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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

On Holiday and hate it!

378 replies

Ilovemycatalot · 05/09/2022 18:32

Was just after some moral support am on holiday with my daughter in a shit all inclusive in turkey horrible place and horrible hotel. We are here until Monday 😭honestly been in tears and just want to come home. Any words of wisdom to keep us going. They want £650 for an earlier flight home that I just can’t afford.

OP posts:
Givemesunshines · 06/09/2022 19:38

Is there a local taxi service? If so ,i wd use that to go to nearby nicer hotels pools that allow day visitors, local markets, resorts, places of intrest?
Create my own holiday. Unless that does not feel safe? Otherwise, i suppose id have to ground myself each am and get a bit of routine ( the best in cd in the cir umstances) such as am pool( when lot of people may still be at b fast, ? Walk in the afternoon , go to bed / room eve with games , / books et c?

HannV · 06/09/2022 19:40

I was in Turkey once and never again. Men were horrible and aggressive to young women. Was very glad I was there with then boyfriend. We got really really sick as well. I feel for you. You'll get through it but please watch what you eat 😱

Paganfreya1988 · 06/09/2022 19:44

So first of all I presume you booked with TUI/ Jet 2 as they are the only big operators that go to Turkey a lot. It’s easy I know to state this now, but did you consider reading trip advisor before flying with your daughter?

The thing is it’s done, you are there, Turkish men are leery and watch the pick pockets. If you have gone with either tour operator there is an emergency number to be moved to another hotel. If the hotel isn’t fit to be staying in, you should be able to change.

a lot of people do want to help you, so can you supply the name of the hotel and what area, otherwise this is a wasteful post as no one can help🙂

Betty65 · 06/09/2022 19:47

If you bought it as a package through a tour operator, get hold of the Rep and ask them to move you…
All very possible if alternative accommodation has available room

averageavocado · 06/09/2022 19:53

Ilovemycatalot · 05/09/2022 18:46

It’s with a big tour operator probably quite outing if I say who it is.

Eh???,

Minalima · 06/09/2022 19:54

I’m going to a 4 star in Antalya soon. Surely you should be willing to say where you are so people can avoid it? The one I’m going to has got mixed reviews also but I can’t afford the ones with amazing reviews.

LaDamaDeElche · 06/09/2022 19:56

Then why is it expected that everywhere else in the world staff should speak English? What happened to learning some basics of the language before going abroad? Because English is the lingua franca. The majority of people who speak a second language speak English, so by having staff who speak English you can converse with people from many different countries, it's not just about accommodating Brits or Americans, but Germans, Spanish, Japanese etc. That's also why international businesses have English speakers to communicate with clients in different countries. Also, as a person who speaks two languages, I can tell you that learning the basics would not have helped the OP in this situation. You have to have a pretty good grasp of a language to be able to put in a complaint or have a proper conversation. This is why the majority of certainly 4/5* hotels worldwide have English speakers there.

Mummadeze · 06/09/2022 20:02

I just had a wonderful holiday in Antalya in an all inclusive with my teenage daughter…. no leery men at all, wonderful food etc. Could you not use the money your parents have offered for the flight to move to a nicer hotel? I got a great deal on Love Holidays. You could still enjoy the time you have left somewhere else?

henni85 · 06/09/2022 20:08

It sucks when you pay to go on holiday and it’s not good. For what it’s worth, I enjoyed Turkey. Beautiful country, even if the resort reminded me of Skegness in the sunshine

Zoejj77 · 06/09/2022 20:17

You must contact the tour operator and complain while you are away. Explain the safety element and the extra costs. If you get home and report it they won’t do anything or compensate you a penny

Betty65 · 06/09/2022 20:22

Now Hays us privately owned by their founders, British and have extreme pride on standards in service…and with that in mind will be over this like a rash if it’s on social media ie FB,Indra or Twitter…
however, you will need to be able to articulate clearly what the issues are and back it up with photos or other evidence…
Do you know if other British guests in the hotel are experiencing the same issues?

GhostFromTheOtherSide · 06/09/2022 20:30

There’s an awful lot of racism on this thread. Talk about how experiences should be because of the country you go to.

If you want to be peeves on by drunk men then why not go to Ibiza’, except most of them are English, never mind just speaking it.

It’s a shame if a hotel is shit but there are shit hotels all over the world.

I’ve been to turkey 5 times and I love it. And the kids rep in the hotel we stayed in once spoke 5 languages, including English, fluently.

Complain about the hotel, but don’t tar a whole country with the same brush.

janex1 · 06/09/2022 20:43

I have been to Turkey many times Including with my then 18 year old daughter. No overly
letcherous men. Sounds very unusual. Food usually excellent. Where on earth are you? How old is she?

FettleOfKish · 06/09/2022 20:44

@Betty65 I've said it before and no doubt I'll say it again, why would the OP need to resort to social media to have them 'all over it like a rash' when she could simply call them and ask for help as a first step, something she hasn't (at the time of her last post) done.

Jem57 · 06/09/2022 20:48

Had nothing but fantastic holidays in Turkey,however it’s 5 star all the way.
Food and facilities second to none.

notalwaysalondoner · 06/09/2022 21:02

I’d agree with people that say just spend all day at another hotel - almost all hotels are happy for you to quietly sit by their pool if you buy drinks and/or lunch and are not antisocial. If you’re two women/girls even more so (not sure how old your daughter is). Or find a nice beach with a nice cafe and set up camp there every day.

I spent a lot of time in Egypt as a teenage girl on family holidays where a lot of men are very lecherous and to be honest I found it a valuable lesson in cultural differences. It’s not nice being leered at or feeling unsafe but we can’t travel and expect everyone to conform to western norms of behaviour.

WoodlandMummy · 06/09/2022 21:18

Boreded · 05/09/2022 20:41

They shouldn’t be expected to speak English…they are Turkish 🙈

did you look at reviews of the hotel before you travelled?

personally I wouldn’t go to turkey even if someone paid for me…I would expect rubbish standards tbh

Are you always so smugly unhelpful? 🙄

WoodlandMummy · 06/09/2022 21:20

GhostFromTheOtherSide · 06/09/2022 20:30

There’s an awful lot of racism on this thread. Talk about how experiences should be because of the country you go to.

If you want to be peeves on by drunk men then why not go to Ibiza’, except most of them are English, never mind just speaking it.

It’s a shame if a hotel is shit but there are shit hotels all over the world.

I’ve been to turkey 5 times and I love it. And the kids rep in the hotel we stayed in once spoke 5 languages, including English, fluently.

Complain about the hotel, but don’t tar a whole country with the same brush.

Complain about the hotel, but don’t tar a whole country with the same brush

She says while tarring the whole of Ibiza with the ‘full of drunk perves’ brush. 🙄

Crikeyalmighty · 06/09/2022 21:33

@patch6153 interesting you mention that resort- a friend of mine said it was truly awful. Out of curiosity I've just read the Trip advisor reviews - good grief- those who like it only seem interested in the fact there's a lot for kids to do - (it's got loads of slides etc). So many others though saying it's dated, dirty, and most being asked to 'upgrade' when they get there at 1am and don't get what they've paid for plus the fact it's advertised as AI but appears to be anything but- paying for orange juice at breakfast etc!!! And truly crap food- It sounded very very like what the OP was saying. Ironically lots of people reviewing who hated it loved Turkey and had been lots of times .

EbbyEbs · 06/09/2022 21:51

Same experience I had in turkey. All inclusive hotel, drunk brits everywhere, out of control kids, undercooked food (the eggs still make me shudder)

I went out for coffee one day, found a nice looking place, no other customers but couldn’t be arsed to keep looking so went in and sat down. The owner locked me in, put “romantic” music on and decided we were on a date. It was terrifying and I’d never go back to turkey, horrible place, horrible men.

Lovetoplan · 06/09/2022 22:08

Contact the CEO Irene Hays [email protected] and ask for help. Put in as much detail as possible and send photos as well if you can. Be very clear about what you want.

Cancersurvivor · 06/09/2022 22:12

Just take care of Yourselves.
If there’s a Next time book your own Villa, somewhere safe.
Turkey is not a place for single woman to go on there own.

patch6153 · 06/09/2022 22:16

were here at the moment, not the best ive stayed in but also not the worst, all inc is a joke though only between 10am till 2300 and only soft drinks and beer is included everything else is trying to flog you something. we stayed at the grand yazici marmaris palace in april and that was much better. id gladly return to turkey though beautiful place with lots to see. id def say if you visiting turkey then marmaris or like is a good place to start.

Betty65 · 06/09/2022 22:28

Agreed , Phone should have been the first option and isn’t rocket science… dependant on the back logs in the contact centre it could take days to get a response to an email and then if not what she wants to hear, replying would essentially place her at the back of the queue … if she genuinely feels “at risk” and can’t make contact through these channels then social media is the way to go.
Company's will pick any posts up swiftly that suggest “risk” to minimise reputational damage.apart from any thing else…
Might be a good next step ahead of having to fly home early …

Betty65 · 06/09/2022 22:29

Great advice!

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