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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

building manager at work ruining my work life

192 replies

Vivbevorcath · 04/02/2022 15:25

I work in an office of around 250 people in central London. I am in a senior position in finance, being a woman it has not been easy to get here over the last decade and i am performing well for the company and I am a good boss to my reports. So a valued employee and generally believed to have good behaviours (according to my 360 references and good end of year “behaviour” scoring .)

The office is open 24/7 because it is a busy industry, so working in lots of different time zones. It’s also quite an intense job where you burn out quickly. It’s hard to juggle with family life and most people can do it solidly for around 10 years and then need to take a break. I work 90 hour weeks, often work weekends, and have 3DC under 5. I often don’t sleep at night and I try to do my share of school drops and pick ups, so I feel like a headless chicken most of the time. The management team at my company acknowledge that I always go above and beyond, I win them plenty of business and I am a strong part of the revenue line which pays everyone’s salaries in our London office.

There is a man who is the site manager at the office who seems to have decided to make my office life a living hell. The reason is that I have lost several of my office passes to get into the building and have required new ones over the years. OR due to the fact I am always dashing about, I have unexpectedly had to go into the office and collect something and needed a temporary pass.

Over the last two years he has done and said the following which I find disrespectful to me and unkind:

  • confronted me in the canteen, raising his voice and standing over me in front of 50 staff about me losing office passes and threatening to “lock me out of the building” if I do not return them
  • sending constant emails to the whole office (250 people) telling them that I have lost passes.
  • sent me bills to pay for new passes to be made
  • followed me into the lift and said things like “I caught you. You were trying to get away from me but I caught up.”
  • coming into my office and demanding I empty my bag and show him how many passes I have and which ones they are, while I am in a meeting
  • my colleagues tell me he is constantly in and out of my office when I am not there moving things around and looking for things (I understand the office is not my property but if he goes in every day when I am not there, surely that is needless?) he then often sends me an email cc’d into the management saying that I have left a mess or I did not fill my bin properly or my plant is dying end needs watering or I am using an old version of windows that is not compatible with the system!!
  • he has implied that he has access to all the security cameras and that he has seen me “up to no good” (I presume he means with the passes again!) he seems to think I have a visitor’s pass from long ago that I secretly use but honestly I have no idea - there is just a pass that I use (it is a plain white card… I don’t know if it’s a visitor’s or not)
  • the final straw is I came in today to do someone a favour (some extra work for the CEO) and he has remotely blocked my pass! So I could not get in. The work was time sensitive, I was banging on the door, and had to beg the security at reception to let me in. I will now have to go to him and ask for another pass and be subjected again to all of this.

Anyway. I think I am done with this and might just explode at him. I know workplace safety is important but I think he has gone too far. AIBU?

OP posts:
Dishwashersaurous · 04/02/2022 17:10

He's clearly obsessive.

But losing a pass a year is an awful lot. He is probably genuinely worried that you could be a security risk

EllaDuggee · 04/02/2022 17:11

You need to make a complaint about him yes, he is harassing you. However you do come across as thinking that having the right pass isn't that important, this carelessness has wound him up and you are in part to blame. Get a permanent pass sorted out, put it in your bag/handbag and take the same bag everywhere. It doesn't have to be hard or involve extra thinking. If you can perform so well for the company you can remember a pass.

Elsiebear90 · 04/02/2022 17:12

I think your attitude to losing passes and repeatedly forgetting your own is quite bad, so he has a point. Where I work losing your pass can result in a disciplinary as it’s a huge security risk, in my department people kept borrowing visitors passes and not returning them because they forgot theirs and now security won’t issue us anymore because of the risk. So your behaviour could mean that everyone else stops being allowed visitors passes.

m00rfarm · 04/02/2022 17:14

Could he be involved in removing your passes? i.e. you have not lost them, he is actually removing them himself?

CottonSock · 04/02/2022 17:15

I just want to know when you see your children in this 90 hour week.

stuntbubbles · 04/02/2022 17:15

How could someone with 3 children under 5 work 90 hour weeks and still fit in school pick ups?
Swipes out with Pete’s pass – he’s using Dave’s – at 3pm; picks up the kids and drops at childminder. Swipes back in with Sue’s pass, borrowed after the Christmas party, and works til 7pm; swipes back out with a visitor’s pass lifted from the stash at reception at lunch (didn’t swipe out, dashed through the gates behind someone else; swiped back in on her visitor’s pass), picks up the kids then WFH til bedtime in an office wallpapered with pilfered passes. Obvious, really.

Dishwashersaurous · 04/02/2022 17:16

And many placed permanent members of staff are not allowed to use visitors passes.

If you don't have your pass, then you can't go in.

Crimeismymiddlename · 04/02/2022 17:17

I can see both sides. I am in charge of x2 parking permits and people losing them or running off them is insanely annoying, I have to get on to the person who issues them, they think I am stealing them. Total ball-ache. However I have never, and nether has the person who issues them done any of the things you describe. He has gone totally over the top and just sounds mean. If it makes you feel any better I bet he is doing to others as well.
You need to go to his manager and make a formal complaint, chasing you into lefts and remotely locking you out of the building and confronting you during meetings is totally not on.

2bazookas · 04/02/2022 17:18

Go tell your boss, HR, take email evidence and any other proofs.

MajorCarolDanvers · 04/02/2022 17:18

That is appalling behaviour. You need to lodge a formal complain or raise a grievance. Use all of the examples you have given in your OP.

PeakyBlender · 04/02/2022 17:20

18 hours a day? Fuck that.

You've got more important things to work out than Rob.

BrandyAB · 04/02/2022 17:21

I also agree with @NeverDropYourMooncup YABU not looking after your passes. Compliance is important in finance and it’s just the same in security.

However, he is being a jobsworth and overstepping. YANBU about this but are not helping to resolve the situation.

Be honest, do you have more than one pass I.e. at home, in pockets and handbags etc. If so, gather them all up and take them into work and hand them in to his boss. At the same time explain his unacceptable behaviour and that you will report it if it continues.

SantaHat · 04/02/2022 17:22

Senior finance person yet need advice on MN about how to have a discussion with HR about harassing behaviour from a member of facilities?

marieantoinehairnet · 04/02/2022 17:22

blow a whistle on him, surely your firm have a conduct line, it's called harassment

LemonDrizzles · 04/02/2022 17:25

Report him, yes, also suggest they give staff lanyards. Also order a few lanyards for yourself from ebay or amazon, brightly coloured. Then hang it somewhere at home where you can't forget. Put it in grub the time you get dressed.

ComDummings · 04/02/2022 17:26

While he is a total dick and needs to stop you really need to stop losing your passes. It’s a security risk and you’re making more work for him, so while he shouldn’t be bullying you I can see how this has escalated.

JellyinaWelly · 04/02/2022 17:28

Harrasment and formal grievance to HR

marieantoinehairnet · 04/02/2022 17:28

@Useranon1

Do you actually work 90 hours a week? That's 18 hours a day given you said you don't always work at the weekend! Plus commuting you're sleeping what, 4 hours a night?
Does that 18 hours include Mumsnet time?
Coffeetree · 04/02/2022 17:30

Oh pass schmass. He's not your boss. If the passes are that big a deal then he needs to bring it up through the proper channels and then if your bosses are bothered, they'll deal.

It's a red flag that your bosses are allowing him to publicly harass you like this. Perhaps it's part and parcel of the environment where they're happy for you to work 24/7.

I have a good boss now and just yesterday he very deftly and publicly defended me when a misunderstanding brought some criticism my way.

Definitely make the complaint, but just bear in mind that this tactic of allowing an unofficial boss to tyrannise everyone is a bad sign.

Pyri · 04/02/2022 17:30

@LemonDrizzles

Report him, yes, also suggest they give staff lanyards. Also order a few lanyards for yourself from ebay or amazon, brightly coloured. Then hang it somewhere at home where you can't forget. Put it in grub the time you get dressed.
NOTHING GOOD CAN COME OF WEARING A LANYARD
SynchroSwimmer · 04/02/2022 17:33

Could you ask to see his Terms of Reference via HR whilst logging the issue with them.
It sounds like he is doing things in your space that would not be in his remit…

HMG107 · 04/02/2022 17:38

He's a bully whose been allowed to get away with his behaviour so it's escalated. You need to raise a formal grievance.

I have lost passes or needed a replacement for the day most weeks and this was before I knew I had ADHD. Apart form one workplace every one had always been kind, considerate and have simply issued a new pass/provided a temporary one when needed. They cost pennies and generally the help desk staff were happy for something to do.

The only time I've had an issue was with an insecure man who used my need for support as a way to put me down .I was straight out of uni so ashamedly I put up with his behaviour.

Squidthing · 04/02/2022 17:42

He sounds awful - I would complain. He shouldn't be looking through your stuff or shouting at you in front of others.

Coffeetree · 04/02/2022 17:42

We had an office manager like this once (old job). She would regularly publicly humiliate us fee-earners for infractions, complete with outbursts. She used to gleefully criticise people if they had a low earning month. We were all working mega hours. I can see now that management tacitly encouraged it because it kept us quiet but management couldn't get the blame for bullying.

phishy · 04/02/2022 17:44

Why haven’t you reported him for bullying? Has no one senior called him on these bullying emails they’re cc’d into? Sounds like a shit company.

I have had the pass for 11 years, losing it once a year is ridiculous, OP, but no excuse for his bullying and aggressive behaviour.

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