aldi not allowing customer with their own trolley in store

[bluebell34567]

they want customers to leave their own trolleys near the door of store, its like a designated area there.

i saw a lady today who didnt agree with that.
she said anyone can just pick up her trolley while she is in the deep end of the store.
there is a security guy there with no name tag and you cant trust he wouldnt just leave their position for one reason or another.
also, how he would know which trolley belongs to who.

is she being unreasonable?

I totally agree OP. It very well could be nicked. I’d be chaining it up outside like a dog!

Q I am however curious as to why this lady did not use a store provided shopping trolley and hang her bag on the front or fold it down inside with a plastic bag under the wheels for hygiene? Was this not allowed either?

A i think she didnt need an aldi trolley, only a basket

But she could have chosen an Aldi trolley - it would have been bigger than the basket so what could have been the problem?

An empty personal shopping trolley could be folded down and placed in the Aldi trolley surely?

Padlock an empty one outside to a lamp post and wheel their trolley out to it. They discourage you from packing at the till anyway to speed up the process for everyone else. 40 years ago you could leave your baby in a large pram outside the corner shop with no worries but you can't trust anybody these days so if that's what Aldi says then go along with it or shop elsewhere.

@Elieza

You can’t bring a tartan trolley thing full of messages from elsewhere into a shop. How would they know what you’d paid for and what you pinched from Aldi and stick in your tartan trolley? Especially if no receipt. Security guards don’t have time for that palaver.

I think they are quite right to refuse admittance.

A better plan would be to shop in different shops on different days so you never have to have any other shops’s messages on you when you enter another shop.

Don't be so ridiculous. Pushchairs can have items purchased elsewhere as well. But they're allowed. I am disabled. I don't drive and I cannot carry bags. What to you propose?

If I go into town to do some shopping and I buy a few things in, I dunno, Next, so I have two large carrier bags of shopping, they still let me in M&S. I don't have to surrender my bags in case I shoplift! A trolley is no different.

Really odd

@Elieza

You can’t bring a tartan trolley thing full of messages from elsewhere into a shop. How would they know what you’d paid for and what you pinched from Aldi and stick in your tartan trolley? Especially if no receipt. Security guards don’t have time for that palaver.

I think they are quite right to refuse admittance.

A better plan would be to shop in different shops on different days so you never have to have any other shops’s messages on you when you enter another shop.

This is ridiculous. People go into shops all the time with items bought elsewhere. They may have them in bags or trolleys. Do you really think the average working person has time to go to different shops on different days?

I saw a person in Aldi once with one. They were going round the store in the reverse to everyone else. It was rammed full of stuff.

Being nosey I pretended to browse whilst watching them. They got closer and close to the 'in' door. Which only opens when someone comes in. I was convinced they would nip out when the next person came in and the door was opened. But, they must have clocked me and innocently made their way to the till.

Might have been innocent but a great way of nicking a trolley full of food.

Not related but years ago we had some delightful traveling folk round the town. They used to walk n the store, fill a trolley and walk straight out with it. Got away with it every time. Apparently it's cheaper to loose a trolley of shopping than to replace plate glass windows that get smashed if the police are called.

A better plan would be to shop in different shops on different days so you never have to have any other shops’s messages on you when you enter another shop

This is such a weird craven attitude. I suggest you improve your self esteem and stop inconveniencing yourself trying to please fucking Tesco. It would never even slightly cross my mind that I should be scared to go to two shops in a day. For some reason this has really got to me.

I literally saw an older man in Morrisons this morning, pulling a tartan "sholley" along behind him, while pushing a normal small-sized Morrisons trolley in front of him. He looked like a train.

But she could have chosen an Aldi trolley - it would have been bigger than the basket so what could have been the problem?

Perhaps she struggles to push a supermarket trolley. I know my grandma did.

Apologies to Sholley (registered trademark).

In. my pp, I said that my Sholley, the model with the reinforced lid that you can sit on, cost £200. It was £150. Too much to lose left at the entrance to a store.

And well worth every penny to me. Pushing, rather than pulling as with. my old 2 wheeler, somehow de-kinks my back. so I feel better at the end of a trip out than I did before. And, since so many stores and local authorities have got rid of chairs and benches 'because of covid', I don't have to worry about running out of steam between the post office and the bank.

I do online shopping for most of my groceries, but if I go into a supermarket for fresh food, I use their basket on top of my Sholley. I take up less room than a buggy and it would be much more difficult to shop-lift than using bags hung on a trolley.

Never had a problem with other shops. Your loss, Aldi.

@Thymeout, so really you are using your Sholley as a mobility aid as much as it is a shopping bag.
I really would email Aldi and point that out, if not for your own benefit but for the benefit of other people with mobility issues who find the answer in a trolley.

It's a really unwelcoming stance for them to take. And discriminatory against low income people who don't have cars, people will issues carrying large loads. And those with mobility issues.

@Lockdownbear

Yes. They're sold as 'a discreet mobility aid' and I'm hoping to be able to use it for visiting art galleries etc. as well as shops. (My recovery from major surgery has stalled because of shielding/lockdown. Need to get out for exercise.)

I'm lucky to be able to afford a trolley with brakes and a buggy-standard chassis, but, ime, anyone who's chosen a four-wheeler, even a cheap one, has done so because it makes them feel safer when walking.

Yes. Will make Aldi aware of this thread.

Yes. Will make Aldi aware of this thread.

good idea Thymeout

I can't see their POV at all.

I meant that I could see Aldi's POV i.e. not wanting to lose stock to shoplifting (didn't really need to say that, I suppose!) However, they are going about it in a wholly unacceptable (and discriminatory) way.

Ultimately, there are any number of ways that people could shoplift if they wanted to - even if you forced everybody to shop naked, some of the most determined would still use bodily crevices - you just have to take reasonable precautions but also accept that zero shoplifting is simply not realistic.

I still maintain that most young, healthy, able-bodied drivers wouldn't be willing to drive to shop 1, then drive home; then drive to shop 2, then drive home.... but it seems that elderly and/or disabled non-drivers can simply be 'advised' to fill their days by doing just this under their own steam 'to avoid any confusion or awkwardness'.

My own disabilities and mobility problems are far, far less severe than those of many people; but reading of this, it just underlines yet again that disabled people are routinely othered and seen as sub-human, an unimportant anomaly and just an all-round inconvenience by so, so many people, companies and organisations.

I have been into Aldi with my shopping trolley with me, with things from other shops in there. If they so wish, I could show them the receipt from the other shop if they thought I have taken them from Aldi.

@WeBuiltThisBuffetOnSausageRoll
Exactly nobody in their right mind would take multiple trips to the shops to avoid taking stuff purchased in one shop into another.

I don’t understand why people think it’s impossible or crazy to shop more than once a week in different shops. And someone even made a comment about they can’t as they work. Well so do I. Here is what I do:

Monday -Aldi for big shop. (I can’t afford to be shopping here there and everywhere because I don’t earn much and because I have a disability and can’t walk all over the place due to that, so one shop at a time, usually Aldi as it’s cheap, and carrying just a couple of bags of messages at a visit is fine for me).

Wednesday -Sainsbury’s for a few things that Aldi’s doesn’t do.

Friday -top up from Aldi with fresh stuff that doesn’t last long, eg strawberries and something for a nice dinner one of the weekend days.

I don’t have a problem with having a few things in my handbag from other shops, like b&m for toothpaste or something but I wouldn’t take three carrier bags full of Aldi messages into Sainsbury’s or anything if that’s what people are thinking.

My shops are only half an hours walk away or five mins by car so I’m lucky that it’s convenient. However I appreciate that it’s not like that for all.

That's absolutely fine if it works well for you @Elieza, but many people do lots of other things with their time / have other commitments, and it makes a lot more sense for them to shop once a week.

Exactly @Kite22. That’s the point I am making. Some people do things one way, and others do things a different way.

What I object to is people implying on threads that someone else is barking mad if they don’t do things the same as that person does, because their circumstances may be different.

I just wanted to take the time to explain my rationale as some people further back on the thread for some reason didn’t appear to see how what I do was possible.

If doing multiple trips works for you great, for some multiple trips becomes a time killer, reason to get out the house. I do get it.

But nobody would do multiple trips just to avoid taking their Tesco shopping into Aldi. Or the bits they pick up from B&M into Tesco. Some with a car would put in the boot before hitting the next shop. Others would just take it in with then esp if its only a couple of things.

@Elieza

I don’t understand why people think it’s impossible or crazy to shop more than once a week in different shops. And someone even made a comment about they can’t as they work. Well so do I. Here is what I do:

Monday -Aldi for big shop. (I can’t afford to be shopping here there and everywhere because I don’t earn much and because I have a disability and can’t walk all over the place due to that, so one shop at a time, usually Aldi as it’s cheap, and carrying just a couple of bags of messages at a visit is fine for me).

Wednesday -Sainsbury’s for a few things that Aldi’s doesn’t do.

Friday -top up from Aldi with fresh stuff that doesn’t last long, eg strawberries and something for a nice dinner one of the weekend days.

I don’t have a problem with having a few things in my handbag from other shops, like b&m for toothpaste or something but I wouldn’t take three carrier bags full of Aldi messages into Sainsbury’s or anything if that’s what people are thinking.

My shops are only half an hours walk away or five mins by car so I’m lucky that it’s convenient. However I appreciate that it’s not like that for all.

I'm disabled. It takes me all my time leave the house even once. Hth

Well so do I. Here is what I do:

Monday, don’t get home from work until 7, if I go shopping on Monday, I miss seeing my daughter before she goes to bed.

Tuesday daughter is at choir between 7&8, no time to shop between bringing her home, having dinner, getting to choir, getting home for bed.

Wednesday, see Monday.

Thursday is guides, timings as per Tuesday.

Friday the one night we can sit and have a leisurely dinner and chat and quiet evening.

Weekends are when we shop.

I assume you do understand not everyone has the kind of life where they can go to the supermarket three times a week.