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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Should I tip the pizza delivery person?

320 replies

JamesBondOO7 · 22/09/2022 20:18

Tomorrow I'm ordering pizza from Dominos
I usually leave to our children but I'm doing this
I will be ordering approx 85 quids worth of food for
6 of us inc 2 toddlers. As we are paying online
and IMO the bill is lager than the usal 50-sh after discounts - I will feel bad not tipping the man/woman

A quid is not right but then I'm thinking why should I as I', pay 2 quid (1-99) in delivery and the employer should be paying a proper wage

It will be easier not to tip as paying online but I don't want the delivery person
giving me faces etc though that would make it easier for me later ie not giving a tip

What do you think but I'm almost a 100% cert I won't

(on the odd occasion we eat out we tip 10% but it does hurt.

OP posts:
Povertystricken · 23/09/2022 03:41

Why tip when their job involves driving a car or moped ? You don't tip other low paid workers so what is special about driving for a living ?

BritWifeInUSA · 23/09/2022 05:00

How much are Dominos pizzas in the UK? 85 pounds sounds like an awful lot. Here they are $6.99 each delivery or $5.99 carry out. 85 pounds is around $100 so you’d get 14 pizzas for that amount here.

ByTheGrace · 23/09/2022 05:08

@BritWifeInUSA

A large basic cheese and tomato (13.5") is £16.99, large meatball marinara £20.99 and £2.50 delivery. There are always deals £10 of £30 etc. But the deals never really work if you just want one pizza.
They are at the expensive end of pizza delivery, at least where I live anyway.

SillyLittleBiscuit · 23/09/2022 05:10

If you don’t balk at giving 85 quid to dominos you could survive handing over 2 quid to say thanks to the person who delivered it. Principles shouldn’t just be an excuse to be cheap.

ByTheGrace · 23/09/2022 05:11

£10 off £30...its too early! I also suspect UK large is a lot smaller than US large!

BarbaraofSeville · 23/09/2022 05:53

Povertystricken · 23/09/2022 03:41

Why tip when their job involves driving a car or moped ? You don't tip other low paid workers so what is special about driving for a living ?

It's not even based on that. Carers drive from house to house providing a service to the public for the same shit wages, or possibly less, as food delivery drivers and no-one ever tips them. They're probably not allowed to accept tips apart from possibly token gifts at Christmas.

I agree that tipping some people and not others completely illogical. People who say it's the norm to tip food delivery people, restaurant staff, taxi drivers and food delivery people and you're a big tight meany if you don't, probably never tip carers or fast food/retail workers, despite them doing similar work for similar pay. Makes no sense whatsoever.

Marvellousmadness · 23/09/2022 05:55

85 pounds for DOMINO'S pizzas
They are gross. As they are cheap
So how on earth is it so much money for 4 adults and 2 toddlers

LaTangerina · 23/09/2022 05:56

Domino's drivers only get paid per delivery, I believe its €2.50 in my country so I can't imagine its much more in the UK.
You should definitely tip them especially as you're spending a lot anyway.

BubbleTeaBee · 23/09/2022 06:02

I don't tip as routine. In America the tip is because that is how they make their wage. The minimum is very very low. It's not the case here. I don't like feeling like I have to but I will if someone is really helpful, polite, excellent at their job.

I don't get tipping really as it's only in certain situations, not for everyone on minimum wage, if that's the argument. I don't tip my nan's carer as I leave, or the person in the supermarket. It's a weird American adaptation that I don't get. I do tip in cultures where tipping is the norm. I just think it's weird here.

TwoLeftSocksWithHoles · 23/09/2022 06:22

Geepee71 · 22/09/2022 20:24

I ordered Domino's online recently and was asked not to tip driver with cash and instead to tip online, after delivery.

That sounds like the driver will never see the tip.

Mercurial123 · 23/09/2022 07:37

JamesBondOO7 · 22/09/2022 20:38

Then they should work somewhere else.
Who gets the 1-99 I'm paying for delivery?

Why post when you have no intention of tipping? You can obviously afford to tip with the amount you're spending.

ClocksGoingBackwards · 23/09/2022 08:01

Threads like this are horrible, making people feel guilty for not wanting to hand over money for nothing.

Im happy to tip when it’s warranted but it is never warranted for people just doing their basic job. There is literally no personal service involved in handing over a pizza at the door so there is nothing that a pizza delivery person can do to improve a customers experience. Unlike in a restaurant or a taxi, and even then tips should only be in recognition of particularly good service.

It’s irrelevant wether or not people can afford to tip because it shouldn’t be expected anyway.

SeemsSoUnfair · 23/09/2022 08:14

ClocksGoingBackwards · 23/09/2022 08:01

Threads like this are horrible, making people feel guilty for not wanting to hand over money for nothing.

Im happy to tip when it’s warranted but it is never warranted for people just doing their basic job. There is literally no personal service involved in handing over a pizza at the door so there is nothing that a pizza delivery person can do to improve a customers experience. Unlike in a restaurant or a taxi, and even then tips should only be in recognition of particularly good service.

It’s irrelevant wether or not people can afford to tip because it shouldn’t be expected anyway.

There is literally no personal service involved in handing over a pizza at the door so there is nothing that a pizza delivery person can do to improve a customers experience

You would be surprised at the complaints some of the delivery drivers! ds doesn't know how they manage it - missing items, pizza squashed, wrong order.

If your order arrives in good time, correct, in full and in good condition, and a polite driver, that is a perfect service, what more do you actually want?

BarbaraofSeville · 23/09/2022 08:21

If your order arrives in good time, correct, in full and in good condition, and a polite driver, that is a perfect service, what more do you actually want

But that's the basic expectation, that you're paying for with the extortionate amount you're paying Domino's to deliver a tenner's worth of bread and cheese to your door.

That's not 'above and beyond' that's what they should be doing, and paying the driver properly for, as a matter of course.

Cookerhood · 23/09/2022 08:26

LaTangerina · 23/09/2022 05:56

Domino's drivers only get paid per delivery, I believe its €2.50 in my country so I can't imagine its much more in the UK.
You should definitely tip them especially as you're spending a lot anyway.

I haven't read the whole thread, but this is not true here. I know two students who work for Dominoes. They get paid about £10/hour (not sure of the exact rate) plus a fee for every pizza they deliver, which I think is about £1.50. They would get the hourly rate even if no pizzas were ordered that shift.

Dotjones · 23/09/2022 09:09

It has never crossed my mind to tip a takeaway delivery driver. Why would I? Do the people who tip this sort of delivery person also tip the Amazon deliverer, the DPD guy and the person dropping off their Asda shopping? All are basically the same job, arguably the Asda person has the most hassle as they have more to carry.

What about the bin man, or the police when they turn up to your house?

YellowTreeHouse · 23/09/2022 09:11

Of course you don’t tip.

Anyone who tips is contributing to low wages and prolonging the situation. They’re not doing a good thing as much as they like to think they are.

cimena · 23/09/2022 09:50

YellowTreeHouse · 23/09/2022 09:11

Of course you don’t tip.

Anyone who tips is contributing to low wages and prolonging the situation. They’re not doing a good thing as much as they like to think they are.

What do you mean by this?

qwertyqw · 23/09/2022 09:50

YellowTreeHouse · 23/09/2022 09:11

Of course you don’t tip.

Anyone who tips is contributing to low wages and prolonging the situation. They’re not doing a good thing as much as they like to think they are.

agree

YellowTreeHouse · 23/09/2022 09:52

cimena · 23/09/2022 09:50

What do you mean by this?

When people tip, there is no incentive for employers to up an employees wage from the minimum because they know customers will give tips and do it for them.

If people stopped tipping, employers would be forced to up the minimum wage because the small incentive people had for working these jobs would be gone.

But as long as people keep tipping and topping up their wages, employers have no need to do this and improve conditions for their employees.

So by tipping, you’re keeping people on lower wages.

ClocksGoingBackwards · 23/09/2022 10:27

You would be surprised at the complaints some of the delivery drivers! ds doesn't know how they manage it - missing items, pizza squashed, wrong order.

If your order arrives in good time, correct, in full and in good condition, and a polite driver, that is a perfect service, what more do you actually want?

I don’t want anything more, but what you’ve described is the basic expected from what’s already been paid, nothing that deserves a tip!

LaTangerina · 23/09/2022 11:35

Cookerhood · 23/09/2022 08:26

I haven't read the whole thread, but this is not true here. I know two students who work for Dominoes. They get paid about £10/hour (not sure of the exact rate) plus a fee for every pizza they deliver, which I think is about £1.50. They would get the hourly rate even if no pizzas were ordered that shift.

Not true for the Domino's franchise here in my town (not UK). My dd works there in the store & gets paid an hourly rate. The drivers don't. Now I don't know whether that's because its possible they're working cash in hand though. But either way it's shocking.

FruitPastilleNut · 23/09/2022 14:21

There is literally no personal service involved in handing over a pizza at the door so there is nothing that a pizza delivery person can do to improve a customers experience

Definitely disagree with this. I have two examples:

  1. We get a takeaway pizza from the same place every other Friday or so. I always tip the deliverer a fiver regardless (I posted earlier about why) but Dc3 aged 5 likes to 'pay' and hands it over. We have one regular amazing guy who delivers - when he takes the fiver off Dc3 he makes a big show of rummaging around in his pocket for Dc's 'change' and then hands him back 5 or 10p. It's the highlight of ds's week/fortnight and so so lovely of the driver to do.
  1. One off Chinese delivery, never seen the driver before. He knocked the door at literally the worst moment ever...DH had popped to the shop, dc3 had just that second smashed a glass in the living room and was still wailing at the shock and clinging to my leg and I was holding a ridiculously overexcited spaniel who I'd picked up to stop her cutting herself, who was barking and writhing. I opened the door and stuttered an apology that I'd only be a minute, he could clearly see that WW3 was underway and said 'shall I just pop it all in the kitchen for you so you can hang onto him?'. And he went and unpacked the whole order on my kitchen table. I could have kissed him.

Anyway, it's definitely possible to go the extra mile imo!

YellowTreeHouse · 23/09/2022 14:36

@FruitPastilleNut And by tipping them you are helping to keep their wages low and conditions poor.

Not a great thank you.

cimena · 23/09/2022 14:48

YellowTreeHouse · 23/09/2022 09:52

When people tip, there is no incentive for employers to up an employees wage from the minimum because they know customers will give tips and do it for them.

If people stopped tipping, employers would be forced to up the minimum wage because the small incentive people had for working these jobs would be gone.

But as long as people keep tipping and topping up their wages, employers have no need to do this and improve conditions for their employees.

So by tipping, you’re keeping people on lower wages.

But what about all the many minimum wage jobs mentioned on this thread who don’t ever get tips and whose employers should have plenty of ‘incentive’ to fix that? I’m not seeing any indication that fair wages are coming any time soon for them, despite basically everyone knowing it’s nowhere near enough to live well on?

I just don’t see a major raise in min wage without a serious change in general attitudes and I don’t think for a second that tipping the pizza driver is the reason it’s not happening. And I’d point to this thread as proof.