Holiday home bill on Prime :(

[BroodleToodle]

More of a wwyd?

I went to a holiday home in the uk around a month ago and while we were there we logged into our own Netflix and Prime onto the tv as this was available. I logged out of Netflix but didn’t the prime it seems as today I’ve had a credit card bill for 340.00. My CC is attached to my prime account.

It lists a lot of prime video, and on logging in I can see that a lot of films have been bought, some to permanently keep in HD (15.99) a piece. All are charges from 1 week, so I’m guessing when a family were staying there?

the thing is what to do next? DFriend says that I should phone the credit card company and deny the charges? But it’s from my account!

DM thinks that I should call the bloody police as it’s theft

and I’m just at a loss, I’m aware that I left it logged in so I’m not sure if I’d even be able to put blame. I’ve messaged the holiday home owner and I’ve logged myself out of all devices

but wwyd?

also name change because I’m mortified

Of course it is theft. The prime clearly says ‘purchase’ with a price attached. Unless they were paying they were 100% aware they were stealing. Report to the police.

The police won't care about this.

Of course it is theft. The prime clearly says ‘purchase’ with a price attached. Unless they were paying they were 100% aware they were stealing. Report to the police.

If I left my Amazon account logged in and unsecured, it would be my own stupid fault if someone bought something on there as a result. So I have my account set up so any changes or purchases come through via the Amazon App on my phone as well as to my e-mails straight away, so if I do happen to forget to log-out somewhere, I'll know straight away if there's an issue.

You are responsible for keeping your account and cards secure - it's not Amazon's fault that OP left her account logged in and someone took advantage of that.

If you use a cash point and forget to collect your card and the next person after you withdraws money it's theft. If you left your account logged in and they knowingly buy services knowing that it is not their account again it's theft.

But if you leave your bank card in a machine, the next person can't just access your account and take your money - they need to put the PIN code in.

The OP already admited they should have logged out, so what's the point of telling them exactly that. It does not make you look any more intelligent does it, good grief you really should think before you type.

You don't know it was the holiday home, all you actually know is that your Amazon account was used fraudulently. I would contact them and state its been used fraudulently, that you have now changed your password and what is the process to recover your money. It happens and these organisations deal with it everyday. I'm sure Bezos will recover from the loss.

Out of interest, what did they watch?

They could of been foreign and not realised. I’m grabbing at straws here.

@Flopbopandpop and OP really should think before she leaves her account open and then wants to waste police time!

Bloody ridiculous!

@coffeecupsandfairylights
My DH works for the police force and he just said he would be interested if some one reported it, so I guess your wrong.

I don't agree that the holiday rental would be in breach of GDPR for handing over details in a case like this. There are clear exemptions for purposes such as preventing and responding to criminal offences. And this does seem like theft as they'd seen the purchase price and knew they weren't logged in.

That doesn't mean they'd actually investigate it or send an officer out, though.

Yeah right! Would he be interested enough to investigate my son being mugged? Because the police really weren't!

Whether it's theft or not the holiday home owner should still only respond to a request from police and not you because of GDPR

They literally can't tell you because of GDPR

There is an offence of “theft by finding” which this might come under.

Looking at your attitude on this thread I wonder why 😉

Sadly I reckon the police are more interested in investigating crimes which are easily solved, makes their stats look better. Serious crimes aside obvious. So this crime with one possible, easily identified suspect great. A random mugging not as likely to be jumped on.

Oh I have no idea what you shoudl do but I just wanted to say you have no need to be mortified - everyone makes mistakes now and then, this was very bad luck that some cheeky bastard took - for you.

that was supposed to say 'took advantage'

@Flopbopandpop oh so you admit the police pick and choose which crimes they investigate?
Based on if they like the victims mothers attitude? Sums up some officers perfectly, like your DH who "works" for the police? Is he a serving officer?

Of course there are 1000s of good officers, over worked and not able to deal with "I left me prime logged in" I want you to prosecute for
£340.

Mm..

That was silly.. but... I think theres a case for 'theft by finding' there - the person doing this would have known damn well they weren't paying for it, and that it wasn't included in the holiday.

However, the holiday home owner really only has an obligation to pass on details to the police if the police ask, not to you, so you'd need the police to be bothered first...

How about start your own pitty me thread, rather than derailing the OPs. I have no interest in discussing your life. As sad as I sounds I don't really care.

@Flopbopandpop actually your post is awful, yours basically saying my son didn't deserve police help because you don't like me stating the very obvious!

Not very nice at all.

What a horrible thing to say.

@Blarting - I am so sorry to hear about your son.

1. Immediately change your passwords so they can't.spend any more.
2. Talk to amazon and.swe.if they will refund.
3. Talk to your bank to see if they will do a charge back.- unlikely.

I dont think it's theft, unfortunately it's your responsibility to look after your password.

@coffeecupsandfairylights thank you! He's ok now, very shaken up at the time, usual went his phone, wallet. I've always said to my boys, just give them what they want, phones and money can be replaced. They showed him a knife, but they didn't need to use it.