Delivery driver let himself into house

[Moonshine160]

Firstly I know I should have locked the door but I was expecting family at any moment and had a sleeping baby on me. I was in the living room and heard the back door slam shut. I waited for a few moments thinking it was my sister arriving but nobody was here. I looked out the window and a van was just pulling away up the street. I went into the kitchen (where the back door is) and my Amazon parcels were in the middle of the floor. So the driver had let himself in and just put them on the floor and I feel a bit freaked out! They’re usually left by the back door or unfortunately sometimes on the front doorstep for all to see. When I go onto the app on my account it says they have been left in a rear porch so I can only assume he thought he was going into a porch. It doesn’t look like one though, it’s literally a back door straight into the kitchen, there’s a big pane of glass in the door and the blind was up. It looks like I need to phone up to make a complaint. AIBU to do this? I’ve asked my sister who’s now arrived who said that maybe he/she knew I’ve got a young baby so might have just been being helpful?!

Yes report him and get him into trouble. Hope it gives you a warm cozy feeling. 🤷🏼‍♀️

I agree with this poster, consider it a useful reminder that doors should be locked. I'm also puzzled that you don't like the parcels left on the door step but also don't want him to come in. These workers are paid a pittance to do a crappy job, don't complain.

What are your delivery instructions. If ‘porch’ then the assumption is they can let themselves in - Amazon explained their drivers are told not to leave stuff in unenclosed porches unless there’s something fairly big to hide parcels behind.

If Op complains and he gets fired, it's entirely his own fault. He was wrong.

So, you'll have someone sacked for making a mistake with someone they don't know, but are trying to be nice to.

I understand that it seems like an intrusion, but the OP sees it as an innocent mistake.

Next time your parcel doesn't arrive, you know where the blame lies. With you.

Seriously, just lock your door. Why is the first reaction to report the delivery person when you were also at fault?

I must be a lackadaisical rural dweller but I just can't get my head around the idea that a front door is locked at all times. How can you ever feel part of your village community knowing that no-one could ever just drop by?!

😂

Sounds as if he genuinely thought there was a porch and realised his mistake after he’d already opened the door.

I reported an Amazon driver once as I have two signs on my gate: one asking for it not to be opened and for all parcels to be left in the garage, and one stating that there are animals loose in the garden, hence not opening the gate. It was summer so the cats and dog were all outdoors sunbathing (cat proof fencing) and this man waltzed into my back garden to be greeted by a VERY angry dog, and left the gate swinging open so all the cats escaped too. Luckily I was in the kitchen so was able to quickly contain my dog and make a vague mental note of which direction each cat had gone in. If my dog had bitten him, that would have legally been my fault and my dog would have had to be PTS because of one man’s ignorance.

He got angry and started shouting at me and waving his arms in my face in my own garden, only leaving when I threatened to bring the dog back outside. Amazon were fab, excellent customer service and a sincere apology.

The postman and delivery guys leave my sisters packages inside her front door too. Major city (I was amazed when it happened that she didn't lock the door).
In my last house I had an obvious porch which is where all packages were left.
Im surprised the courier didn't knock through.

Because she wasn't at fault. She doesn't have to lock her door, other people have to not walk into her house. This is not hard to understand.

Sounds as if he genuinely thought there was a porch and realised his mistake after he’d already opened the door

It was a kitchen, with a clear glass window so he could see into the kitchen, with no porch or anything that looked like a porch. He can't possibly have genuinely thought it was a porch, unless he does not know what a porch is. Or a kitchen.

Are you high? Someone entering my house, without knocking, without being asked to, is not "being nice", they are committing a criminal act. It is not an innocent mistake, it is a choice.

If my parcel doesn't arrive, the fault is with the delivery person or service. Not with me.

OP was in her house, waiting for her parcels. The delivery could have, should have, knocked on the fucking door like every delivery driver knows to do. It's literally his one job. That is how parcels arrive.

Honestly, you people are fucking nuts.

For God's sake, you want to complain about someone being helpful when YOU left your door unlocked? He probably thought it was unlocked on purpose so he could drop the packages off. You sound like an absolutely ghastly person. I hope nobody ends up losing their job because of your preciousness and immaturity.

Fuck me, what is actually wrong with you?

The amazon guy has done you a favour to alert you. Next time it might be someone who is burglar or attacker.

And I suppose that would be the OP's fault too?

Glad you're not going to complain OP.

I live rurally and it's the norm here. Open door, give dog a treat (they've previously checked it's ok), then leave the parcel.

I love it! Even when I'm in I just let them get on with it.

It's brilliant!

It's not about 'fault' - what a silly, childish way to look at the world.

It's foolish in this day and age, in this country, to leave your door unlocked unless you live in a very safe area where this is the norm and/or you're happy for people to walk in, neither of which seems to be true for OP based on her hysterics.

There's such an incredible lack of common sense that it's beyond belief. Don't want helpful delivery drivers leaving packages in your house so they don't get wet? Then maybe lock your door. It's not hard. A five-year-old would get this.

"Don't want helpful delivery drivers leaving packages in your house so they don't get wet? Then maybe lock your door."

That's not the process, though, is it? No carrier has this delivery process, where the driver should enter the customer's property to deliver the parcel. Doesn't matter if it's raining or not. In fact, carriers consider it trespass, and are very keen to ensure their drivers don't do this! If the customer isn't in, there are other ways to see that they get their parcel, and none involve entering a kitchen and walking in far enough that you can place the parcel "in the middle of the floor".

My five year old understands that you don't walk into other peoples houses whether the door is open or not, so apparently she's smarter than you and half this thread.

The standard way to behave isnt "that doors not locked so obviously I can walk in as I please" is it? It's don't open doors of other peoples houses, ever, unless invited to.

How stupid are the people on this thread? Way behind five year olds!

If your door was open, he would have assumed that's what he was supposed to do. It's either that or leave it outside.

OP didn't say the door was open. Bit even if it were, you think the driver assumed that customers awaiting parcels just leave their doors open for their benefit, so they can walk in and put the parcel in the house? Delivery drivers aren't supposed to assume. All they need to do, mostly, is follow clear rules.

And "enter the house via the back door" and "leave the parcel outside" really aren't the only options!

They absolutely do allow drivers to go into porches. Chances are, the guy thought it was a porch and only realized after he'd opened the door.

The driver likely thought it was a porch and only realised later. Hopefully next time he'll leave it outside in the pissing rain so the contents get ruined, and I'm sure OP will be on here to whine about that as well.

Yes, I know they do. But when you are knocking on 100+ doors a day, you kind of get to know what a porch looks like. Carriers even describe what an "enclosed porch" is and looks like, such is the importance of their drivers not walking into people's homes under the guise of "oops I thought it was the porch".

Stop trying to excuse this. Chances are he thought it was a porch? Well, when he saw it wasn't, all he had to do was shut the door and find another way to deliver. But we all know this is highly likely to be a case of wanting to get rid of the parcel – and the next one and the next one... – in the quickest possible way so he could finish early.

Hopefully next time he'll just do his job properly, as he is paid to do. Imagine being a delivery driver and having the bright idea of leaving a parcel out in the rain to spite the customer 🤣 Customer gets a replacement, driver gets told he's not meeting the expectations and that he no longer has a job.