My dd gets frustrated (like them all I imagine), however when she is annoyed at me for changing her nappy or getting her dressed etc when she doesn't want to she starts to dig her nails into my hands and angrily scratch me. I now have about 7 or 8 small scabs on my hands. Now I always said I wouldn't hit my dd but if she hits or scratches first I think that is different. Only thing is I am not sure if this is the best way of dealing with this unacceptable behaviour. Advise (without insults or ridicule from the 'holier then though's) much appreciated.