Page 11 | To put in a complaint about Amazon for this?

PinkWaferBiscuit · 27/12/2021 22:42

if the company did it like this because saying "4 plus" will attract more people and generate more income, the chances are this would be viewed dimly by the courts if it ever ended up in dispute

The company have never said 4 + have they? It was the app store that said 4+ do I'm not at all sure how this is the company's fault or how they would be in any way to blame.

PigeonLittle · 27/12/2021 22:44

Youre a hero.

Original poster

SoniaFouler · 27/12/2021 22:56

@PinkWaferBiscuit

if the company did it like this because saying "4 plus" will attract more people and generate more income, the chances are this would be viewed dimly by the courts if it ever ended up in dispute

The company have never said 4 + have they? It was the app store that said 4+ do I'm not at all sure how this is the company's fault or how they would be in any way to blame.

Because the companies set the age ratings when submitting their apps to the App Store which is why I don’t understand how they can advertise it as 4+ but in the terms and conditions it says 13+ Maybe that’s what people aren’t understanding my point although @seeseesee seems to get what I mean.

Although everyone keeps pointing out in the terms and conditions the 13+ rule which says it may advertise social media apps/websites in which a user must be 13 years old to join, which was not the case I was talking about at all

OP posts:

seeseesee · 27/12/2021 22:58

@pinkwaferbiscuit - I was saying that not reading the t's and c's likely does not negate any complaint. It would be for Ofcom to work out what responsibility the app had, the company had, anyone else had, I'd guess.

colourfulpuddles · 27/12/2021 23:04

Why are you ignoring the fact that your DN’s parents are neglectful by allowing their six year old son unsupervised access on a phone upstairs?

WiddlinDiddlin · 29/12/2021 04:38

How hard is this OP?

Company A makes game/app/whatever - they have to check content against various rules and regs and state an age range it is suitable for.

Thats their bit done.

If you want free content, you 'pay' for this by seeing the adverts served during the use of the game or app.

If you don't want to see ads, pay the premium not to do so.

Company B supplies apps/games/etc... iTunes, Google etc. THEY may or may not state both the age range for the adverts and the age range for the game (and they may state one but not the other).

They would be the people responsible for selling the advertising space within the app or game.

So you could have a game with content suitable for a toddler, with adverts served that are not suitable for a toddler.

That happens when a game is popular for adults, and lets be clear.. games with in-app purchases like Angry Birds or Candy Crush.. are NOT for toddlers, they are designed and made to sell advertising or to sell in app purchases.. to adults.

Maybe you need that a bit louder - these games are NOT FOR CHILDREN, no matter how animated they are, how many spin off kids films there are, whatever. They are aimed at adults who see advertising and who buy in game content. That is how app/game makers and suppliers make money.

The fact they entertain your children is by the by.

KarmaStar · 29/12/2021 05:10

I don't think op,you are stopping long enough to consider the replies from pp trying to help you by researching before firing off your repetitive responses.
Stop allowing young children to access free Apps and move on,spend your time protecting your dn rather than chasing down who is responsible when disclaimers are in place.You won't get anywhere looking for someone to blame here.

Original poster

SoniaFouler · 29/12/2021 10:55

@WiddlinDiddlin

How hard is this OP?

Company A makes game/app/whatever - they have to check content against various rules and regs and state an age range it is suitable for.

Thats their bit done.

If you want free content, you 'pay' for this by seeing the adverts served during the use of the game or app.

If you don't want to see ads, pay the premium not to do so.

Company B supplies apps/games/etc... iTunes, Google etc. THEY may or may not state both the age range for the adverts and the age range for the game (and they may state one but not the other).

They would be the people responsible for selling the advertising space within the app or game.

So you could have a game with content suitable for a toddler, with adverts served that are not suitable for a toddler.

That happens when a game is popular for adults, and lets be clear.. games with in-app purchases like Angry Birds or Candy Crush.. are NOT for toddlers, they are designed and made to sell advertising or to sell in app purchases.. to adults.

Maybe you need that a bit louder - these games are NOT FOR CHILDREN, no matter how animated they are, how many spin off kids films there are, whatever. They are aimed at adults who see advertising and who buy in game content. That is how app/game makers and suppliers make money.

The fact they entertain your children is by the by.

That is so naive

OP posts:

idontgetpaidenoughforthis · 29/12/2021 12:29

How is it naive op? These are the facts!

sst1234 · 29/12/2021 12:33

OP, curious about how old you are. Your grasp on simple facts seems to be a little light.

PinkWaferBiscuit · 29/12/2021 12:35

@idontgetpaidenoughforthis

How is it naive op? These are the facts!

I can only presume that the OP doesn't know what the word niave means, her reply makes absolutely no sense.

seeseesee · 29/12/2021 13:19

OP one or two posters here understood your point, which is that the app displayed only a "4 plus" rating, which irrespective of parental responsibilities is misleading and worth complaining about. When posters start to make personal comments I think it is game over, it is impossible to have a discussion with people who make things personal. So far there hasn't been a good reason given not to raise a complaint. You don't have to work out if any and if so which company or organisation is responsible before raising a complaint. I really would just hide thread now and let it die off - I hope you don't mind this advice!

Mummyoflittledragon · 29/12/2021 13:31

Apparently there isn’t an ad free version,

Well then your Dn shouldn’t have unfettered access to the app.

As for your That is so naive comment, you are the naive one as you clearly think the onus is on the owners of a free game to not frighten a 6 years old when it has been made clear to you the owner of the phone that some of the content shown during playing the game in app may not be suitable for anyone under 13. As your dn is 6, this is on you.

I am sick of this fucking blame, cancel culture. Grow up.

Mummyoflittledragon · 29/12/2021 13:32

@seeseesee

OP one or two posters here understood your point, which is that the app displayed only a "4 plus" rating, which irrespective of parental responsibilities is misleading and worth complaining about. When posters start to make personal comments I think it is game over, it is impossible to have a discussion with people who make things personal. So far there hasn't been a good reason given not to raise a complaint. You don't have to work out if any and if so which company or organisation is responsible before raising a complaint. I really would just hide thread now and let it die off - I hope you don't mind this advice!

I have understood this point just fine.

colourfulpuddles · 29/12/2021 14:53

Still not addressing your neglectful sister/brother, OP.

ldontWanna · 29/12/2021 15:29

Was your DN really that scared and traumatised,pale etc.? Or you added that for effect, just like you made the add sound a lot scarier than it was.

Original poster

SoniaFouler · 29/12/2021 15:44

Thank you @seeseesee

OP posts:

Original poster

SoniaFouler · 29/12/2021 15:45

@ldontWanna

Was your DN really that scared and traumatised,pale etc.? Or you added that for effect, just like you made the add sound a lot scarier than it was.

Yes he was, and I didn’t make it sound scarier than it was - I incorrectly described it as CGI when it was plasticine, that was a mistake.

OP posts:

Original poster

SoniaFouler · 29/12/2021 15:48

What I meant by naive was that “the game isn’t for children” - of course it is. It had a film based on it. It wasn’t an adults film. It was a kids film, I don’t know the age rating but I would be very, very surprised if it was a 12 or a 12A as it was a kids film. It’s clearly a kids game too. Not to say adults can’t play it but it’s child-friendly, hence the 4+ age rating.

OP posts:

saltinesandcoffeecups · 29/12/2021 16:06

@SoniaFouler are you still beating this drum?

Go report it if it makes you feel better. It won’t result in anything for the reasons that 200+ posts have already mentioned. But go for it, so you can glow in your righteous indignation.

WiddlinDiddlin · 29/12/2021 16:45

It is a 4+ age rating to play the game because the mechanics of game play are suitable from 4 upwards, and the content of the game itself is mild, there's no blood and guts, there's no swearing, there's no sex etc.

It isn't a game DESIGNED and made for 4 year olds. That isn't how this works. It is a game designed to engage people long enough that they either buy in game content or they watch the adverts so they can keep playing. Either way.. that's a thing for adults, they're the ones with money.

Once Angry Birds became popular, the next step was merchandise which obviously appeals to children too, and then the films.

If you start out with an adult market for the game, and then it appeals to different markets, you make products for that market, hence a game NOT for toddlers ends up with a film very much for toddlers.

Successful franchises work this way, why would you identify another market for your product and then NOT use it?

I think it is you who is naive.

WiddlinDiddlin · 29/12/2021 16:49

BTW.. the movie (well Angry Birds 2) is PG, but its 6 upwards, with PG recommended up to 8 years of age due to animated violence and sexual references.

So even the films were not for under 6's.

DeathTo2021 · 29/12/2021 17:11

My daughter was playing a child's game when she was about 6, with me sat next to her supervising when an adult website ad popped up and a woman was masturbating.

Sometimes the company responsible for managing the ad the services have issues and just because the game itself is for 4 year olds, don't assume the ads will always be, things happen and slip through it sometimes the ad platforms have issues, it's happened on MN quite a few times where porn ads slip through whatever company's they use to deliver the ads.