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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this bloke is an absolute knob

134 replies

Allalongthescotchtower · 30/09/2022 20:57

New central heating system going in. There wasn’t one here before ( we’ve literally just moved in) so the chap who plans the installation turns up and sort of barges in without introducing himself with another chap and they immediately start pacing around the house saying - ‘one here ‘ (radiators ?) ‘run the pipes down here ‘ and so on and so forth . Totally ignoring me and not requesting permission before barging into each room. It’s very obvious I’m decorating and without a word he takes out a pen and draws a big cross in the middle of a freshly painted wall!! I said ‘I’ve just painted that!’ He responds with ‘it’s where the room thermostat is going!’
by now I’m really annoyed . It’s an old property with a cottage feel , think beams and white render on the outside and the rooms are small so it needs thinking about in terms of planning things like this .
he goes outside to the rear patio and seems surprised I’ve followed them, I ask him to clarify what’s going on with the pipes and he says there will be pipes run down the outside of the wall . I say ‘okay so is it your job or mine to paint those to match the render?’
and the cheeky fucker says:
’no we don’t do it, you need to use the proper paint though love , you can’t use indoor paint’.
I’m extremely pissed off. Beyond angry now. I’m 38 , I left home at 18 and moved into a little house, I have renovated and loved homes for 20 years and made them look really nice! I can paint , plaster , tile , repair brickwork and I’ve even refitted doors and architraves all while keeping children alive and studying or working full time! . I had to restrain myself. Surely he could see by my car and my ( okay unfinished but clearly going well) decorating and my possessions that I was a capable and productive adult ?
sadly I don’t get to choose the contractors as I did a mutual exchange into a council property and therefore I’m stuck with this idiot . But it’s just an appalling way to speak to someone and I can’t decide if it’s a mysogynistic thing or because he thinks social housing tenants are all a bit basic or something? For the record it’s outer London and while not poor I can’t afford to ‘buy my own house then’ - before that cohort jump on. I pay the rent from my own pocket and keep the gardens and house looking beautiful.
surely even renters deserve to be treated with some respect like asking to be let in, asking to pass through doorways and not having fresh paint scrawled over and being accused of being daft enough to emulsion copper fucking pipes outdoors?

Or am I being sensitive?

OP posts:
HighlandPony · 01/10/2022 02:02

Like everyone else said your work is pointless. They’ll be ripping up floorboards and chasing walls for this. As we say grunt work comes before the Gucci work.

EntertainingandFactual · 01/10/2022 02:20

I think I’d expect a bit of that if I was renting … the not having much of a say bit.
The landlord will have discussed requirements etc. so the actual job is out of your hands. You are certainly not responsible for painting anything they leave unpainted!

Having said that, I own my house and had a similar experience. Two guys - one of them barging from room to room deciding where the radiators were being moved to (?), what brand/ type of boiler I was having (apparently I was getting rid of the water tank… I’m not), He was a total bell-end & completely ignored me. Talked only to his ‘partner’.
The other guy was nice enough & had the decency to look embarrassed. I didn’t give them the job.

The weird thing is, reviews online are 5 star - ‘amazing, great, brilliant guys’ apparently.
Not sure who came to my house then…

Allalongthescotchtower · 01/10/2022 02:20

HighlandPony · 01/10/2022 02:02

Like everyone else said your work is pointless. They’ll be ripping up floorboards and chasing walls for this. As we say grunt work comes before the Gucci work.

They don’t chase anything into walls they just leave the pipes running up them visible and then go outside with them, they have told me which boards need to lift upstairs and it’s a straightish line across the landing. There’s no carpet down anyway so it looks like it’s minimal damage but I will have to paint the pipes . They also don’t bother to put any sort of housing round the boiler I’ll have to buy that myself too. They didn’t chase a single cable in when they rewired either and have made zero effort to reduce the amount of conduit or even fit it straight . I will eventually sort it. But I had to paint the walls immediately, my son wouldn’t even go in the house as it was when we arrived. We filled a skip in 3 hrs and had the ceilings done and most of the walls had a coat of magic white in 3 nights … it was just crazy you can’t imagine unless you saw it. I could only afford a cleaner for 4 hrs and she’d worked her backside off and only managed half a kitchen. I was still scrubbing the bathroom after 4 hrs. I’ve had 3 days notice of the works too hence I needed to ask where they wanted my furniture put to be out the way.

OP posts:
Allalongthescotchtower · 01/10/2022 02:56

EntertainingandFactual · 01/10/2022 02:20

I think I’d expect a bit of that if I was renting … the not having much of a say bit.
The landlord will have discussed requirements etc. so the actual job is out of your hands. You are certainly not responsible for painting anything they leave unpainted!

Having said that, I own my house and had a similar experience. Two guys - one of them barging from room to room deciding where the radiators were being moved to (?), what brand/ type of boiler I was having (apparently I was getting rid of the water tank… I’m not), He was a total bell-end & completely ignored me. Talked only to his ‘partner’.
The other guy was nice enough & had the decency to look embarrassed. I didn’t give them the job.

The weird thing is, reviews online are 5 star - ‘amazing, great, brilliant guys’ apparently.
Not sure who came to my house then…

This actually sounds like the same bloke ! Dreadful attitude

OP posts:
BertaHoon · 01/10/2022 03:03

Ah yes, the lovely tradesman 🙄 I'd just moved into my social housing home, had redecorated and laid carpet in hallway and stairs (by myself!) A man from the gas company the council use came round to do something with boiler... He'd managed to knock a tin of white gloss over by dumping his massive bag without looking. He then trod in it and without noticing traipsed gloss all the way upstairs, over the landing and into the bathroom.

I did complain only to be told that I couldn't have secured the lid on properly 🙄

Yeah, I wouldn't bother complaining OP, you're gonna have to grin and bear the nob for a while. Gritted teeth and smiles 😬 good luck and congrats on your new home!

sashh · 01/10/2022 04:06

1dontunderstand · 30/09/2022 21:06

@Allalongthescotchtower majesure the radiators are placed under the windows in the external walls.

DO NOT DO THIS.

Sorry that's a pet hate of mine, that's how you lose heat out of the radiator and straight out the wall. You cannot have long curtains because that just makes the problem worse.

They should be placed opposite the window.

OP Has he measured the size of the rooms including the height? With CH you are heating the volume of the room.

PaterPower · 01/10/2022 06:33

Running hot water and CH pipes externally is crazy.

Even if they’re well lagged, (and if he’s advised you about painting them, I think it’s safe to assume they’re not going to add any insulation and just leave them exposed), they’re going to cool down more quickly than if they were internal.

Is there nobody you can talk to at the council / HA about getting them to do the job properly? They sound like cowboys.

sashh · 01/10/2022 06:41

PaterPower · 01/10/2022 06:33

Running hot water and CH pipes externally is crazy.

Even if they’re well lagged, (and if he’s advised you about painting them, I think it’s safe to assume they’re not going to add any insulation and just leave them exposed), they’re going to cool down more quickly than if they were internal.

Is there nobody you can talk to at the council / HA about getting them to do the job properly? They sound like cowboys.

My parents had a dodge decorator in social housing. The question they asked the HA was, "Would you allow this in your home?".

mycatisannoying · 01/10/2022 08:35

You're overreacting, I think.

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