To complain about cleaner walking in on me naked

[Yolojo]

Staying in a chain hotel, Western Europe, 8am. I'm up but also naked in bed, having a coffee. Someone knocks on the door, I ignore it, not sure if it's my door or someone else's. Then the door opens and a man calls out something, I dive under my sheets and I think I shouted out 'there's someone in here', so the door closes. I throw some clothes on, go in the corridor and say to the guy that check out is 11, and also angrily 'don't come in my room, what the hell!' I didn't have a 'do not disturb ' sign on my door, but then I wouldn't expect to have to use it if I'm checking out before 11. AIBU to complain?

So DND should only be used at times that suit you as opposed to all the time? It takes all of a couple of seconds to hang it out and save yourself any worry. I don't understand why you're arguing this.

I'd put the DND up if I expected to sleep in later than 9am, I wouldn't expect anyone to come in and clean the room any earlier than that (unless they knew I had checked out) and I don't want to have to do a mental ticklist every night before I go to bed.

Some of the posts on this thread are just way off - we're the customers, it's supposed to work for our convenience, not the cleaners! Hotels are not doing us a favour, they are businesses and they have systems and working practices for dealing with all this stuff, something has broken here. I would mention it when you check out and they ask how your stay went.

But you wouldn't have been woken up if you had the DND sign on. It's so simple and designed for the purpose, it just seems unnecessarily difficult of people not to use it. I've never had to have anyone explain to me what the purpose of it is because it's literally self explanatory.

To be fair your OP said I throw some clothes on, go in the corridor and say to the guy that check out is 11, and also angrily 'don't come in my room, what the hell!'

What the hell with an exclamation mark suggests raised voices.

go in the corridor and say to the guy that check out is 11, and also angrily 'don't come in my room, what the hell!'

You said angrily and with the what the hell! It’s written clearly like you were shouting. Regardless you followed him out and angrily told him off.

I'd put the DND up if I expected to sleep in later than 9am, I wouldn't expect anyone to come in and clean the room any earlier than that (unless they knew I had checked out) and I don't want to have to do a mental ticklist every night before I go to bed.

Lol, putting a piece of cardboard on the door isn't "doing a mental ticklist" - it takes two seconds and you do it when you shut the door after entering your room!

If they wait until 11am to start cleaning all the rooms, then the rooms will never be ready for check-in. He wasn't to know the room wasn't empty yet, and you didn't give any indication you didn't want to be disturbed.

Not RTFT but I used to be a front desk manager:

You'll complain
They'll ask if you had the DND on the door
They'll say well, duh...

For those outraged that anybody should be near the door before check out time, have you any idea how hotels work? Imagine if loads of people were checking out that day. Many people check out before check out time. Check in time is about 3pm, if they didn't approach any room until after 11am, they'd never all be clean! If you don't want disturbing, put the sign on the door.

If I'm staying a few days then yes, anytime it suits me, you know, the guest, who's paying
I'm always considerate, but yes, I want to enjoy what I'm paying for and wouldn't be happy being disturbed unnecessarily so early in the morning

So put out the do not disturb sign. It's really basic...

I've never put a DND sign up on the morning of check out, and I've never been disturbed. Why would they clean a room that hasn't been checked out - assuming the guest has left for the morning and will return - only to have to clean it again when they do check out in a few hours?

This.

I could easily have been asleep on a Saturday at 8am in a hotel, or in the shower. Hotel breakfast times are often a bit later on a weekend, so hotels know this, too.

I wouldn’t be bothered enough to complain - mistakes happen, no actual harm was done - but I would be surprised.

You were unreasonable to have a go at the cleaner as he was only doing his job but yes, 0800 is too early for cleaners

8am on a Saturday is a bit early. I wouldn’t normally put out a dnd sign at a weekend, unless I was planning to be up after breakfast finishes.

A lot of drama over nothing. The only thing I can think was possibly wrong was that there was, apparently, no means to secure the door from inside the room. There's usually a chain or similar device that means it can only be opened a small amount of someone opens the door from outside. I use them.

Did he actually walk in on you naked ??
Or is your thread title just for dramatic effect ??

Not really @girlmom21 , it shouldn't be necessary
Again, they paid for the room until 11 o'clock
they hadn't checked out
Were they going to come back and clean it again later for the next guest?
Seriously

Yanbu there was no reason for a cleaner to be accessing your room before you checked out. Imo DND is only if you're staying on for another night.

Whilst agreeing 8am is early and too early in my opinion, you should have locked the door fully.

He opened the door while I was naked. Stepping away now. Just a working class woman, survivor of sexual abuse who felt vulnerable. I started the thread to check what's normal in hotels, because I'm inexperienced. I wasn't going to complain without checking first, now I have and have received a lot of abuse for it based upon people's warped projections of me and the situation. Thanks to those who've kept it civil, I won't complain and will use DND at all times I'm in the room in future.

Me too. Seems a no-brainer.

How do you expect the cleaner to get in?

I used to clean hotel rooms. We would start in the morning with a list of rooms who had checked out already. We’d never knock on the door at 8am if they hadn’t checked out already. Most people didn’t use a ‘do not disturb’ sign, and we wouldn’t disturb those without one either. Maybe there was a mixed up?

Apologies.
First you "shouted out"
Then you "said angrily".

Ywbu and even more so complain!
Please think about what pp have said.

You haven’t received a lot of abuse, you tried to claim posters were wrong with your whole ‘your lying I never said I shouted’, and now that it’s been pointed out that you are in fact wrong you are flouncing off.