Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

I had a customer complain about me to the manager that I was discriminating against her because her credit card was declined. I couldn't over ride the payment system. I had no idea the manager could either until he did for her. Was so embarassing.

these absolute howlers should be put in a book,I'd buy it

i worked at Argos years ago over weekends, weird one this but man brought a tv to services desk & explained it had developed fault & would like a replacement or refund,ok I said & duly looked at receipt,sorry I said,this item was not bought from here,pointing out Argos has 7 digit numbers on items & paperwork,this item only has 6, he went off both barrels & demands to see manager,who explained exactly what I said, he picked up tv walked to front door shouted,held item above his head& threw it to floor,then walked out,seriously you couldn't make this up.

@ThorsLeftNut

A man brought his very very very dead dog to me (vets) and complained to RCVS to have my licence removed because I couldn’t save it. Awful to describe it but… it was rock solid, freezing cold and stank. He had found it dead 6 hours earlier before bringing it to me.

Yep some of the clients you encounter in Veterinary are very special

work for a "naice" furniture company. customer once, having had a sofa delivered and asked the delivery driver to remove the packaging, then called us back three months later saying she'd changed her mind and wanted them to bring the packaging back - not because she wanted to return the sofa, but because she was sending items on ebay and wanted cardboard to package them. one of my favourites!

At a restaurant two one star reviews and a litany of complaints. At the end they both said one of them had walked in and we had the nerve to tell them we were fully booked so couldn't offer them a table.

Reviews are not for complaining that you're fully booked. 🤣🤣

I spoke at a conference for lawyers (yes, lawyers).

One of them approached me during a break, furious that she'd received a parking ticket while at the event.

This was batshit anyway, but what she thought I could do in my role as an expert on pensions policy I have no idea.

I have heard a few good ones recently from a GP practice… firstly someone submitted a formal written complaint about the standard of the toilet roll in there. Guess it’s not up to their home standard! The other one which tickled me was a formal written complaint that there was only standard still water available in the water fountain, the complainer wanted a choice of flavoured and sparkling while they waited to see the GP

My son worked in a call centre on the Airbnb account. One day a lady rang up and said ' This holiday let is called Ocean View but I can only see the ocean when I'm upstairs. ' He was lost for words!

I've got loads; but the one that comes to mind now is a guy who called the council to complain we had not emptied his recycling bin and marked it contaminated. He explained there were a few small plastic bags in the bin. As most people know, plastic bags are not recyclable, however he was outraged.
We had been debating why plastic bags are not recyclable for 90 mins when he said 'I'm going to have to make an official complaint, its just ridiculous that you didn't take my bin because of 20-30 small bags full of dog poo........' Yep; he had filled his dry mix recycling bin with dog shit and could not understand why it had not been taken!

Sold something on eBay for about £5. Messaged the buyer to say I was going to post office the following afternoon and as long as she paid before then, I would be able to post her item that day. She replied that she was the customer and had the right to pay whenever she liked. She then left a review in capitals that I was bully because I was demanding payment. I looked at the reviews that has been left for her and - what a surprise- they had been made private. I blocked her so she couldn't buy from me again.

I used to work in a bank, and one day a woman came in asking for postage stamps. She was absolutely furious when we suggested that she went across the road to the post office opposite, and she demanded to speak to the manager to complain that we were refusing to sell stamps to her.

I did march down to the reception at 3am to complain about the party going on above me at a premier inn : it was during there ' if you don't get a good nights sleep we will refund you ' days
The night staff also heard the party but getting that refund wasn't easy at all and I was made to feel as if I was the one making all the racket !
I know that many customers are bat shit and annoying , but sometimes when it's justified it's also hard to be believed !!
Some of these are funny though. I only complain if it's justified.

Demanded a full refund on an 18 year old cardigan because a button had come loose

Lands End come pretty close to this. The zipper on my DH's 26 year old Lands End winter parka failed. He rang them to buy a new one, mentioned the problem and they offered him a $40 credit and 50% off of a new one. They couldn't replace it as they had stopped making that style years ago.

I was on the beach last week. A couple had bought their children a couple of inflatable rings. The children went to take them into the sea after handling them The lifeguard stopped them and told them that inflatables not allowed in patrolled area that day because of the wind.

They were seriously considering taking them back for a refund. I would love to have been a fly on the wall....it was a beach side bucket and spade shop , not John Lewis.

The couple were seriously considering taking them

Worked in Asda and Tesco for years in my youth….
One man complained to me (a 20 year old checkout girl) that his favourite tea bags had gone up about 16p a box. Telling me like I was going to be able to do something about it.
A couple who always moaned bought some reduced price pasta salad off the deli, clearly reduced as date up and only a small bit left. They had that and DEMANDED a box of the fresh pasta salad that wasn’t even out yet at the reduced price. Fuckers got it too. A massive tub for about £3.
A woman who stormed up to me and shouted that the bacon had gone off and we had bacon that was gone off for over a week on the shelves “look, it’s the 25th today and this date is 16th”. I said yes, 16th May which is next month… she skulked off. (Not sure on exact dates this was about 25 years ago!!).
Had people wanking down the phone when I worked at T Mobile. That was a bit cheeky !!

I was once in a queue at the Nespresso store behind a couple who brought their new coffee machine back to the store to complain that it was broken and they couldn't open it to put a pod in. The store assistant took one look at it, opened the used pod container, emptied it in to the bin and calmly explained that you do have to occasionally empty the used pods out of the machine otherwise the container gets full and there is no room for the used pods to drop in to the container thus making way for a new pod. They did look somewhat sheepish as they retreated, whilst the store assistant gleefully recounted what had just happened to her colleagues.

@Ligglepiggle

Worked in a bank, full on written complaint that the sun was shining on the cash machine. It was on the only wall we had so eclipsing the sun was the only solution I could find laugh of it is it wasn’t even our customer

Had a step father years back who did exactly this!! He wrote a few times to complain the sun shone on the cash point and he couldn't see the screen properly. He accidentally took too much money out one day so opened a new account with another bank and wrote to tell them. I doubt they were bothered. Bloke was a twat! No one else had any problems with the machine!

I worked in retail as a student and a man came up with a box of mushrooms and started yelling that we shouldn't be selling them as they're gone off/inedible (they weren't the freshest looking but really not bad at all) I said "Oh thanks for letting me know" and reached for the box when he grabbed them from me and said he wanted them? I said "oh so you do want to buy them?" and he said "well you're hardly going to charge me for them are you?!"

He was basically complaining that they shouldn't be on display as they we're "inedible" yet he wanted to take them home and eat them - but obviously not pay for them as they were inedible I told him it doesn't work that way!

@chimpandzee

I was once in a queue at the Nespresso store behind a couple who brought their new coffee machine back to the store to complain that it was broken and they couldn't open it to put a pod in. The store assistant took one look at it, opened the used pod container, emptied it in to the bin and calmly explained that you do have to occasionally empty the used pods out of the machine otherwise the container gets full and there is no room for the used pods to drop in to the container thus making way for a new pod. They did look somewhat sheepish as they retreated, whilst the store assistant gleefully recounted what had just happened to her colleagues.

I used to work in an electrical department in a department store. A woman came in complaining that her vacuum cleaner had stopped working. I opened it and the bag was full. She was shocked that she would need to change the bag. I don’t know where she thought everything went.

I've just remembered another one. Worked on a concession stand and this guy was so, so angry about the price of a bag of mint imperials. He went on, and on, and on about the fact it was £1 for a bag weighing 100g and he could buy them cheaper in the shops. I offered to pass on his feedback to the Management (given I had no say at all over the price of the items) but he just went on and on.

I mean, I think everyone knows that concession stands are cheaper than shops (and we didn't stop people bringing in their own food) and he could have just...not bought them?

The parrot/TV license. Did the parrot only watch BBC?

I had a friend who worked at HMV. Every single year at closing on Christmas Eve people would come in for whatever the popular game was that year. Get told it had sold out and then told the staff they had ruined Christmas. My friend takes no shit ‘no YOU ruined it by not bothering to buy your child a Christmas present earlier’.

I work in a school. The reception calls gets redirected if the line is busy. I had a long conversation with a dad whose mate had told him schools were back on the 1st. School reopens on the 6th. BUT his mate had told him so he’s sending child on that day and so school needs to open up and he needs to speak to the head. I say I’ll put him through and put the phone down.

I used to work in wetherspoons. Had a woman complain her pasta bake was not cooked al dente. She was extremely unhappy when I explained the reason we can cook our meals in under 10 minutes and have them cost £4.99 is that we don't actually prepare them on site from scratch.
In addition pasta bakes don't tend to be al dente.

it happened a few years ago now , but a woman came into our store and as she was walking down the aisle in a very high pair of heels she turned her ankle and the next thing shes trying to claim it was our flooring , it was too slippery , que our manager having to sit through the cctv to forward it to customer services to prove to them it was her bloody shoes and not the flooring as she was wanting to sue apparently . and no it wasnt raining either as we do put out our caution wet floor signs when it is .