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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To not have complained due to worry about being perceived as a "Karen" ?

143 replies

ILoveHuskies · 31/01/2022 10:26

Firstly, I bloody hate this term, it is only ever used for women, it is mysogynistic and ageist.

However - I don't ever want to be seen as one. I had a day out yesterday with my teen dd and we had really awful service in Pizza express, a 45 min wait for food and then they forgot part of the order and the waitress was not rude exactly, but sort of snippy. despite me being friendly and smiley as possible as I know its a hard job.

But the worry I would be seen as a karen was what stopped me complaining. I already feel like younger people see me in a negative way now I am past 40 and this karen shit makes it worse.

OP posts:
SnotRags · 31/01/2022 10:28

That’s how the Karen movement is designed to make you feel. It’s designed to shut women up and keep them in their place.

MooSakah · 31/01/2022 10:28

Don't use the term if you disagree with it. Fight back.

AuntieMarys · 31/01/2022 10:30

I wouldnt give a toss how I was perceived. Bad service is unacceptable. You don't need to make a scene or be rude...just quietly ask for the manager. If you don't get satisfaction, contact head office. Twitter usually does the job.

MissyB1 · 31/01/2022 10:30

So the “Karen thing” did exactly what it was designed to do didn’t it? Shut you up and kept you in your place.
I don’t give a shit if anyone calls me that (or anything else). I will speak up when I need to.

WheelieBinPrincess · 31/01/2022 10:32

More fool you then.

ItWorriesMeThisKindofThing · 31/01/2022 10:34

I think that there’s now a strong possibility that any woman over 40 complaining or raising a concern will be written off as a “Karen” regardless of the actual situation. It’s convenient, isn’t it?

Go ahead and complain if you are sure you are in the right. What they think of you is totally irrelevant really - if they have been paid for a service they should provide it - if they have a poor attitude generally they probably hate all their customers equally anyway.

WhatATimeToBeAlive · 31/01/2022 10:37

So you hate the term and here you are using it. Just stop that shit now, please.

JuergenSchwarzwald · 31/01/2022 10:38

@SnotRags

That’s how the Karen movement is designed to make you feel. It’s designed to shut women up and keep them in their place.
Exactly.
Branleuse · 31/01/2022 10:41

Tell your kid that if they want to bend over and take shitty service their whole life thats their problem, and if not accepting to pay good money for rubbish service is being a karen, then im lopping my hair off and calling the manager!

ILoveHuskies · 31/01/2022 10:44

Just fucks me off that if I was young I would have had absolutely no hesitation. I was worried about embarassing DD as well (as I know I would have been embarassed at 13 if my mum complained, even if it was quietly :D )

I have still got my receipt, I think after reading these replies I will contact them online.

OP posts:
tackling · 31/01/2022 10:49

Contact them and wave a huge virtual middle finger in the air at all the male chauvinists out there who invented this term and use it with such vitriolic glee.

(The grown ups in charge like the "Karens" anyway, it's only due to feedback that they can improve things.)

DiddyHeck · 31/01/2022 10:53

That's unusual. I normally find the older we get the less worried we are about complaining etc. Surely you must have always been a worrier/anxious to some extent or has this really only started since you turned 40?

grumpygiraffe · 31/01/2022 10:57

If you hate the term Karen then don’t use it.

I thought the insult formerly-known-as-Karen was aimed at women who acted like arseholes when they complained. As long as you can complain without being an arsehole then it won’t apply to you anyway.

If you’re over forty then you should really have stopped caring by now what other people think about you.

JuergenSchwarzwald · 31/01/2022 10:58

I thought the insult formerly-known-as-Karen was aimed at women who acted like arseholes when they complained

no it was aimed at someone's ex-wife originally.

Now it is aimed at anyone female over the age of 45 who dares to have an opinion.

whynotwhatknot · 31/01/2022 11:00

no that wouldnt have stopped me complaining-errors and bad service are justfiable to complaints

KedgeIsland · 31/01/2022 11:02

@MissyB1

So the “Karen thing” did exactly what it was designed to do didn’t it? Shut you up and kept you in your place. I don’t give a shit if anyone calls me that (or anything else). I will speak up when I need to.
This.

Seriously, OP? That’s like being afraid to be a feminist in case a younger person thinks you’re a hairy-legged man-hating bra-burner.

billy1966 · 31/01/2022 11:08

@MooSakah

Don't use the term if you disagree with it. Fight back.
This term would not stop me for a second complaining for shit service/product that I am paying for, not for a moment.
Isaisa · 31/01/2022 11:08

The Karen thing isn’t about all women daring to complain. As a PP said, it’s just a bit of a joke aimed at over-complaining entitled ones who are rude to staff when they complain

Iggly · 31/01/2022 11:10

My kids use the term Karen now as an insult and every time I remind them it’s ok to complain and they’ll say “but mum, that’s not what we mean”

I give them the Hmm face.

I understood that the Karen thing was relating to BLM and Black Lives Matter originally but now it’s just everywhere. Its horrible. Songs, memes, videos of “Karens and Darrens”.

I’ve told my children it’s racist and sexist (because it’s a stereotype about white women) and I shut down any videos etc that they watch in my presence. And we talk about it a lot.

Cornettoninja · 31/01/2022 11:12

I don’t really care what someone thinks if I’ve cause to complain, obviously they’re not going to be best pleased and may even call me names behind my back but that doesn’t affect me in any real way so I wouldn’t let that stop me 🤷‍♀️

You’re over thinking it, if you complain you’re not going to be any more than a footnote of that persons day. I guarantee you they wouldn’t give it half as much thought as you have.

AsYouWishButtercup · 31/01/2022 11:14

I know what you mean, I’m conscious of it these days but complain anyway because if I don’t I’m just pandering to the stereotype. I’m old enough now to have decided I won’t be silenced.

I do think service staff are now put on a pedestal to the point where you can say anything, EVER, especially as a woman, because they aren’t paid magnificently. I see this in their attitude too - so many are terrible these days!

Before Christmas I ordered a Mario Kart Hot Wheels set from Smyths, with Mario, Luigi, Princess Peach etc in the set. Went to pick it up, was asked by the prickly assistant “ID?”. I looked in my pocket and pulled out what I thought was my bank card but it was DD’s Go Henry card. I laughed and said “Ah, that’s no good!” And he said in a REALLY arsey way “No love it isn’t, I obviously need one with your name on it”. Given I’d just witnessed him calling a man Sir, who he laughed and joked and chatted with, I didn’t appreciate being referred to as ‘love’.

Anyway went to get my bank card and went back in. Same bloke, acted like it was the biggest inconvenience ever to get this toy, and when he came back it was a set of the secondary characters of Mario Kart, not Mario & Luigi etc. I said I’d ordered one with the primary characters and he sighed and said “Well that’s what was on the shelf”. I went online and showed him the picture, and he took my phone, scrolled down to some TINY writing at the bottom that said “Packs May vary”. I said well the only picture on the website is the one of the pack I thought I’d ordered so could he understand how that’s fristatrujng and misleading. He said ‘Not really, when you order you need to read the full description. I asked if he could feed back that Smytbs need to make it clearer as to me that’s false advertising. He said no but “you can email customer services if you want love” Hmm. I got a refund, and you’d think it physically pained him to put it through.

It’s not the worst customer service ever but it’s the thinly veiled contempt and I don’t care what anyone says, its because I’m a woman. 99% of the time, IMO and IME, if people are rude to me by Default it’s because I’m a woman. I don’t care what they earn, or what kind of day they’ve had, if they can simper and smirk for ‘Sir’ they can have basic manners for me. And when it’s all the time, most days, it gets exhausting and I can only have patience for so long.

JuergenSchwarzwald · 31/01/2022 11:15

I’ve told my children it’s racist and sexist (because it’s a stereotype about white women) and I shut down any videos etc that they watch in my presence. And we talk about it a lot

And ageist.

Dibbydoos · 31/01/2022 11:16

If I had bad service I would def raise it. There's no need to complain as such but asking them if the service you received was acceptable is where I'd start the conversation.

AsYouWishButtercup · 31/01/2022 11:16

s an aside OP, I complained to Pizza Express once as they brought out dough balls for my then 4yo that were so piping hot she actually burnt her fingers - I had to treat them when she got home. I got a phone call from head office, a written apology and a £200 gift card

Mylee · 31/01/2022 11:17

@WhatATimeToBeAlive

So you hate the term and here you are using it. Just stop that shit now, please.
Exactly
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