Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be noisy and ask about your cleaner?

139 replies

shonapop · 11/11/2022 10:51

What do you pay your cleaner per hour? How often do you have them? Weekly/fortnightly? How many hours? Do you value them? Are you happy with their work?

OP posts:
shonapop · 11/11/2022 19:08

SkylightSkylight · 11/11/2022 16:16

@shonapop

Are you planning on a pipe band??

Huh?

OP posts:
ARoastPotato · 11/11/2022 19:08

£20 per hour in West London. She comes weekly for 3 hours, 1600 square foot 3 bedroom flat. She’s great, we’re pretty clean and tidy anyway but she does the weekly big clean so we can just keep on top of it. Really value her and very pleased with her. Had a cleaner before who wouldn’t really do anything above shoulder height and that drove me mad! She brings her own stuff to clean but can use ours.

PaganQueen · 11/11/2022 19:12

12.50 an hour for 2 hours once a fortnight. She does everything bar bedrooms (small 4 bed but our bedrooms are only occasionally tidy enough for anyone to clean them!) so there isn’t that much of a house to actually do. She was charging £10 an hour until April this year when I got a decent pay rise so gave her one too. She has cleaned for me on and off for 6 years and is totally trustworthy. She’s not a brilliant cleaner but the trustworthiness bit is worth it’s weight in gold and I have realised that a shit cleaner is better than no cleaner!

I provide the products and we always have a coffee and a fag before she “clocks on”.

Love the idea of giving her a Christmas bonus - will be doing this for her this year, thanks for the idea :)

shonapop · 11/11/2022 19:13

LeaveLeaveLeave · 11/11/2022 16:29

£15 ph, 3 hours x2 per week. She changes the beds and rotates which rooms she does. She has quite a bit of free rein and will tell me what she’s done afterwards.

The intention was to have a list of all the jobs that need tackling and tick them off when they’ve been done - for example “light fitting in x room”. So that things don’t go longer than a couple of months. But we never got round to that, so it’s more random when things get done. She’s been with us 12 years so I really don’t think we can produce a list out of nowhere now 😂

I like her as a person which I think is incredibly important. She’s totally trustworthy and has done stacks of favours (locking ourselves out & she brings us her key for eg).
I very much value her and what she does so I want to keep her happy.

Are you thinking of setting up OP? Or trying to find someone?

That sounds like a fantastic set up you have!
I am a cleaner and considering raising my prices. I Feel a bit under valued at times and starting to wonder if it's just my lonely mind getting negative (it can be quite a lonely job as I work on my own)

OP posts:
whatkatydid2013 · 11/11/2022 19:14

£12.50 an hour and comes for 3 hours a week. She’s fab and gets a lot done in that time. She also doesn’t make a big deal if it’s not all tidy and just lets us know she will skip the guest room if kids have left things messy. Love coming home and seeing it all clean and sorted. We appreciate her lots and have paid her for holiday/weeks she was ill. We also get a Christmas gift

entropynow · 11/11/2022 19:36

shonapop · 11/11/2022 10:51

What do you pay your cleaner per hour? How often do you have them? Weekly/fortnightly? How many hours? Do you value them? Are you happy with their work?

Nothing. None of your business. He just gets on with it.
😁

shonapop · 11/11/2022 19:51

entropynow · 11/11/2022 19:36

Nothing. None of your business. He just gets on with it.
😁

🤣 well trained.

OP posts:
Hippopotamouth · 11/11/2022 19:56

This reply has been withdrawn

This has been withdrawn at the user's request.

freespirit333 · 11/11/2022 20:21

My cleaner comes once a fortnight for 2 hours, £14 per hour. She’s good, I like her. There have been occasions where something’s been missed or maybe not done thoroughly so the next time she comes I just ask her to clean that bit specifically (for example behind the taps). I think she does a good job though in the time given and she’s reliable, always comes roughly on time and has never not turned up without forewarning.

LanternGhost · 11/11/2022 20:39

20 per hour, per person (2 person team usually, so 40 per hour total) 2.5 hours every other week. We have a large house, if we didn't have a robot that vacuums and mops we would have to have them weekly just for the floors! I do the bathrooms myself on the off week.

SchrodingersKettle · 11/11/2022 20:44

£16.50 per hr, 4 hours a week, S.E.
My cleaner is phenomenal, the best I've ever employed. She never wastes a minute, she cleans intelligently, and instinctively does what needs doing without being told. She is also utterly lovely - witty, kind and gentle. It is honestly the best day of the week when she comes to our house and makes everything wonderful.

OhMerde · 12/11/2022 06:39

shonapop · 11/11/2022 19:08

Huh?

Pipe cleaner 'joke' probably.

ABJ100 · 12/11/2022 06:56

16 p/ h for 8 hours per week. She does a thorough deep clean of everything weekly. I have a very decluttered home so she gets down to deep cleaning every chore - cleaning under beds, skirting , complete fridge scrub, radiator cleaning, etc all monthly.

SundayAtDevilDirt · 12/11/2022 06:57

£10 per hour for 3 hours a week in Greater London! 4 bed house. I can't believe how much she gets done in the time, a couple of rooms get a proper deep clean each time, all beds changed and everywhere else a surface clean and hoover.

We paid more for our previous cleaner who seemed to spend most of her time arranging things prettily rather than getting stuck right in scrubbing tiles or cleaning under furniture.

Reallycomplicatedpants · 12/11/2022 06:58

South west £15ph, 2 hrs a week. Saves my sanity!

Poppins17 · 12/11/2022 08:22

Can I ask a couple of things please:

How did you find your cleaners?

Secondly, do they have keys to your house?

And lastly, how clean is your house to start with? Do you clean in between cleaning visits or just tidy?

Thanks!

Northernsoullover · 12/11/2022 08:24

Anyone paying 10 ph should be ashamed. Stop being so tight.

XmasElf10 · 12/11/2022 08:28

£45.50 for 3 hours which includes travel fee. She’s really lovely and we have a chat if I’m free from work. She cleans well, uses my cleaning materials and would be welcome to a coffee if she wanted one but never takes me up on the offer.

Pleasecreateausername13 · 12/11/2022 08:30

Northernsoullover · 12/11/2022 08:24

Anyone paying 10 ph should be ashamed. Stop being so tight.

I’m actually embarrassed for the PP who admits a she pays her cleaner £10PH. Get that up to £13-14 at least.

XmasElf10 · 12/11/2022 08:30

I found her on Facebook, I’m in N. Wales. She has a key but I’m mostly home. I pay her if for any reason I need to cancel (I paid her when we were covid isolating and when she was). I now don’t pay if she cancels (and she had some bad minths recently where she cancelled a lot). I give a Xmas bonus.

Hoppinggreen · 12/11/2022 08:32

Pleasecreateausername13 · 12/11/2022 08:30

I’m actually embarrassed for the PP who admits a she pays her cleaner £10PH. Get that up to £13-14 at least.

In London as well!

Hoppinggreen · 12/11/2022 08:35

Poppins17 · 12/11/2022 08:22

Can I ask a couple of things please:

How did you find your cleaners?

Secondly, do they have keys to your house?

And lastly, how clean is your house to start with? Do you clean in between cleaning visits or just tidy?

Thanks!

Saw her van parked outside a nearby house ( she actually lives there but I thought she was cleaning there)
She doesn’t have a key because we are here but if I go away I’m happy for her to have a key but will turn the alarm off remotely for her visit
The house stays pretty clean, I do work surfaces daily and if the dog hair gets too much I hoover. If the bedrooms are a bit messy I just make sure everything is up on the bed out of her way

CantStandMeow · 12/11/2022 08:38

We used to pay £15 per hour but they were so unreliable. We now pay £22.50 an hour for someone different and frankly it's more than I earn ph but if she turns up regularly I'm happy to pay! Echoing the pp it's important to make sure they're aware of your priorities. Eg our cleaner doesn't do the bedrooms.

bigbadbarry · 12/11/2022 08:39

£17 per person per hour, three hours twice a week (so either three come and stay and hour or two come for 90 minutes). It’s a small local agency - that works for me because I’ve had individuals before who let me down. I get irritated with the hotel primping but I’m grateful to have clean sheets on beds, clean kitchen and bathrooms, mopped floors. They are not great at dusting.
They have a key but one of us is usually home.
i tidy before they come, a bit, and I tell them to stay out of teenage bedrooms if they can’t see the floor. If my DC want their rooms done they know they need to tidy first.

TooExtraImmatureCheddar · 12/11/2022 08:51

Mine is £15 per hour. 2 hours once a week. Scotland. She’s employed by a small company and she’s the second person I’ve had - the first girl was lovely but went back to uni. The current one is an older lady who cleans very well but is very shy and a bit hard to talk to. She’s worth it just for hoovering the pet hair up!