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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think WTF is going on with Royal Mail?

500 replies

WorriedandScared93 · 13/12/2022 12:32

What is the actual point of them anymore? I sent a small parcel 1st class 2 weeks ago and it's still not arrived...

OP posts:
Florenz · 15/12/2022 12:05

Thelnebriati · 15/12/2022 11:49

the staff got used to doing things a certain way 😆 PMSL.
You talk like someone who has never run a business, employed staff, had a job or signed a contract.

The Royal Mail now is suffering because they made a cock up and tried to run the business the way you would have tried to run it.

I haven't run a business, I have worked in business, employed staff, had several jobs and signed several contracts.

I would not want to work for Royal Mail. As things stand, they're a dying company. And it seems that the staff don't mind that, as long as they can finish work at 3pm. At that same time their customers are having parcels delivered, not by Royal Mail/Parcelforce, but by DPD, Fedex, Evri and other companies. The RM customers just have "Sorry you were out" cards lying on their doormats.

NinjaWarriorCooker · 15/12/2022 12:08

Yants · 15/12/2022 12:01

Hi Dave,

Anyone with half a brain who has any kind of understanding of the issue can see that the USO for 6 day letters deliveries is now an utterly pointless, inefficient and irrelevant anachronism.

The amount of letters mail that now NEEDS to be delivered the next day is a vanishingly small part of overall letters mail volumes and if it really is that important most senders even under the current USO still send it Registered Delivery or Tracked24 to offer some guarantee of next day delivery.
Even most posties accept the 6 day letters USO is a pointless encumbrance and hugely inefficient way of working.

RM would still be operating a 7 day service for parcels under my scenario so there's still the opportunity to deliver any important letters mail on a next day basis... it's just the bulk of the junk mail and other non-essential letters mail that could be condensed into a 3 day delivery operation.

Hi Simon

Anyone with half a brain can see your efforts are not working.

You're getting an awfully large salary for doing a really bad job.

Good work if you can get it, I would suggest however you consider retraining for alternative different employment.

Suja1 · 15/12/2022 14:28

We've had no post since the end of October.

angela99999 · 15/12/2022 16:00

Mycatsgoldtooth · 15/12/2022 11:51

After two years of covid disruption the strikers have done themselves no favours. I’ve saved about £300 this week which would have been for a staff Xmas party and some lovely Etsy Xmas gifts all money I have been saving up for Xmas over the year. All money that would have gone to small businesses. Trains and post meant that money will now go to Amazon and the other will be saved. I have no sympathy for any of them. Horrible knock on effects. Also I think this will be the last year a lot of people bother with Xmas cards as they were already dying out.

I agree, I'm hardly sending any cards but calling people instead. I may never send them again.

I'm getting on a bit (70) and if I'm thinking like this you can bet there a lot of younger people, less stuck in their ways, who will never send Christmas cards again.

Tygger · 15/12/2022 17:42

We've started using Jacqui Lawson website, great for Advent calendars and also scanning cards, email them and the recipient prints them out, save about £2 per card, before deducting print costs.😊

NinjaWarriorCooker · 15/12/2022 17:55

Tygger · 15/12/2022 17:42

We've started using Jacqui Lawson website, great for Advent calendars and also scanning cards, email them and the recipient prints them out, save about £2 per card, before deducting print costs.😊

anyone sending me card to print myself, would politely be told to stick it! 😂

Yants · 15/12/2022 18:01

NinjaWarriorCooker · 15/12/2022 12:08

Hi Simon

Anyone with half a brain can see your efforts are not working.

You're getting an awfully large salary for doing a really bad job.

Good work if you can get it, I would suggest however you consider retraining for alternative different employment.

Thank you for that stunningly insightful and informative riposte to my comments, you've clearly got a very deep and knowledgeable understanding of the intricacies and nuances of the subject... care to offer any further pearls of wisdom and fact based counter argument?

angharadsgoat · 15/12/2022 18:02

anyone sending me card to print myself, would politely be told to stick it! 😂

Same here! I'd think they were penny pinching expecting me to print my own card.

Dulcetto · 15/12/2022 18:05

I got a delivery today?! Was sent RM Tracked 24 last Friday, was watching its movements expecting it maybe tmrw or next week given the strikes then it came around lunch. Not our usual postie though.

Yants · 15/12/2022 18:10

Florenz · 15/12/2022 09:06

Finally someone else understands.

But prepared to be told you're wrong and the strikers are fighting the good fight against the evil capitalist bosses who just want to destroy RM.

There are plenty of rubble strewn brownfield sites across the Midlands that now stand as a proud monument to the many victories achieved by the powerful and intransigent unions associated with the once great British motor manufacturing industry in the 1970's.

Thebestwaytoscareatory · 15/12/2022 18:15

Yants · 15/12/2022 12:01

Hi Dave,

Anyone with half a brain who has any kind of understanding of the issue can see that the USO for 6 day letters deliveries is now an utterly pointless, inefficient and irrelevant anachronism.

The amount of letters mail that now NEEDS to be delivered the next day is a vanishingly small part of overall letters mail volumes and if it really is that important most senders even under the current USO still send it Registered Delivery or Tracked24 to offer some guarantee of next day delivery.
Even most posties accept the 6 day letters USO is a pointless encumbrance and hugely inefficient way of working.

RM would still be operating a 7 day service for parcels under my scenario so there's still the opportunity to deliver any important letters mail on a next day basis... it's just the bulk of the junk mail and other non-essential letters mail that could be condensed into a 3 day delivery operation.

First why the insults?

Secondly, I never made a comment about suitability or relevance of the USO. I simply mentioned it was a condition of the sale, which should have been considered when buying Royal Mail.

It is a bit like buying a grade a listed building and then having a hissy fit because you can't get planning permission to turn it into some flats.

We all know you an....sorry Simon and Co thought they could purchase Royal Mail for a great price, turn a quick buck while asset stripping the fuck out of it, and then punting the shell on to someone else. If yo...they had been better businessmen they might have realised that the USO was there to stay.

Secondly, it doesn't really matter if the need is small there's still a need, one that without the USO will not be met, and that is why the USO is still relevant.

You claim there will still be the ability to send things next day without the USO but that simply wouldn't be true. You only need to look at the other courier services to see that. DPD for example, offer no next day or weekend options when I checked to see how much it would be to send a letter, and will charge between £3.59 and £6.47 for the service.

Are you genuinely saying that slower more expensive couriers services are the better option? As I've said before, if you (and the public in general) are happy to pay over 6 quid every time you need to send a letter there's not really an issue, RM just need to whack their prices up.

To think WTF is going on with Royal Mail?
Lancrelady80 · 15/12/2022 18:22

It isn't dark at 4:45am in the middle of winter

Yes, of course it is...but given they spend the first 2 hours (give or take) sorting up mail in the offices and loading up the vans, by the time they actually get on the road it is light. So your point is...pointless.

Lancrelady80 · 15/12/2022 18:23

Lancrelady80 · 15/12/2022 18:22

It isn't dark at 4:45am in the middle of winter

Yes, of course it is...but given they spend the first 2 hours (give or take) sorting up mail in the offices and loading up the vans, by the time they actually get on the road it is light. So your point is...pointless.

Typically...3 hours

Lancrelady80 · 15/12/2022 18:23

Bloody aurocorrect...TYPO: 3 hours, not 2!

HollyDollyChristmas · 15/12/2022 18:31

Florenz · 15/12/2022 11:22

Can you not see how it is not easy for a business to deal with employees who refuse to change their hours, when the nature of the business changes, and the customers want things done at different times?

If you were running Royal Mail, how would you deal with this?

Again, you’re missing the point that I made earlier and @Banjoman makes here or you’re choosing to ignore it.

if you worked for a considerable length of time in a job that you chose for the hours as they suit your personal circumstances (not unreasonable as most people choose to work hours that they want to do) then you are told that your hours are changing, no negotiation and don’t fit in with your family dynamic effectively meaning a drop in pay due to the additional expenses incurred you would just accept it, no questions asked?

You might not agree with the industrial action, of which delivery times are a small part, but surely you can empathise with why delivery staff are aggrieved.

HollyDollyChristmas · 15/12/2022 18:35

Suja1 · 15/12/2022 14:28

We've had no post since the end of October.

Have you contacted Royal Mail regarding this?

Florenz · 15/12/2022 18:39

HollyDollyChristmas · 15/12/2022 18:31

Again, you’re missing the point that I made earlier and @Banjoman makes here or you’re choosing to ignore it.

if you worked for a considerable length of time in a job that you chose for the hours as they suit your personal circumstances (not unreasonable as most people choose to work hours that they want to do) then you are told that your hours are changing, no negotiation and don’t fit in with your family dynamic effectively meaning a drop in pay due to the additional expenses incurred you would just accept it, no questions asked?

You might not agree with the industrial action, of which delivery times are a small part, but surely you can empathise with why delivery staff are aggrieved.

If I understood and agreed with the rationale behind it, which I do, then yes I would accept it.

Yants · 15/12/2022 18:50

Thebestwaytoscareatory · 15/12/2022 18:15

First why the insults?

Secondly, I never made a comment about suitability or relevance of the USO. I simply mentioned it was a condition of the sale, which should have been considered when buying Royal Mail.

It is a bit like buying a grade a listed building and then having a hissy fit because you can't get planning permission to turn it into some flats.

We all know you an....sorry Simon and Co thought they could purchase Royal Mail for a great price, turn a quick buck while asset stripping the fuck out of it, and then punting the shell on to someone else. If yo...they had been better businessmen they might have realised that the USO was there to stay.

Secondly, it doesn't really matter if the need is small there's still a need, one that without the USO will not be met, and that is why the USO is still relevant.

You claim there will still be the ability to send things next day without the USO but that simply wouldn't be true. You only need to look at the other courier services to see that. DPD for example, offer no next day or weekend options when I checked to see how much it would be to send a letter, and will charge between £3.59 and £6.47 for the service.

Are you genuinely saying that slower more expensive couriers services are the better option? As I've said before, if you (and the public in general) are happy to pay over 6 quid every time you need to send a letter there's not really an issue, RM just need to whack their prices up.

The current USO doesn’t actually guarantee next day delivery for anything first class anyway.
A typical daily posties letters mail bag probably has about 10% of its total content as first class stamped or franked mail.
That 10% of first class letters could easily still be catered for under a revised USO whilst the rest of the letters could be dealt with in a 3 day per week delivery model.
It's absolute nonsense to suggest the current 6 day USO needs to remain in place just to cater for the tiny proportion of first class mail that does still exist, even plenty of first class mail doesn't actually need to be delivered the next day, even things such as hospital appointments are sent out many weeks, usually months in advance.
Like I said even most posties recognise the 6 day USO as a farcical and pointless encumbrance... having to trudge up a long steep driveway on a Monday to post a Chums shoes catalogue, then on Tuesday to post a Cotton Traders catalogue, Wed's to post a Joe Brown's catalogue, Thurs to post a holiday brochure, ooh friday they've actually got a stamped letter woo hoo!... do you sort of see the point I'm trying to make?

There's plenty of things that we still technically have a 'need for' no matter how small that need is, that doesn't mean we should continue operating a hugely inefficient and labour intensive industry to cater for that need.

DdraigGoch · 15/12/2022 18:58

Yants · 15/12/2022 18:50

The current USO doesn’t actually guarantee next day delivery for anything first class anyway.
A typical daily posties letters mail bag probably has about 10% of its total content as first class stamped or franked mail.
That 10% of first class letters could easily still be catered for under a revised USO whilst the rest of the letters could be dealt with in a 3 day per week delivery model.
It's absolute nonsense to suggest the current 6 day USO needs to remain in place just to cater for the tiny proportion of first class mail that does still exist, even plenty of first class mail doesn't actually need to be delivered the next day, even things such as hospital appointments are sent out many weeks, usually months in advance.
Like I said even most posties recognise the 6 day USO as a farcical and pointless encumbrance... having to trudge up a long steep driveway on a Monday to post a Chums shoes catalogue, then on Tuesday to post a Cotton Traders catalogue, Wed's to post a Joe Brown's catalogue, Thurs to post a holiday brochure, ooh friday they've actually got a stamped letter woo hoo!... do you sort of see the point I'm trying to make?

There's plenty of things that we still technically have a 'need for' no matter how small that need is, that doesn't mean we should continue operating a hugely inefficient and labour intensive industry to cater for that need.

I could see reducing the USO to three days per week as a viable compromise to work towards making the business more efficient.

Self-employed owner drivers is a red line though. Those practices are exploitative.

WSussexBelle · 15/12/2022 18:59

I'll just leave this here.
People don't realise the amazing things trade unions have done and continue to do!

To think WTF is going on with Royal Mail?
Suja1 · 15/12/2022 19:06

Yes, I have contacted the Post office about this via email and also in person. Have yet to have an official reply via email. The person at the sorting office and one other person (unofficially) has told me that they have been told by management not to deliver letters! Is that legal?? The credit card company I'm with (I've been without a card since the end of October) has confirmed that everyone in my postcode area haven't received their cards (or anything else). So it's our local area.

NinjaWarriorCooker · 15/12/2022 19:08

Yants · 15/12/2022 18:01

Thank you for that stunningly insightful and informative riposte to my comments, you've clearly got a very deep and knowledgeable understanding of the intricacies and nuances of the subject... care to offer any further pearls of wisdom and fact based counter argument?

Look Simon * *i meant Yants, you’ve got a lot of time on your hands, your ridiculously long replies really are OTT, who the fuck has that amount of time, unless your tge CEO of an organisation, that you refuse to talk too?

You also are not the “boss” of me, I don’t need to answer any pearls of wisdom to you?

your view on working class people, is quite honestly vile. Your comments on other threads proves this. Anyone who is a low worker ….. is doing it for optimum benefits?

How did voting brexit improve your life?

Florenz · 15/12/2022 19:08

Trade Unions did get us holidays but not the Christmas holiday. Having Christmas day off pre-dates trade unions by many years. Even Scrooge gave Bob Cratchit Christmas day off.

NinjaWarriorCooker · 15/12/2022 19:18

Florenz · 15/12/2022 09:06

Finally someone else understands.

But prepared to be told you're wrong and the strikers are fighting the good fight against the evil capitalist bosses who just want to destroy RM.

Take the time to look @Yants other posts, the ones that haven’t been deleted! Although you can gather by tge responses to the rejected posts exactly the type of person this is. Discriminatory, unkind and unpleasant.

And you’re happy they understand you?

Well I suppose birds of a feather and all that.

NinjaWarriorCooker · 15/12/2022 19:19

NinjaWarriorCooker · 15/12/2022 19:18

Take the time to look @Yants other posts, the ones that haven’t been deleted! Although you can gather by tge responses to the rejected posts exactly the type of person this is. Discriminatory, unkind and unpleasant.

And you’re happy they understand you?

Well I suppose birds of a feather and all that.

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