aldi not allowing customer with their own trolley in store

[bluebell34567]

they want customers to leave their own trolleys near the door of store, its like a designated area there.

i saw a lady today who didnt agree with that.
she said anyone can just pick up her trolley while she is in the deep end of the store.
there is a security guy there with no name tag and you cant trust he wouldnt just leave their position for one reason or another.
also, how he would know which trolley belongs to who.

is she being unreasonable?

I wouldn’t leave mine if I wasn’t aware of the rules beforehand as it would have things in. Was in a pull along one or a push one? Mine is a pull along and fits perfectly on the metal bit under Aldi trolleys, wish more supermarkets did.

I would have asked it it could have been parked in a quiet corner right beside the cashiers or beside the security position, not by the door.

I wonder was the problem that there were already bags in the trolley?

I initially thought you meant trolley, from another random shop, which I could see shops having an issue with. Like going into Lidi with a Tesco trolley half filled with paid for shopping.

For a Granny trolley it's no different from other bags, would they stop people carrying a bag around?

On behalf of Grannies everywhere I'd be tempted to email their HQ to get the official position on Granny trollies in store. Because it is really discriminatory to people who don't have cars and who want to shop in more than one place.

In the days when I could actually shop in person I used to tell security on the way in that I would be using my own bag (backpack) because I couldn't carry the basket, use my walking stick and pick things up.

This has been dine with any shop so I can see both sides. I have seen shopping trolleys being wheeled round supermarkets, usually with a basket perched on top.

just another reason for me to prefer Lidl.

Don’t put stuff like this inside a trolley , god knows how much dog shit and spit it has wheeled through

Big Asdas used to have lockers for the pull along bags

This sounds quite discriminatory to me, I think I would email head office and get a proper line on it. Obviously you can put items in it and then not pay but that’s the same with any bag surely.

I only have 1 shop in walking distance. So I couldn't leave it at the door or do my shopping elsewhere.
But then your shopping trolley wouldn't be full of shopping from elsewhere that someone might want to steal, would it?

It'll be to stop shop lifting .

I wouldn't want to not if it was because of shoplifting as people would probably pinch your shopping plus trolley.

It used to be the done thing in the 70s. Leave your own pull-along trolley at the front and go round with a supermarket trolley, when you got to the checkout nip along and grab your trolley then pack your stuff straight into it.

My late DM had one of these shopping trolleys, she used to walk into town and pop into high street shops and end up at either Asda or Iceland before going home, she wouldn't have wanted to leave her trolley outside as it would have her high street shopping in, she didn't drive. She used to like doing this and we just used to buy her heavy stuff for her.

I leave my empty shopping bag on wheels just inside the door (with permission), and when I have completed my shopping in the shopping trolley provided, I then collect my own bag and pay at the cashiers,

I use a Sholley (bought second hand of eBay for £30), as standard supermarket provided wheelchair trolleys do not attach to my fold down powerchair.

Sholley carries my empty for life bags and my grabber stick (which is essential to access anything above the bottom three supermarket shelves!)

Sholley stands up on the four wheels independently, allowing me to select and pack food with a free hand.

My favourite shop Asda has 'scan and go' so I scan and pack into bags as I shop.

However Tesco and Morrisons allow me to pack into Sholley and I am trusted to empty everything onto a till conveyer belt. Probably partly as I could hardly run away without paying!

Sounds like OP's Aldi have a very ableist, ageist policy to me. I might ring my local Aldi and check on their policy re wheelchair user with sholley, before trying my local Aldi store again. I don't want to go, where it will be impossible for me to shop.

Pull along shopping bags, yes. Shopping trolleys, no

I live near a little shopping centre that has a big Sainsbury’s and an Aldi in it.

I sometimes do my weekly shopping in Sainsbury’s, then push my Sainsbury’s trolley full of my own, full, shopping bags around Aldi to see if I can find an item they didn’t have in the first shop. Most of the times that I have done this, they didn’t have whatever it was I wanted in Aldi either, so I’ve pushed my trolley round the store and then just walked back out.

No one has ever stopped me from doing this.

I should add that pre lockdown, when I walked normally. I frequently used Aldi & Iceland (they shared a car park) but I haven't tried them since I have been ill.

So I would be genuinely interested to see if I am still welcome or not. I am not out, to make trouble.

So are pushchairs left outside and people carry or walk their DC round as pushchairs are used for shoplifting. Or maybe coats and bags could be left outside also as shoplifters use these.

@WeBuiltThisBuffetOnSausageRoll

I can understand if her trolley was full of shopping that she'd done elsewhere. It could be a very easy way to shoplift - just pop your Aldi stuff in with your other shopping. I can see how Aldi would want your trolley to be left at the door .

I can see Aldi's pov as well - but what are you meant to do if you don't have a car and need to go to multiple shops in one trip? It's a tough one - although the general demographic of people who use them are probably not in a position to be able to scarper at record speed with any stolen booty.

I can't see their POV at all.

If you have a pram, or large tote handbag you could still shop lift, the shopping carriers are really no different.

I often go round aldi with carriers from other shops or my backpack full of stuff from the little tesco. Don't see how that's any different to a shopper other than some people needing to use a shopper.

@Worrysaboutalot

My local Aldi are fine about it still. If on my scooter rather than wheelchair I have bag by my feet rather than basket, put in their empty at till or self scan.Never had a problem

[quote Gingerninja4]@Worrysaboutalot

My local Aldi are fine about it still. If on my scooter rather than wheelchair I have bag by my feet rather than basket, put in their empty at till or self scan.Never had a problem[/quote]
Thank you. That sounds hopeful. Hopefully my local Aldi is closer in policy to yours, rather than OP's.

At the end of the day, shops can do what they want. Lots of shops don't allow school children to bring any bags in to stores either, meaning they have to leave them at the door. Unfortunately, it is a case of if you don't like it, then shop elsewhere. I am however curious as to why this lady did not use a store provided shopping trolley and hang her bag on the front or fold it down inside with a plastic bag under the wheels for hygiene? Was this not allowed either?

@PrivateHall

At the end of the day, shops can do what they want. Lots of shops don't allow school children to bring any bags in to stores either, meaning they have to leave them at the door. Unfortunately, it is a case of if you don't like it, then shop elsewhere. I am however curious as to why this lady did not use a store provided shopping trolley and hang her bag on the front or fold it down inside with a plastic bag under the wheels for hygiene? Was this not allowed either?

Within reason stores can make their own policies but they cannot discriminate against people with protected characteristics. So rules which affect all people with mobility problems would fall under this category.