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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be noisy and ask about your cleaner?

139 replies

shonapop · 11/11/2022 10:51

What do you pay your cleaner per hour? How often do you have them? Weekly/fortnightly? How many hours? Do you value them? Are you happy with their work?

OP posts:
Feysriana · 11/11/2022 10:55

£13/hr (v cheap for south east), we have 3 hrs a week in one block.

They work hard but speak hardly any English and it is impossible to stop them from wasting their time arranging cushions / rearranging blankets / dusting when what I want is a deep clean in the bathroom (which they just give a quick wipe). They also don’t understand how chemicals should be used eg pour neat bleach all over plastics that should never touch bleach. I’ll probably stop having them soon.

Friends with other cleaners have same problem of basically cleaner doing what they want not what asked to do. I wish there was a service where they just do a deep clean on dirty stuff and don’t muck about trying to make house look like a hotel!

imaginationhasfailedme · 11/11/2022 12:06

12.50 an hour (Suffolk), 3 hours in one go weekly. Value her massively. Always have a little catch up chat when she gets here before I leave. She brings all her own stuff (but will sometimes use what we have if it's needed) and takes all the bins out, empties the hoover etc. She's fantastic. I want to get her something for Christmas, like a bonus or gift or something.

stopbeeping · 11/11/2022 12:08

£10 an hour SE

Just swapped cleaners for the old cleaners friend as our one is poorly
New one is amazing
Pulled the sofa out doesn't need a list and really really really thorough

4 hours on a Friday

stopbeeping · 11/11/2022 12:08

Uses all our stuff and I make her food and give her £5 for petrol

unname · 11/11/2022 12:08

@Feysriana have you tried using your phone / a translator app to explain what you want to them?

Techno56 · 11/11/2022 12:10

3hrs once a fortnight, £15/hour.

Would hate to be without her, would rather once a week but doesn't fit in the budget.

I'm disabled and my husband would rather pay than do the big cleaning stuff himself.

shonapop · 11/11/2022 13:04

stopbeeping · 11/11/2022 12:08

Uses all our stuff and I make her food and give her £5 for petrol

That is so lovely. I bet she feels so appreciated.

OP posts:
Hoppinggreen · 11/11/2022 13:08

£15 per hour, Yorkshire.
Uses all her own stuff and knows she can make herself a drink but chooses not to.
Shes here for 3 hours a week and is like a whirlwind. I have had previous cleaners who haven’t done the whole house in that time so didn’t expect her to but she does!
Shes friendly but doesn’t stand around chatting.
We value her very very much !!

crumbsneverdid · 11/11/2022 13:15

£15 an hour, and have her 2 hours a week. Fantastic. She even notices things that are wrong and asks me if her husband can come in and fix eg Wonky toilet seat. They are neighbours and I'm dreading moving :(

Lndnmummy · 11/11/2022 13:21

£15hr. 3 hrs a week. I get all the products etc she needs. I love her to bits, she can never leave!

Purplecatshopaholic · 11/11/2022 13:25

£15 an hour, two hours a week, four bed house (two of us, pets, no kids). He’s barking mad but lovely. Wouldn’t be without him, I really CBA wasting my weekends cleaning!

pandarific · 11/11/2022 13:25

£15 an hour, SE. None of the agencies in the area had any vacancies so private. A bit rubbish frankly but better than nothing - she was texting repeatedly while wiping the kitchen, dust still on floors, not all got under the sofa etc. but again, better than nothing. And some of the agencies were telling £18 an hour! Piss off with that!

stopbeeping · 11/11/2022 13:31

It's hungry work cleaning our house and food is expensive so I hope it's a gesture of love
I asked her how much she wanted PH and she asked for £10
I knew it was a good price but I'm quite shocked that £15 seems to be the going rate
We are in East Kent
She is a Jehovah's Witness and so most likely not very materialistic or looking for much money
She's extremely kind
And has three sugars in her tea 😆

flingingmelon · 11/11/2022 13:33

£50 for a three bed house, weekly, East of England.

We are clean, but not spotless.

sobs at loss of amazing Eastern European cleaner who left after fucking brexit

shimmeringspice · 11/11/2022 13:36

£16 per hour. SE. 2 hours a week. All their own products. Yes, I value them and I'm really happy with their work.

AriettyHomily · 11/11/2022 13:37

Mine come as a pair so they do an hour each, £14.50 p/h se, once a week

expat101 · 11/11/2022 13:38

2 hours once a week. I make her a coffee if I’m here and we will stop for a chat. Although I have learnt to keep them shortish as it comes out of my two hours…

Very happy with her work, she does the bathrooms, vacuuming all floors then mops tile and timber. Dusting/polishing timber furniture. She might pick off a couple of windows to clean, or wipe down a wall towards the end.

I insisted she wear gloves when using the bathroom cleaners (she didn’t when she first started here) as I could smell cleaning product on her from the previous job and I don’t think that’s too healthy for her to have that prolonged skin exposure.

she is my 3rd cleaner and very trustworthy. If I have any spare produce from the garden/chooks I will give it her before she goes as her former partner mucks her around with their private cs agreement and she doesn’t seem to have any solid positive family support.

AriettyHomily · 11/11/2022 13:38

To clarify that's £14.50 each!

ZiaMcnab · 11/11/2022 13:39

£17 per hour for 2.5 hours a fortnight. 1 bed flat, so defininitely don't need any more. SW London. I massively value her, I'm a right messy so & so and she deals with it admirably!

BreakfastOfWaffles · 11/11/2022 13:43

£12 per hour, 4 hours per week in one block. She does all the essentials plus a bit of ironing, and has been coming to me for 13 years. I don't want to upset the arrangement with her but when she retires I will probably drop down to two hours per week, downstairs clean only with the next one.

Tillsforthrills · 11/11/2022 13:45

£15 p/h and very luck to have an independent cleaner that can come for more/less hours than needed. She’s friendly, discreet and amazing. Helped me pick out outfits recently for myself and DC when I started to have a meltdown getting ready for a special occasion.

Agencies are a faff.

aModernClassic · 11/11/2022 13:46

£15/hr and includes all materials and equipment. She comes for 5 hrs each week.

AltheaVestr1t · 11/11/2022 14:34

£14 per hour, 2.5h a week, found through recommendation.

dogmum00 · 11/11/2022 14:38

I live in the South West and got quoted £22 an hour for a cleaner! I thought this was high and reading your answers confirms this. Anyone else in the SW, what do you pay?

deuxgarcons · 11/11/2022 14:46

£15ph London. 6 hrs a week. I have two boys and a DH 🤣. She cleans whole house, changes beds and washes bedding, weekly ironing pile. Puts out rubbish, recycling etc. Have had her 17 years and she's amazing. Always give her a Xmas bonus. I continued to pay her all through lockdown. She also did odd additional babysitting when boys were small.

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