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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

aldi not allowing customer with their own trolley in store

140 replies

bluebell34567 · 01/10/2021 23:19

they want customers to leave their own trolleys near the door of store, its like a designated area there.

i saw a lady today who didnt agree with that.
she said anyone can just pick up her trolley while she is in the deep end of the store.
there is a security guy there with no name tag and you cant trust he wouldnt just leave their position for one reason or another.
also, how he would know which trolley belongs to who.

is she being unreasonable?

OP posts:
Sparklingbrook · 01/10/2021 23:52

I think Toys R Us used to say no 'shopping bags' IIRC.

Original poster
bluebell34567 · 01/10/2021 23:53

i thought it could be for keeping the aisles more accessable.
but they look wide enough to me.

OP posts:
steff13 · 01/10/2021 23:54

I only have 1 shop in walking distance. So I couldn't leave it at the door or do my shopping elsewhere.

steff13 · 01/10/2021 23:55

That's unfortunate, but it doesn't negate the fact that a store is allowed to make a rule like that, and enforce it.

LST · 01/10/2021 23:55

@bluebell34567

i thought it could be for keeping the aisles more accessable. but they look wide enough to me.
Mine is in or on the trolley. And if they let buggys etc then there should be no issue with trolleys. I use mine as I am disabled so cannot carry bags.
MeredithGreyishblue · 01/10/2021 23:57

They call them Turkey Carriers on the market at Christmas here! Genius marketing 👏
A trolley, often tartan, on wheels that you pull or push. Deep and kinda narrow.
Accessory of the elderly or uber trendy!

Coogee · 02/10/2021 00:07

Yes because that's a thing .

It obviously isn’t .

It’s late.

ThinWomansBrain · 02/10/2021 00:13

I know a couple of supermarkets that have locker type things - leaving them in one of those is fair enough, but not if there's nowhere secure for them.

Spikeyplants · 02/10/2021 00:13

I thought it was called a 'sholly' not a shopping trolley?

OP- by the wording in the OP, people are thinking the shopper brought along their own, metal, shopping trolley!

Coogee · 02/10/2021 00:15

OP- by the wording in the OP, people are thinking the shopper brought along their own, metal, shopping trolley!

I’m glad I’m not the only one!

Apparently, it isn’t a thing though.

Kite22 · 02/10/2021 00:22

@Spikeyplants

I thought it was called a 'sholly' not a shopping trolley?

OP- by the wording in the OP, people are thinking the shopper brought along their own, metal, shopping trolley!

No, we really aren't. Well except for you two Wink

I've never heard the phrase 'sholly' - it is either a shopping trolley, or, if my dc refer to mine "your old lady shopping trolley"

dementedpixie · 02/10/2021 00:23

Have never heard of a sholly either

FelicityBeedle · 02/10/2021 00:37

It’s a shoplifting prevention thing, not great but clearly necessary at their store

Original poster
bluebell34567 · 02/10/2021 00:44

@Spikeyplants

I thought it was called a 'sholly' not a shopping trolley?

OP- by the wording in the OP, people are thinking the shopper brought along their own, metal, shopping trolley!

yeah, the shopper brought their own trolley where they put their previous shopping from other shops. she didnt use aldi's trolley, didnt need i think, only their basket.
OP posts:
Original poster
bluebell34567 · 02/10/2021 00:46

yeah, old lady shopping trolley. never heard of sholly either.

OP posts:
BoredZelda · 02/10/2021 00:51

I don't have one but I wouldn't leave it at the door. The security guard may have to leave the door to go to toilet, go for break, chase shoplifter etc.

Hang on, though. If you leave it at the door when you come in, to get it back you would have to go out the out door, round to the in door, then walk all the way around the store to get out again. Aldi all have a glass screen between the out door and the in door, that’s their standard design.

EmeraldShamrock · 02/10/2021 00:54

She is right unless they provide a secure area.
Where was she expected to transfer shopping to a personal trolley.

Hardybloodyhar · 02/10/2021 01:05

@Spikeyplants

I thought it was called a 'sholly' not a shopping trolley?

OP- by the wording in the OP, people are thinking the shopper brought along their own, metal, shopping trolley!

I googled sholly and all I got were people on LinkedIn with the last name sholly. Most people figured what the OP meant.
Thymeout · 02/10/2021 01:13

A Sholley is the brand-name of a 4 wheeled trolley you push, like a box with a lid on wheels. The manufacturers describe them as 'a discreet mobility aid' and the most expensive design has a reinforced lid you can sit on, if your legs/back can't take a lot of queuing.

I have one and it cost over £200. I'm certainly not leaving it unattended for someone to nick.

Ploorfuzzle · 02/10/2021 01:15

I wouldn't have been happy leaving it either, but when I worked in retail a lot of people would pop stuff in them and not pay, not loads of people but a fair few, I was quite shocked!

starrynight21 · 02/10/2021 01:17

I can understand if her trolley was full of shopping that she'd done elsewhere. It could be a very easy way to shoplift - just pop your Aldi stuff in with your other shopping. I can see how Aldi would want your trolley to be left at the door .

Eggshausted · 02/10/2021 01:18

@HeddaGarbled

Did she think the security guard without a name tag was just pretending to be a security guard so that he could add to his hoard of tartan wheely bags?
Not all trolleys are 5.99 tartan market versions, I have a Rolser that was nearly £80, i wouldn’t leave that unattended, I have a couple of metal s hooks. I hang it at the front of the trolley.
WeBuiltThisBuffetOnSausageRoll · 02/10/2021 01:24

I've heard of sholleys. My Grandmother used to have one instead of a 'proper' mobility aid - used it even when empty, and when not shopping, with Argos catalogues and Yellow Pages in the bottom to keep it sturdy and weighed down!

I can sort of see their thinking, but it's not very elderly/disability friendly at all. In fact, even younger/healthier people might need one to do their shopping practically - not everybody has a car to carry their shopping, and to stash their purchases in between shops.

WeBuiltThisBuffetOnSausageRoll · 02/10/2021 01:28

I can understand if her trolley was full of shopping that she'd done elsewhere. It could be a very easy way to shoplift - just pop your Aldi stuff in with your other shopping. I can see how Aldi would want your trolley to be left at the door .

I can see Aldi's pov as well - but what are you meant to do if you don't have a car and need to go to multiple shops in one trip? It's a tough one - although the general demographic of people who use them are probably not in a position to be able to scarper at record speed with any stolen booty.

Tilltheend99 · 02/10/2021 02:00

@Coogee

OP- by the wording in the OP, people are thinking the shopper brought along their own, metal, shopping trolley!

I’m glad I’m not the only one!

Apparently, it isn’t a thing though.

Yeah… it’s no very pc but I thought they were called Granny bags but definitely not trollies. Closer to a suitcase than anything.

And it’s not the same as pushing a pram because leaving your baby at the door would be ridiculous.