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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To say “just speak b***** English”

114 replies

Flutterbybudget · 08/08/2022 10:28

Ok, don’t panic
I work in hospitality, in England. We get our fair share of people who don’t speak English as their first language, or at all, and that’s absolutely fine. I only speak English but we get by.
But … we have one regular customer who is English, speaks English all the time to his friends, but finds it funny to come to the bar to order his food/ drink and insists on speaking Spanish/ French or whatever he’s decided to show up with today - tbh I can’t even tell the difference. He then insists on talking me through exactly what he said, as if I’m an idiot, despite holding other customers up behind him.
Now, I’m not actually going to tell him to f* off, but I SO wish I could 😂
So would IBU to do so, given that “the customer is always right, even when they are being a dick”?

OP posts:
Poppyseed14 · 08/08/2022 10:31

He sounds like a complete bell end 🙄

Mrsjayy · 08/08/2022 10:31

What a knob , you must be able to say something to him he's wasting your time and holding up the queue, although he maybe fancies you and this is his pick up lines 😄

Creepymanonagoatfarm · 08/08/2022 10:32

Memorise stfu in both languages...

Fairyliz · 08/08/2022 10:32

He sounds a complete weirdo.

PersonaNonGarter · 08/08/2022 10:33

This is just about humiliating you. It’s got nothing to do with language.

Refuse to serve him. Offer to come back when he has decided what he’d like in English.

Beees · 08/08/2022 10:34

He sounds like a right twat. I'm surprised you say he speaks to his friends in English mostly because I would imagine that his friends would have got fed up with his twatty behaviour years ago.

I'd be seriously tempted to ignore him and tell his to speak fucking English too. No time for idiots like that.

xJoyfulCalmWisdomx · 08/08/2022 10:34

It depends, if he's ordering chips in weatherspoons then he's an eejit but if he's in a tapas bar staffed by spanish speaking people then.......... it's ok. Surely?
I think he's tapping in to some nerve though, you can't tell the difference between french and spanish! you have to be exaggerating!

grey12 · 08/08/2022 10:34

Speak to him/gesture like he's a foreigner who doesn't speak English if he's acting as such. And if there are other customers, they'll see how nice you are 😉

Flutterbybudget · 08/08/2022 10:35

Than good for that
Sadly, I can’t tell him where to go, as I’d probably get the sack, but at least I’m not the only one who thinks she’s just trying to embarrass and belittle the “waitress”.

OP posts:
EmmaH2022 · 08/08/2022 10:37

Tell him to stand to one side
you will call another staff member who will have time to go through it with him on google translate

better still, say they will look for a thesaurus...

Natty13 · 08/08/2022 10:37

Serve everyone else and get to him last. If there is nobody waiting to be served at the same time as him go and "fetch something" and serve whoever else is there when you're back. Men lile that will say "excuse me i was here first love!" then you tell him "yes but you waste my time and hold up other customers with your silly language trick so ypu will need to wait until last if you insist on doing it"

Treat him like a an annoying small child you need to indulge.

RuthBrenner · 08/08/2022 10:39

What an insufferable twunt. Learn some Klingon and shout it loudly when he starts

NuqneH qoH ((nuk-naeh go-agagh) “What do you want fool"?

Marcipex · 08/08/2022 10:39

Say, Oh sorry, was that French? and laugh pityingly.

tallullabluebella · 08/08/2022 10:39

I work in hospitality. The customer is not always right, especially when acting like a knob! My staff dont pander to fools.
Regulars are the worst for this, seem to think that because they come in all the time they have some sort of ownership over the bar and the staff and can act however they want as we "rely on their custom" . He would be told to stfu and order properly as hes creating a queue or dont order at all.

Clarice99 · 08/08/2022 10:40

What a twat 🙄

I'd ask him if his aim is to humiliate and what he's hoping to achieve. I wouldn't be able to keep my mouth shut!!

Pinkywoo · 08/08/2022 10:47

I work in a pub and bought my boss this for Christmas, she loves it!

To say “just speak b***** English”
10HailMarys · 08/08/2022 10:50

Ugh, he's a giant twat, and for so, so many reasons. He thinks he's being funny and clever, when he is being the absolute opposite of those things. He's an attention-seeker. He's a patronising prick who thinks he can show other people up - particularly people who are in a position where he knows they can't just tell him to fuck off, so he's also a coward. He's holding up other customers.

I've done a lot of work in hospitality and this is the absolute worst type of customer.

SillyLittleBiscuit · 08/08/2022 10:52

Would ”shall we just do this in English today, I’ve got other customers that need serving” or similar work?

He sounds like a complete dickhead.

Plumtreebob · 08/08/2022 10:59

Bet his non native languages are really poorly spoken and he is barely proficient in them other than to say beer and chips or whatever it is he is having. What an insufferable bore. I can picture exactly the type of man who would do this too. I think I would just say sorry you will have to wait for someone who speaks French/Italian etc and then ask the person behind him what they want. A few days of this should get the message across.

KvotheTheBloodless · 08/08/2022 11:00

Tell him "va te faire foutre" (fuck off, in French). Or call him a "connard". Then if he complains, tell him you thought it mean something completely innocuous Grin

Staynow · 08/08/2022 11:02

Can you just say 'it's fine to order in English you know'.

unname · 08/08/2022 11:05

SillyLittleBiscuit · 08/08/2022 10:52

Would ”shall we just do this in English today, I’ve got other customers that need serving” or similar work?

He sounds like a complete dickhead.

This could work.

courtrai · 08/08/2022 11:05

Poker face - no reaction. Don't smile or show a blind bit of interest. Do your job and nothing more. Then he's got nothing to complain about. Unless he's completely without social skills he'll get the hint after a few times and stop being a knobber

loislovesstewie · 08/08/2022 11:10

Get a colleague who is fluent in French/Spanish to serve him. When the idiot customer starts his order, your colleague carries on the whole conversation in that language. Job done!

Jux · 08/08/2022 11:11

Staynow · 08/08/2022 11:02

Can you just say 'it's fine to order in English you know'.

This