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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To put in a complaint about Amazon for this?

273 replies

SoniaFouler · 27/12/2021 10:48

I’m not sure this is right

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PinkWaferBiscuit · 27/12/2021 11:05

Cross posted, there is no way a genuine advert for amazon shows what you say it dis. If you're certain it wasn't for a show then the only alternative is the advert wasn't a genuine advert. What app was he playing?

SoniaFouler · 27/12/2021 11:05

@PinkWaferBiscuit

It was not appropriate IMO on an app for kids

I appreciate you say you don't think it was appropriate but that doesn't relate to what I said. Unless this was advertising a show then it really doesn't sound like it was a genuine amazon advert.

If it was advertising a show then I don't think I'd be complaining as ads that pop up on an app could be for anything, I personally wouldn't be allowing a child to play a game which could show any ad as a pop up.

But I saw the advert myself, it wasn’t an advert for Amazon Prime, or a show Amazon was advertising, the advert was for Amazon - the website. The app he was playing was angry birds
OP posts:
Pinkflipflop85 · 27/12/2021 11:07

If you've downloaded a free app that is only free due to advertising within it then you are opening up to exposure to anything. The app may be aimed at children but the adverts don't need to be.

PinkWaferBiscuit · 27/12/2021 11:08

But I saw the advert myself, it wasn’t an advert for Amazon Prime, or a show Amazon was advertising, the advert was for Amazon - the website.

Im not saying you didn't think that's what it was for. What I and many others are saying is this clearly wasn't a genuine advert for amazon. Why the heck would they advertise amazon, a website for purchasing goods and streaming services, with an advert depicting a person's skin being ripped off?

Starcaller · 27/12/2021 11:08

Yeah I'm guessing you need to pay to remove the adverts, which is always a good idea with children. Free games have to make their money somewhere.

HunterHearstHelmsley · 27/12/2021 11:10

Angry Birds isn't a children's app, per se. I've just had a quick look on the app store and it says ^This game may include:

  • Direct links to social networking websites that are intended for an audience over the age of 13.^

If he is under 13 then he should have been properly supervised.

SoniaFouler · 27/12/2021 11:10

But why would it be a fake advert for Amazon when it had the Amazon logo and telling people to go on Amazon the website? And on Angry Birds too, it’s not an uncommon game, it’s famous and has had a film about it - it’s a fhildrens game. I’m going to try and find it.

OP posts:
SoniaFouler · 27/12/2021 11:11

@hunter it wasn’t a link to a social networking app it was advertising Amazon the website

OP posts:
sst1234 · 27/12/2021 11:12

OP who age you going to complain to and what will they investigate if the said ad cannot be found. Where is it? Why can no one else find it? The internet is a vast unregulated space, if your child is playing free games, do not expect to see things that are verified and genuine.

Lou98 · 27/12/2021 11:13

Sorry but I think YABU - I don't know what advert you're talking about but Angry Birds wasn't designed on the App Store to be a Children's app (even though it's fine for them to play). As a poster above quoted it does say it may contain content in ads etc not suitable for under 13's. As they have that disclaimer I'm not sure you would get anywhere with complaining - you should have been watching or pay for the full version so no ads will pop up.

I also don't know why an Amazon advert would have someone's face being ripped off though - is there a link to the advert on YouTube or anything?

Mummyoflittledragon · 27/12/2021 11:13

@HunterHearstHelmsley

Angry Birds isn't a children's app, per se. I've just had a quick look on the app store and it says ^This game may include:
  • Direct links to social networking websites that are intended for an audience over the age of 13.^

If he is under 13 then he should have been properly supervised.

This. My 13 yo dd would have been ok with the ad you described. Probably thought it weird rather than frightening.
SoniaFouler · 27/12/2021 11:15

If I can’t find the advert then I don’t know y unless I can play it on the app and then record it from another phone and send it to Ofcom. I didn’t know whether Ofcom covers things like this. It just scared the ber Jesus out of him and I didn’t think it was appropriate in a child’s app.

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Stompythedinosaur · 27/12/2021 11:15

Hard to say without seeing the advert - it is hard to imagine an Amazon ad with graphic violence in.

ShowOfHands · 27/12/2021 11:16

@SoniaFouler

But why would it be a fake advert for Amazon when it had the Amazon logo and telling people to go on Amazon the website? And on Angry Birds too, it’s not an uncommon game, it’s famous and has had a film about it - it’s a fhildrens game. I’m going to try and find it.
You might be new to the internet and scams but using somebody else's logo is Scammer 101. They pretend to be banks, companies and businesses. Just because it uses a logo, doesn't mean it's legitimate though Joe Public is still struggling with this. Hence people being scammed out of thousands of pounds on a daily basis.

A link really would help if you can find it. And Amazon will want to know if somebody is posing as them.

HunterHearstHelmsley · 27/12/2021 11:17

[quote SoniaFouler]@hunter it wasn’t a link to a social networking app it was advertising Amazon the website[/quote]
The point being, it is assumed the user is over 13. The terms of service say this

As a precondition for using the Services, you must agree to these TOS. If you accept these TOS, you represent that you are age 13 or older. If you are between the ages of 13 and 17 or otherwise do not have the authority to enter into agreements such as these TOS, you represent that your legal guardian, or a holder of parental responsibility, has reviewed and agreed to these TOS.

Sewannoying · 27/12/2021 11:17

I play angry birds and not all the videos are suitable for kids. And the game came before the film. Just because there’s a kids film doesn’t mean the game is suitable for kids. We let DD play the game, but switch off the adverts. It means she can’t get extra lives, etc., but we don’t have to worry about what she sees.

Lou98 · 27/12/2021 11:17

I didn’t think it was appropriate in a child’s app

Again though - it's not a Children's app! This is from their website (the designer of the Angry Birds app) and there's a link to it in their T's&C's on the App Store

To put in a complaint about Amazon for this?
SoniaFouler · 27/12/2021 11:19

@ShowOfHands
You might be new to the internet and scams but using somebody else's logo is Scammer 101. They pretend to be banks, companies and businesses. Just because it uses a logo, doesn't mean it's legitimate though Joe Public is still struggling with this. Hence people being scammed out of thousands of pounds on a daily basis.

I understand what you’re saying, but it wasn’t an advert with a link, or saying “click here” and it takes you to a fake Amazon website to steal details, it was literally an ad, advertising Amazon, the logo came up at the end, and when it finished, the ad turned off and the game continued. It wasn’t like a … I can’t remember the name of what it’s called, but like those fake text messages when it says “click here - you have a Royal Mail parcel” and it takes you to a duplicate website, it was just literally an advert for Amazon. I can’t really explain it very well. I am trying to find it online but I can’t.

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sst1234 · 27/12/2021 11:21

If you can’t find the ad, then your trail has gone cold. Nothing to complain about. And posters are correct that just because you saw the logo doesn’t mean that it was for that company. Surprised you take everything you see on the internet at face value.

Memyselfandfood · 27/12/2021 11:23

Yes but angry birds is not a child’s app! If you download apps not meant for little children you will get videos that may not be appropriate for little kids.

SoniaFouler · 27/12/2021 11:23

@Lou98

I didn’t think it was appropriate in a child’s app

Again though - it's not a Children's app! This is from their website (the designer of the Angry Birds app) and there's a link to it in their T's&C's on the App Store

I didn’t know that, however, I hardly think that’s the fault of his parent, on the App Store it says from 4+ (I checked yesterday as I was incredulous) and he is 6. Could that be another complaint to Ofcom as well?
OP posts:
Memyselfandfood · 27/12/2021 11:23

Check the age on apps.

DaisyNGO · 27/12/2021 11:24

OP in the advert
What was under the skin?

SoniaFouler · 27/12/2021 11:24

@Memyselfandfood

Yes but angry birds is not a child’s app! If you download apps not meant for little children you will get videos that may not be appropriate for little kids.
see my below post
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sst1234 · 27/12/2021 11:24

Are you just looking for things to complain about?