aldi not allowing customer with their own trolley in store

[bluebell34567]

they want customers to leave their own trolleys near the door of store, its like a designated area there.

i saw a lady today who didnt agree with that.
she said anyone can just pick up her trolley while she is in the deep end of the store.
there is a security guy there with no name tag and you cant trust he wouldnt just leave their position for one reason or another.
also, how he would know which trolley belongs to who.

is she being unreasonable?

No she's not.

In Aldi, all staff leave their 'positions' as they employ the bare minimum of workers in order to keep costs down. Hence the interminable checkout swap announcements!

Plus your solution would not help me. I can neither push or put food in a supermarket trolley from my wheelchair. As the so called wheelchair shopping trolleys provided my supermarkets only fit on limited wheelchairs and not on power chairs.

What do I do?

Unless Also can guarantee to properly compensate anyone who gets their property stolen, they shouldn't be telling customers to do this. I wouldn't leave it, if I had one. Especially if it was full.of shopping done elsewhere

What's to stop people from shoplifting by putting things into bags hooked onto the trolley anyway?

'The deep end' of the supermarket . Love this!

its like asking people with full bags to leave them at the door
no, she is right not to want to

When I lived in the Netherlands you weren’t allowed bags in the local Aldi apart from a small rucksack or handbag. They had lockers by the door though including tall ones for pull along trollies. In France I’ve had shopping bags sealed with cable ties when entering a supermarket. They will cut them off as you exit and peek in the bags.

Shoplifting means increased costs for everyone I don't blame them in trying to reduce it. They should provide secure lockers if they want you to leave your belongings though.

Woeismethischristmas What do they do in the Netherlands for people who can't use the shop trolleys? Like people in powerchairs?

Or those who use their own shopping trolleys for mobility purposes and seats for when they feel unwell?

@HalzTangz

Pull along shopping bags, yes. Shopping trolleys, no

It's called a shopping trolley.

Shoplifting can be prevented by the cashier asking for the personal shopping cart to be emptied completely at the till. The cashier could look into the empty trolley before putting anything though the till. Wouldn't add more than a few seconds per customer per shop. Easy issue to sort

I might be ok to leave an empty one so long as it was easily assessable for packing my shopping in at the end but I wouldn’t want to leave one if I’d done a lot of shopping already.

I'm afraid I think it's up to the store what they allow, so if she doesn't like it she should shop elsewhere - it does seem a weird policy that I've never noticed at other grocery stores.

@Worrysaboutalot

Woeismethischristmas What do they do in the Netherlands for people who can't use the shop trolleys? Like people in powerchairs?

Or those who use their own shopping trolleys for mobility purposes and seats for when they feel unwell?

In all honesty they’d probably of shopped at the local AH (equivalent to mainstream supermarket) which didn’t require bags locked away. Etc. Perhaps argued the toss with the supermarket guard. It was a predominantly black/ immigrant neighbourhood which probably had something to do with it. Dutch people for all the “tolerant” society impression are often shockingly racist.

I’ve never seen a shop ask you to leave a trolley at the entrance before. I use one as I don’t have a car and either put it in the shop’s trolley or drag it around whilst using a basket/basket on wheels which is quite annoying tbf. It’s not like they ask you to leave your bag at the door (teenagers excepted!) so I do think it’s a bit unfair.

When I was a kid my mums shopping trolley was stolen when she left it outside/at the front of safeways. I've no idea how expensive it was but she was pretty annoyed because presumably she had bought more shopping than she could comfortably carry without it.

In Spain, they have an area at the entrance to some supermarkets to leave your trolley. They have chains with locks, so you can lock your trolley up, do your shopping, and collect your trolley after. It is easy to slip goods, intentionally or otherwise, into the trolley and not pay for it, so it seems sensible to me. However, leaving your trolley not locked up seem s to be asking for trouble.

@mrsbyers

Don’t put stuff like this inside a trolley , god knows how much dog shit and spit it has wheeled through

agree so much.

How ridiculous; what's next them wanting me to leave my DC in the pram outside?

Some security guards are just odd.

I get hassle sometimes while trying to shop with my folding bike. I fold it up and but the shopping basket on the front and then push it round on the little wheels designed for the purpose. it takes up less room than a standard trolley or a buggy. Both of which are allowed in the store.

There isn't a great range of decent sized food shops locally and I used to do most of my shopping in the M&S Foodhall as it is the biggest place with best range. Their security guard is very anti- my bike so I rarely go there now..

I don't carry a lock as a decent one weighs about a third of the weight of the bike!

@PrivateHall

At the end of the day, shops can do what they want. Lots of shops don't allow school children to bring any bags in to stores either, meaning they have to leave them at the door. Unfortunately, it is a case of if you don't like it, then shop elsewhere. I am however curious as to why this lady did not use a store provided shopping trolley and hang her bag on the front or fold it down inside with a plastic bag under the wheels for hygiene? Was this not allowed either?

i think she didnt need an aldi trolley, only a basket.

@Lincslady53

In Spain, they have an area at the entrance to some supermarkets to leave your trolley. They have chains with locks, so you can lock your trolley up, do your shopping, and collect your trolley after. It is easy to slip goods, intentionally or otherwise, into the trolley and not pay for it, so it seems sensible to me. However, leaving your trolley not locked up seem s to be asking for trouble.

exactly.

You can’t bring a tartan trolley thing full of messages from elsewhere into a shop. How would they know what you’d paid for and what you pinched from Aldi and stick in your tartan trolley? Especially if no receipt. Security guards don’t have time for that palaver.

I think they are quite right to refuse admittance.

A better plan would be to shop in different shops on different days so you never have to have any other shops’s messages on you when you enter another shop.

@MauveMavis

Some security guards are just odd.

I get hassle sometimes while trying to shop with my folding bike. I fold it up and but the shopping basket on the front and then push it round on the little wheels designed for the purpose. it takes up less room than a standard trolley or a buggy. Both of which are allowed in the store.

There isn't a great range of decent sized food shops locally and I used to do most of my shopping in the M&S Foodhall as it is the biggest place with best range. Their security guard is very anti- my bike so I rarely go there now..

I don't carry a lock as a decent one weighs about a third of the weight of the bike!

this gives an idea to use something like a bike lock to be able to lock the trolley somewhere in the store.

I don’t use Aldi for this reason. My trolly was quite expensive and I would not like to lose it. I understand it is to keep the aisle free and maybe to stop customer theft. Lidl don’t have this policy so I shop there

@Elieza

You can’t bring a tartan trolley thing full of messages from elsewhere into a shop. How would they know what you’d paid for and what you pinched from Aldi and stick in your tartan trolley? Especially if no receipt. Security guards don’t have time for that palaver.

I think they are quite right to refuse admittance.

A better plan would be to shop in different shops on different days so you never have to have any other shops’s messages on you when you enter another shop.

but an empty shopping trolley can be stolen, too if left unattended.