybe he/she knew I’ve got a young baby so might have just been being helpful?!

All the delivery people do that round here. I appreciate them not leaving parcels outside.

😂😂😂 where I live the postie and delivery drivers open the door every day and put post/parcels in. Maybe pat the dog, if we’re there maybe say hello, have a chat even. Unfortunately the world no longer works like that in most places. People here trust each other, enjoy interaction with postmen! And never ever do we have to collect parcels from somewhere as they are always left in our homes. Personally I love it! But we are lucky I’ve never locked our house door or business door and don’t even know where the keys are. How civilised you live without fear of crime. (I do not live in a gated community😂)

I've had this happen and actually it's not nice, felt invaded and what if feeling, could of stolen or come upstairs while I'll was in the shower, from then on stopped ordering with Amazon and locked the doors.

"Looks like I need to make a complaint."

What a vindictive piece of work you are!!

I worked for Amazon in 2020 and rarely got the same route, two days running. A few times, it said to leave the drop in the porch and I'd actually opened the back door, with the surprised occupant.

I just apologised and said I thought it was the porch. One bloke said he didn't have a porch and I had to show him the delivery notes!

Just to check - as you're not explicit in your OP - this delivery person opened your unlocked back door and put the parcels inside, but at no point either knocked or rang a doorbell?

If so, YANBU (or 'vindictive') to complain about this.

I know that delivery drivers are pushed for time, and exploited by their employers (which is why I avoid buying lots of stuff online and having it delivered by companies like Evri, Amazon etc), but that doesn't give them the right to walk into your home without warning whenever they like (and they could be delivering stuff from 7am through to 10pm).

Basic decency to at least to knocking first, and wait for a moment to give you a chance to answer the door, and really rude to do anything else.

I've also lived in friendly/ rural/ no-crime places where people don't tend to lock their houses, but everyone in those places would at least knock or call out before entering!

I would hate that so I keep my doors locked at all times. It was a delivery driver doing you a favour on this occasion but it could have been anyone and there is no complaints department for burglars.

Wouldn't bother me at all but my dog would have eaten the guy 🤣

Are you going to make a complaint? Customers like you are why I have so much empathy with amazon drivers and the like.

Customers like her being women who don't want unknown men to enter her house unininvited and unannounced? I think you'll find that's almost all women.

If you asked a thousand woman "is it ok with you if any random man opens your back door and walks into your kitchen" I'm pretty sure they will all say no. Saying "but he works for Amazon" doesn't turn it into a yes.

I cannot believe all the people who think this was acceptable.

It absolutely wasn't!

Definitely complain. Fiercely.

Have you checked your delivery instructions?

If you've left a note about leaving round back and used the drop down menu it may say back porch?

I live first floor flat. My instructions are front porch (which is outside my front door) because it's means my actual flat and not the building!

(I have a note on delivery explaining this!)

If you leave a door unlocked or open, anyone can walk in. Your sister, an Amazon delivery driver, Tesco or a burglar (or worse). Most people on earth are harmless, many are decent and honourable, a few are criminal.

If you don’t want to run the risk of even one criminal coming in, don’t leave your door unlocked or open. It’s not worth the risk.

Separately - and it is entirely separate - today someone decent did something thoughtful for you. You didn’t expect it, and are worried it could have been someone criminal. So, lock your door from now on. Just get up when your sister knocks or texts or whatever.

Don’t have a decent person lose their income because you didn’t think things through properly.

You want to make a complaint about this?

Something tells me you like to complain.

To posters saying a person should be able to live their lives in their own homes with doors unlocked and an expectation of privacy and not having their homes violated and nothing going wrong: yes. Of course they should.

Sadly, I’m the real world, things do go wrong. So, what would you rather do? Take the chance of things going wrong in order to prove a point (how, even?), or just lock your doors?

Fucking mental how many people here think that if you don't lock a door its your fault if someone walks in! Nope, still on them.
In related news,its not your fault if someone burgles you because you didn't have an alarm, or if someone steals your phone because you put it on the table in the pub, and she wasn't asking for it in that skirt......

Postie used to do that in the Isle of Man (tiny community) in the 1980s - come in, through the hall, put stuff on the dining table. I found it amusing. But, I'd be freaked out now. All I can say is, lock your doors.

Mine always do this and very grateful I am too.

Fault isn’t the point when harm has already been done. I mean yes, in a court of law, but ask any victim of a crime and they’ll tell you they’d rather the crime hadn’t been committed in the first place. So, take sensible precautions to minimise chances.

Isn’t that what everyone does? Or do people deliberately go about leaving phones on tables in busy pubs just because they ought to be able to? That’s pretty puerile behaviour.

I had a random nosebleed earlier and missed a delivery I'd been waiting over a month for while dealing with it. I'd have appreciated him chucking it inside.

My postman did this with package just this afternoon. It doesn't bother me in the slightest. He opened the door, shoved the package in and left. They do it quite often, it's pretty normal where I live.

People referencing to their posties doing this and being fine with it surely understand that a postman is a person they possibly see often, whereas amazon delivery drivers are almost always different... generally speaking of course.

@Longtimelurkerfinallyposts no, they didn’t knock or ring the doorbell. I was trying to be very quiet due to a sleeping baby so I would have definitely heard them if they had. They came through the side gate round to the back which I’ve only known delivery drivers to do once they’ve tried my doorbell and I’ve not answered.

@itsgettingweird I’ve checked and my delivery preference is set to shed. It’s a few steps up the garden though so this usually gets ignored!

I am not going to complain, as I said in my previous post. I didn’t think it was such a common thing to do this, it’s never happened to me before and I don’t like the thought of a stranger walking into my home. I live alone with a small child. My door will definitely be locked in the future!

Amazon drivers and sub-contracted driver have to go through a full criminal vetting procedure. It may also have been a woman, approximately a third of the drivers at the company I worked for were women.

Anyway, you could make a complaint in a neutral tone. Something along the lines of,

"My delivery notes specified shed, not porch. The driver mistook my kitchen door for a porch, I think. Could you please make sure they know to put parcels in the shed, in future? Thanks a lot."

I don't see what different that makes. It only means you've never been prosecuted for a crime, not that you've never committed one!